Sending an email will get you an automated response. The owner usually responds after an hour or so. I have emailed 3 times with questions.

Not hard at all Nick is usually super quick to answer.

It's easy, but as long as you can read and comprehend you dont need to contact them unless your order had a mistake and they correct it immediately

I havnt had to get ahold of them at thus point. But from word of mouth they are Always avalible online, or by E-mail

VERY EASY... SIMPLY SEND THEM AN EMAIL AND ASK WHERE YOUR ORDER IS... THATS IT AND NICK THE D##K WILL CALL YOU AND LET YOU HAVE IT, THEN TELL YOU TO GO F33K YOURSELF AFTER HE FIRES YOU AS A CUSTOMER