Hello, I've ordered something yesterday and I haven't received a confirmation e-mail yet. I'm also unable to login into my account on the website. I would like to cancel my purchase as I have at least 8 days to do so by law.

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Hello, I've ordered something yesterday and I haven't received a confirmation e-mail yet. I'm also unable to login into my account on the website. I would like to cancel my purchase as I have at least 8 days to do so by law.

asked by Robin L. on 12/14/16

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Richard L. [EFun.top Rep] · Answer 1 · 2016-12-16T05:03Z

Richard L. [EFun.top Rep]

on 12/16/16

Hello, can you please help me to check if the confirm email laid in your spam box?
And please let me know your order number, I will help you to solve that.

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Hello, I've ordered something yesterday and I haven't received a confirmation e-mail yet. I'm also unable to login into my account on the website. I would like to cancel my purchase as I have at least 8 days to do so by law.

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