Is Grove a scam or a legit company?

asked by Stephanie H. on 3/3/19

14 Answers
Thumbnail of user lizw235

Grove Collaborative is a legit company. We are a certified B Corporation and can be located in their online directory.

Helpful  (0)
Thumbnail of user concernedc44

Shady company that false advertises, opts people in to monthly orders and is almost impossible to leave. Think if it like a bad MLM company (pushes products monthly you don't want or order) crossed with a gang or cult (makes it extremely hard almost impossible to leave).

Helpful  (3)
Thumbnail of user tiwannam

Tough question. I placed an order on 4/25 today is 4/30 (NOTHING) called, emailed, texted. Finally texted back informing me that my order had been refunded. Obviously this company does not want business. Maybe they are a scam and decided to refund before charge was disputed with my CC company. Either way I would not recommend doing business with them

Helpful  (3)
Thumbnail of user ktes

They ship your products. But they trick you in having a subscription.
It's not a scam, just unethical

Helpful  (2)
Thumbnail of user megans531

A real company. I've never had any issues with them and when I have had problems they resolved them satisfactorily. From what I can tell from the reviews people need to read terms and agreements better. I guess reading is a lost art.
I've delayed shipments when I didn't need items and put in orders when I needed then sooner. The grove guides have been helpful and very communicative.

Helpful  (2)
Thumbnail of user blythel1

Grove Collaborative is a Legitimate company with bad practices!

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Thumbnail of user sheak3

SCAM. Y'all know that so why ask the ppl you've stole from and created a lot of problems for me during a time I had health issues!

Helpful  (2)
Thumbnail of user anne65

I believe they are a legitimate company in that they ship products to customers, but they'll sleazily "opt you in" to subscription services without telling you.

Helpful  (2)
Thumbnail of user lindar554

This is a wonderful REAL company with lovely products. Love it!

Helpful  (1)
Thumbnail of user vivianf31

No scam here! Great products, good prices! I order monthly!

Helpful  (1)
Thumbnail of user kath30

They aren't a scam, in my experience, but rather just a company that does not prioritize customer needs and satisfaction.

Helpful  (1)
Thumbnail of user denisen400

They are legit. A quick browse through the FAQ before you even buy anything will show they REPEATEDLY say they ship monthly, and to check your cart when you get the reminder (about a week before you're charged) to make any changes. I've been using them since Oct 2020 for monthly supplies of trash bags, laundry and dish soap, toiletries, etc. I have most those things on subscription which come monthly, every couple months, however I set it.

The ONLY thing I warn people of, is that after you make your initial first time purchase, your next shipment (which will be your FIRST AUTO-SHIP), they will add things to your cart that they think you would like. When you get the email (and app notification if you're using the app) telling you to make sure it looks good, you can easily remove that stuff, add other stuff, etc. That should be the only time THEY add things to your cart.

I highly recommend reading through the faq, and always checking your cart the minute you get that notification.

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Thumbnail of user mckennah13

Unethical in every possible way. They are the opposite of a "green" planet-friendly business. OVER-consuming is a huge part of the problems on this planet and they do everything they can to promote over-consumption with a forced (and not easily detected) subscription to TWO different programs (that you are not able to opt out easily) that encourage purchases of very NON-environmentally useful products. I feel violated on so many levels.

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Thumbnail of user sarahh838

Legitimate company. Practices are about as shady as a treeless field at noon in the middle of Summer. If you can read and communicate, use the Live Chat and they will answer all your questions.

The inserted image shows the live chat button.Image Did you see it? This is on the website accessed from my cheap, walmart straight talk smartphone.

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