Alibris has a rating of 4.72 stars from 80,769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 hours
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
This has to be the first online shopping experience I've had that recognized and admitted me on my email address alone. While I should probably be horrified at the possibilities for invasion of privacy, it was so incredibly easy to shop! And I like the Alibris didn't suggest any payment method and as far as I'm concerned, recognizing my email address gave me an easier way to complete my order. As a cognitively disabled adult, it was particularly welcome, and thank you.
ALibris had the best price on a book I need.
Excellent! I was able to purchase two books I wanted to read in used editions. I try to buy used clothing and always try to buy used books. Thanks for making them readily available. The books, I mean.
You had the best price in the editions shown by google /shopping
Excellent but placing items into wish cart after on the check out cart is confusing. Just deleted them instead. The other confusion is as you place items into cart, it is notated how much more you need until free shipping is applied. It never seems that you reach that limit.
The other issue is when I tried to utilize my $5 coupon for signing up, it the page was not accessible.
You are still my favorite store!
Well organized site, works fine for most searches. A wide range of book editions, prices, and conditions to choose from. Most sellers provide good descriptions of conditions--which is very appreciated--but some don't.
I do wish there was a consistency among the descriptions--may with required information--rather than a stock description, such as 'may be an ex-library book, may have writing', etc.
The particular books/editions I had been looking for were available (and the promo code discount this weekend was a good prod).
A wide range of conditions vs prices are available from the different book sellers.
The security of purchases being backed by Alibris in the the event the book was entirely misrepresented.
The book I was looking for was available at what I thought was a fair price. I have been looking for for some time, and this copy was a blend of the price I could afford and a condition that I could be happy with.
Very simple order and payment process. Very substantial selection with a range of conditions and prices.
I was looking for an out of print landscaping book, and multiple copies in different conditions were available.
1. Made me give credit card info 3 or more times, without explanation, which signifies there is none. 2. Got email yesterday saying $20 bonus, but there was no bonus for my purchase, so misleading. 3. Jumps between screens with no explanation. 4. When shipping address first appears, it can't be editied, and no message as to how to do that later. So it was confusing.
Hadn't purchased from Alibris for a while.
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Sellers always ship quickly. Only complaint I ever have is when specifically choose good condition hardcover books and they are just shipped in plastic bags so corners all banged up, so I don't bother with choosing more expensive very good/excellent condition books anymore. As they cost more money, sellers sabotaging themselves. If shipped media mail, could put in boxes for less shipping costs, who cares if takes a little longer. Should be an option to preserve the condition of books in good shape. Other than that, always good experience with Alibris sellers.
Significant defacing of the book with ownership paraphernalia found on the dust jacket back edge, both sides of the front endpaper, the title page, stamps on the front, top and bottom edges, etc.
I suppose the Texas State Technical Institute library must have anticipated this would be a highly desirable item given the steps they took to help identify their ownership. However, in this was the case, why did they ever give it up?
I've used them many times over the years.
I'd gone to Goodreads, as is my usual practice, and linked to you for the book "The Economics of Discrimination," by Gary S. Becker. I was asked to sign in but wasn't returned to the book page and the message said there were no available copies.
However, when I went back to Goodreads and linked in again there was the page I'd first seen with the list of this book. I hope that it is actually available and will arrive! :O
You have the best price on a book I wanted and I consider you a trustworthy seller.
Great prices on used books
Great deals compared to other bookstores!
I am happy with Alibris. I appreiate the effort of the consolidated shipping based on cost, however, one of my primary criteria for choosing a book store is its location even if it costs a bit more.
Your insistence that I agree to have this posted on a social media site is unfortunate and the ONLY reason I am agreeing is so that you will see this comment. In the future I will not provide my opinion which I thought was for your purposes not advertising.
Because I have had good experiences with Alibris.
So far today? So far as long as I have been buying from alibris? As far as today, I don't know until I receive my purchase. But I have buying books from alibris for years and I keep choosing it over other ways of buying books.
Same reasons I always do.
I've found some great books through Alibris over the years - glad to see Amazon hasn't obliterated this store.
If I had anything I'd say was disappointing, its the fact your PayPal portal will only accept transactions in US dollars.
I've done innumerable transactions using PayPal, and cannot recall the last time I wasn't able to transact in Canadian dollars.
Please update this.
Thanks again for still being there...
J.
It took me an inordinate amount of time to place this simple order for one book that I could have done much more quickly with Amazon for essentially the same price. Initially, the system would not accept my "I am not a robot" answers, then it would not accept my new address, among other issues. I preferred to support your store rather than Amazon, but now think my choice was not worth the extra effort and time.
Please see the above note.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Alibris is the only used book website where I order books. Since I rarely buy new books, that means a lot of books for a given year. I have a library of about 2,000 books and have only been disappointed once in the past many years. I began ordering from Alibris after half.com discontinued service. The communication from sellers is very satisfactory and the way Alibris keeps me informed when books are shipped is pleasing. I'm a satisfied customer who looks forward to continued satisfaction.
Alibris was the service I chose after half.com ceased service. The description of available books, the opportunity to have a wish list and the pricing and choice of reliable book sellers is good.
I have a long Wish List which I check on a regular basis. Then, when I see books on my list that I'm ready to buy, away I go. What a wonderful experience!
Alibris is the only online book store from which I buy books. Thank you for being such a good source of good reading.
I love this website and the books and service you give. Thank you.
It's the only place I buy books.
The only place I go to buy used books.
I love shopping with Alibris. I can always count on a good experience.
My used book site of choice.
I've been buying books from Alibris ever since half.com "went away." Without fail, I've been satisfied and I'm happy to continue as a customer.
Alibris is my only supplier of used books. Thank you.
The shipping is to high on these books when the shipping is the same cost as the books themselves it can be frustrating and sometimes the free shipping doesn't register for books once you place them in the cart. So that's a pain as well. Overall i will continue to use the site because for some of the books i have found they were defiantly cheaper on here than other places and with the shipping still a bit cheaper
Cheap books
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Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Needed a book that is somewhat hard-to-find for a book writing project.
I love shopping at Alibris Books--supporting local and independent book sellers means a lot to me. When possible, I try to get second-hand reads into my hands, first. It feels better than new. It is one little way to accomplish keeping informed and minimize cutting more trees for paper. Alibris is my first go to--on line.
Shopping for books through alibris is a pleasure! I have found so many books on this site that were not available in my local library. Sellers provide excellent detailed descriptions of their used copies, so prospective buyers know the exact condition of a book before making a purchase. Alibris is the best online marketplace for new and used books.
I need a book for a class I am facilitating.
There is a very big choice of books and I am, as an avid book moore, can't bypass this online shops. I adore reading fiction and there's a great collection of fiction books. Plus, I ordered a couple of ones for my children and they were quite delighted receiving these books.
So far I am reading my second one from here, and i like that I didn't pay much for them and at the same time delivery was strictly on time.
Such a level of service is enviable for many companies, props!
I love Alibris as I can almost always find the book I am looking for in good condition. Over the years, I have made some very exciting finds! I don't know how Thriftbooks does it, but I can often get free shipping at their website which is an incentive to buy through them. Could Alibris possibly do the same thing? If so, I would purchase only from you.
I love Alibris! I have found so many books over the years that are hard to find in good condition or new books at a good price that Alibris is always the first place I shop.
I love Alibris! I have found so many books over the years that are hard to find in good condition or new books at a good price that Alibris is always the first place I shop.
I love Alibris! I have found so many out of print books on Alibris that were priced well and in great condition. I seldom buy a book on Amazon because I can get just as good a quality at a much lower price.
I could find the books I wanted in excellent condition at a much lower price.
Alibris has been great. I really enjoy the idea of supporting small Bookshops over amazon. I'll always support my local family owned bookshop first but they don't have everything. And with alibris I always find what I'm looking for and get to continue to support small bookshops. Shopping on alibris is quick and easy. All the info about sellers and book conditions is clearly posted as well as shipping times and costs.
My local bookshop did not have the book I was looking for and ordering it through then would have taken 2 weeks or more. I need the book sooner. An alibris is my go to spot for difficult to get books.
I have used Alibris for many years to purchase collectible books and lesser quality books for reading. I love that I can select a rare book or a paperback... select the edition... the condition of a used book... often the price... and even select the ship-from location if there are several sellers.
One thing I am very surprised at, is there is no t an APP for Alibris, unless I am overlooking it.
Thank you for the great way to purchase books!
I ALWAYS find exactly what I want, in the condition I want whether used or collectible edition which I purchased today.
The system made me update my CC billing address three times before it would accept it. That's annoying.
Because I like you and you usually have what I'm looking for.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It took three shots to get the thing to accept the correct billing address. I've just moved, and haven't had time yet to change that with the CC companies. Annoys heck out of me when online forms don't work properly.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love shopping with you guys. I nearly always find what I want, even when it's some weird nerdy thing that's been out of print forever.
I repeatedly (8-10 attempts) tried to place this order, and your website would not let me move beyond the log-on page. I only got it through when you emailed me that I had left something in my cart. Your website decided at that time to put it through. Very frustrating and time consuming. I attempted to reach customer service for help and was unsuccessful. You got 2 stars instead of 1 because you have done better on previous orders.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Grateful for the reprint of this hard to find memoir of my ancestor, Rebecca Crispin Hubbs, published 1853. I originally ordered 2 copies to check quality, was very pleased. Larger book, larger print, clear, easier to read than the original book. Ordered 4 additional books for family gifts and plan on ordering more to auction off during family reunions.
My last order was an excellent reprint. Ordered additional copies. I've ordered previous reprints from alibris with no problems, it was easy to choose Alibris again. One of the better reprint book offers.
It's true -- I LOVE "online window shopping" at ALIBRIS! Incredibly efficient filtering options allow for ALL of my needs... NEW BOOKs (gift).USED BOOKs (for me). Etc. And seeing the booksellers' ratings does help steer my final purchase. I'll be back!
Got a bit confused when the first entry of my MC payment did not go through, then realized, after review, that it wanted me to buy more. I've read all this author's other works, so I did not need an additional copy. It might help to put that note somewhere on the ordering page. Otherwise, excellent, thank you. JBL
Have used and enjoyed for years, was very broke and poor again until fairly recently, sometimes now able to buy wanted books again.#
Great experiences with previous purchases.
Easy to use, quick and simple--thanks for clarity and speed!
Have trusted many years.
Incredibly reasonable prices. Extremely simple checkout for one who does not enjoy dealing with IT complexities. Excellent selection! And you wanted to follow up to see if I am satisfied with my order, besides offering this questionnaire! Conscientious customer service!
Because of all of the above.
Efficient and problem-free, with exactly the books I was seeking at incredible prices!
For the same reason above I found before true.
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.