How easy is it to get a hold of customer service at Erasmusu.com?

asked by Dan D. on 10/2/19

5 Answers
Thumbnail of user sergios75

Good morning, please send a message to our chat colleagues on our website and ask about the accommodation you are interested in. We will be happy to help! :)

Helpful  (0)
Thumbnail of user leed149

Very very very very very very very very very very very hard

Helpful  (3)
Thumbnail of user jamest823

Impossible when asking to be paid. Stay away from this site. I think is all fraud.

Helpful  (2)
Thumbnail of user danielleb221

Before booking, very easy. They will even contact you before you can even contact them. After having paid and in case you have problems or want a refund, almost impossible! They will try everything not to give you your money back.

Helpful  (2)
Thumbnail of user eliskat1

I recieved a reply from them within a 24 hour period, but they did not help me at all. They will always take the house owner's/real estate agent's side if there is a conflict, and it does not matter who is right and who is wrong.

Helpful  (0)

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