asked by
on 6/10/20Hi, We are very sorry for any inconvenience caused. May we know your order number or email address, so we can check your case please?
The bad reviews are earned. They are out of Shanghai. The website makes you believe Texas but that's not the case.
Because they are horrible. I bought on 4-22-2020 and didn't receive my full order. They ignored my requests until I contacted the BBB. I finally received a refund on 8-2-2020. The blanket I did receive was flimsy. Not a quality product!