• BetterMe

BetterMe

Overview

BetterMe has a rating of 4.61 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and next day. BetterMe ranks 1st among Diet sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.6%
Positive
5,191
Neutral
100
Negative
194
90
See all photos

What reviewers want you to know

Positive highlights

  • I can't wait to see what the results look like after 28 work outs.
  • I love that I can also track my food and water intake to make healthier decisions.

Critical highlights

  • Only day one but experience with customer service hasn't been great
  • Disappointed, immediately received the international charge on my credit card but no access to the app.
How would you rate BetterMe?
Top Positive Review

“On my way to a better me!”

Adri G.
3/3/24

Better Me is my personal online plan to decide how I want to loose weight and at the same time live healthier! I simply love the pilatus classes and then follow it up with another class of workout. I start my day with the exercises and feel refreshed and ready for whatever curve balls the day might give! Our town's supermarkets do not sell nice fresh seafood or fresh berries throughout the year, so I have to make other plans to substitute salmon, etc in the recipes, such as frozen berries and seafood. Thank you for this amazing plan!

Top Critical Review

“Unfair Refund Policies and Deceptive Practices”

Milan Z.
2/13/24

I'm disappointed by their unfair refund policies and lack of transparency. The refund process is complicated, with hidden fees not disclosed during purchase. Their marketing is misleading, promising more than the actual product delivers. Customer service was unhelpful. I caution others to be wary of better me due to these issues.

Reviews (5,959)

Rating

Timeframe

Other

Reviews that mention popular keywords

work outs (470) water intake (84) meal plans (137) right amount (33) chair yoga (73) customer service (53) credit card (37)
Thumbnail of user adrig4
1 review
1 helpful vote
March 3rd, 2024
Verified purchase

Better Me is my personal online plan to decide how I want to loose weight and at the same time live healthier! I simply love the pilatus classes and then follow it up with another class of workout. I start my day with the exercises and feel refreshed and ready for whatever curve balls the day might give!
Our town's supermarkets do not sell nice fresh seafood or fresh berries throughout the year, so I have to make other plans to substitute salmon, etc in the recipes, such as frozen berries and seafood.
Thank you for this amazing plan!

Thumbnail of user stevet1588
1 review
5 helpful votes
February 19th, 2024
Verified purchase

57 and never exercised in my life. Being a bricklayer and playing squash was all the work out i needed. Got out of bricklaying, then more recently stopped squash (home/life reasons) I realised I was getting soft.
The Better Me app I found and subscribed (after a few months deciding if it was legit) and it's fantastic. The workouts are short and sweet. If I'm feeling motivated I do a second workout from the extensive extras list. My two daughters visited from Melbourne a week ago and three of us did chair yoga together. Awesome!

Products used:
Just the app.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cristinas228
1 review
2 helpful votes
February 24th, 2024
Verified purchase

This app changed my days. Best choice in a long time.From the first lesson, I have enjoyed every minute of it! Now I look forward to my next day to unlock because the exercises are very well explained and easy to follow also the meal plan is amazing and very clear. If you have second thoughts about it forget it is the best app that will help you to be much happier with a lot of aspects of your life!

Thumbnail of user christind31
1 review
9 helpful votes
January 10th, 2024
Verified purchase

You hear it every year. Shedding a few pounds or being a healthier version of yourself is almost always at the top of everyone's list. Most resolutions barely make it over a week, and after a month, well forget about it. BUT this app, is FANTASTIC! It sets reminders to drink water, work out, has a meal plan and so much more. There are a ton of different work outs. Some of the work outs seem so easy and calming, you won't even feel like a workout, until the next morning when you're sore.

Thumbnail of user joane486
1 review
2 helpful votes
February 2nd, 2024
Verified purchase

I'm a 68 yr old woman in good shape for my age. But over the last 5 years a persistent belly has been revealing itself! I saw the ads for Better Me & thought 'why not'? Workouts are REAL! Customized for me. I'm feeling muscles I don't remember having! It's great to touch my toes again in less than a week! I'm in for the long haul! Can't wait to see the results after 3 weeks! Don't hesitate - you can do it, too!

Thumbnail of user marief269
2 reviews
26 helpful votes
September 23rd, 2021

It's been two months since I've been sticking to this plan and feeling positive changes in my body. Regular check-ins inside the app help me to monitor it.

Tip for consumers:
Just make the first step and BetterMe will guide you for sure

Products used:
BetterMe

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thanks for the feedback, Marie! We're really glad to see you enjoy working out with BetterMe and hope you will notice more positive changes soon.

Kind regards, Team BetterMe

Thumbnail of user taraj277
1 review
2 helpful votes
February 7th, 2024
Verified purchase

So far I'm only two days in and I find all of the content really interesting and informative and I love the menu options. I appreciate the fact that the app reminds me to log my food to track my calories and by doing this it gives me a push to continue with this very new path. Thanks 🙏🏽 for this game changer. I've gotten my 72 year old mother on board as well. And I've been trying to get her into something… anything for better health and mobility! Thanks again

Thumbnail of user katiem994
1 review
1 helpful vote
January 25th, 2024
Verified purchase

I just completed the first session of my 4 week course, and honestly feel like it will do what I wished for. I need more than physical shape, I need mental strength. This workout helped guide me, with a soft voice, how to firmly hold my body, while breathing with intent. I look forward to the next session Of course, it encouraged me to keep going beyond the 11 minutes, I stretched afterward and this is JUST THE BEGINNING!

Thumbnail of user sarahr2120
1 review
2 helpful votes
January 24th, 2024
Verified purchase

I've been using BetterMe for just a few days now, and I'm incredibly satisfied with the results. The workout plans and nutrition guidance make it easy to stay on track. The app's user-friendly interface enhances the overall experience, and I appreciate the variety of exercises tailored to my fitness goals. It helps me to move more often an even to drink more water. Highly recommend for anyone looking to improve their health and well-being!

Thumbnail of user svetlanak44
1 review
8 helpful votes
November 29th, 2021

I really liked this useful application. Thanks to him, you can use useful tips that will be useful in life. You can also find a BetterMe exercise course that will help you lose weight. In two weeks, with the help of such exercises, proper nutrition, I lost about 9 pounds. Definitely recommend everything to anyone who wants to lose weight.

Products used:
BetterMe

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

We appreciate you sharing your feedback, Svetlana, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app.

All the best, Team BetterMe

Thumbnail of user alyssab344
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

I'm only on day 3 of workouts, but I am loving it so far. I enjoy That after your work out it asks if it was too easy, and if you feel it was, the app overs you other short workouts so you can keep going. The recipes are pretty tasty, and logging my foods has helped me to see where I'm going wrong with my intake. This app is perfect for a all, especially those with busy lifestyle where you may only have 20 minutes to squeeze in a workout at home while the kids nap.

Thumbnail of user johnnyb270
2 reviews
24 helpful votes
July 29th, 2021

It was always difficult for me to reach my goal in fitness. I always wanted to gain some weight, at least 5-8 kg of strong muscles. I went to the gym a lot of times, but after a few months I've always stopped. There were different reasons, COVID-19 is one of them, but more weighty was the reason of not understanding how many exercises I need to do everyday, should I drink a lot of water or drink the usual for me amount of water, etc. In general, I did not know which steps I need to take from day-to-day to reach my ideal weight, I just trained 3 times a week in gym and followed training programs I found on YouTube. I didn't see a desired result and I started to look for other methods. I understood that I need a structured training program which takes into account my conditions. I was said that professional fitness trainer can help me with that, but the price was too high for me. I've started to check if there are any training programs in App Store which can offer a customized plan for me.
That's how I found a BetterMe program. After a little quiz and purchasing a subscription I've got to my personal plan offered by BetterMe. They've taken into account my current physical condition and my goal to gain 5-8 kg of weight.
Now I know how many water should I drink a day, how many calories I need to eat a day ( btw, it's great that they also offer a meal plan with recipes, I have chosen 5 I like the most and prepare them for a week), also I see daily exercises I need to do and steps goal.
To sum up, this application is a great solution for me as now I have a sctructured approach in reaching my goal!
P.S. They have a wonderful customer support, they can help you with any questions and offer some special deal for you if price of subscription is too high for u. I was offered 6-month prolongation for $19.99 (price of my current monthly subscription) and of course I could not refuse this offer.

Tip for consumers:
Note, that every product may have positive reviews as well as negatives.Please make sure to analyse both sides and make your own conclusion.

Products used:
Not sure of any

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thank you for your kind feedback, Johnny! It means a lot to us. Don't forget that if you have any questions, you can reach us at care@betterme.tips. Our team is always eager to give a good piece of advice on how to get the very best of the BetterMe app.

All the best, Team BetterMe

Thumbnail of user lauram3996
1 review
0 helpful votes
March 4th, 2024
Verified purchase

I've only done this 2x. It's a good workout. I think what would make it better is:
1) group exercises. For instance do all the sitting ones together, all the standing ones together, all the lying down ones together, etc.
2) be able to see the meals a week or two out so one can plan and shop accordingly.
3) get a real response when you contact support rather than be given a bunch of links to articles that don't help.

Thumbnail of user littan
1 review
35 helpful votes
July 26th, 2021

I literally LOVE this app! It helps to track my progress on my way to healthy life :)) ) Thank you guys!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

We are really glad that you like the app, Litta! Thank you for the nice review. We are sure you'll achieve great results with the help of BetterMe.

Kind regards, Team BetterMe

Thumbnail of user brittaniw25
1 review
0 helpful votes
March 8th, 2024
Verified purchase

I have only been using the better me app for 3 day I absolutely love it! I recommend if your thinking about it do it! It's a game changer the help you with everything work out keep track or food water clearing your mind personal trainers online you choose who feel would fit with you best even can get a better me fit watch to keep even more data on your progress! I'm telling you I'm so glad I took the step and got on this app! You won't either so i say go for it!

Thumbnail of user carmenp404
1 review
6 helpful votes
January 17th, 2024
Verified purchase

I've had multiple back surgeries and I'm more out of shape than ever before. I needed exercise that I could do anywhere, and that would not hurt my back. In the past I'd try taking on too much at once and quit after a short time. Although this is my first week, I feel like I can do these workouts and get good exercise without over doing it. They are fairly short and simple, but are definitely effective because I am sore in a good way. I'm looking forward to seeing what changes come over time.

Thumbnail of user marinas263
1 review
1 helpful vote
December 10th, 2021

I really like both the Facebook site and the BetterME app. There are many useful articles on the site, the tips are very good, and I use them every day. I have already managed to lose 6 kg. I go in for sports on request, there is also for beginners like me. There are also enough recipes, you won't stay hungry. Losing weight is a pleasure for me, I have already advised all my friends.

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thank you for sharing your feedback, Marina. We're sure BetterMe will help you achieve your personal fitness goals.

Kind regards, Team BetterMe

Thumbnail of user jessiem211
2 reviews
2 helpful votes
October 17th, 2021

From my personal experience, BetterMe app embodies the best qualities a personal coach could possibly have. I have the app for one month and ready to see the changes

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thanks for the review, Jessie, and thank you for choosing our app. We are very happy to see BetterMe is helping you on your fitness journey.

All the best, Team BetterMe

Thumbnail of user shayner24
1 review
1 helpful vote
February 8th, 2024
Verified purchase

"I've tried numerous apps, both free and paid, but none have quite matched the reliability and comprehensive features of this one. It's like an all-in-one solution that truly delivers. Unlike other apps where I've encountered hidden fees or the need for additional payments despite having premium access, this app provides everything seamlessly. The instructional videos are clear and easy to follow, and the additional articles provide valuable information. Overall, it's definitely worth every penny spent."

Thumbnail of user alexf569
3 reviews
7 helpful votes
September 8th, 2021

It is a great solution for people who are in need of motivation. Professional advice and sincere care of the team are giving you an impression to be surrounded by friends who ache for your every goal. Love it.

Products used:
app, meal plan

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thanks for the review, Alex, and thank you for choosing our app. We are very happy to see BetterMe is helping you on your fitness journey.

All the best, Team BetterMe

Thumbnail of user martinl650
1 review
1 helpful vote
January 12th, 2024
Verified purchase

So far I'm new in and have not kept up but looking into what's on offer and the advice and add on packages the whole package is fantastic value for money.
I spoke about it with a friend who's a PT and he completely backed up my opinions. The workouts albeit I'm just starting out are easy to follow and you really feel the benifit of them. All in I think its definitely something I'll keep doing after my program ends and I'll renew and continue using this at hopefully a higher level.

Thumbnail of user wandab627
1 review
0 helpful votes
February 21st, 2024
Verified purchase

I recently started using BetterMe and couldn't be more impressed with its functionality and user friendly app. This app has made a significant impact on my daily routine, streamlining workouts. The developer have clearly put a great deal of thought and effort into creating a too notch app that caters to its users needs. I highly recommend BetterMe for anyone looking to build muscle in the comfort of your home. Better yet anywhere with a clear space. 😀

Service
Value
Quality
Thumbnail of user olhar
0 reviews
0 helpful votes
January 1st, 2022

At work, I constantly sit at the computer, there is always not enough time for the gym. I started to gain weight. And the BetterMe app became my lifesaver. I even became somehow more disciplined. I revised my diet, eliminated carbohydrates, eat more vegetables and fruits, in general, I try not to violate the recommendations for proper nutrition. With training, it will be more difficult, it is very difficult to force yourself to practice. But when I look at the fit girls who show how to do the exercises, I immediately pull myself together, and I repeat, I repeat. So far only 2 months, minus 2 kg, but I do not give up, in general, a decent application, I recommend.

Service
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thank you so much for your feedback, Olha, that's great. We wish you the best of luck (and determination) in achieving your fitness goals.

Kind regards, Team BetterMe

Thumbnail of user larap50
2 reviews
15 helpful votes
September 3rd, 2021

One day, searching my Instagram, I saw an extraordinary advertisement that caught my eye. It was our first meeting with my fitness coach and digital friend BetterMe.

Products used:
Fitness app

Service
Value
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hi, Lara!

We are really glad that you like the app. Thank you for the nice review.

Kind Regards, Team BetterMe

Thumbnail of user kayz46
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

So far I'm enjoying the app. If I could make any suggestions, it would be to allow the user to "share" after they do a workout. I know that motivates a lot of people. I like that it tracks through my phone, so I can still use it with other apps, like "lose it." I don't think the calorie counter is quite as easy or user-friendly as "lose it." I usually track my food with it, then just enter total calories into BetterMe.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 4 days

How do I know I can trust these reviews about BetterMe?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.6
5,959 reviews
Have a question about BetterMe?