How easy is it to get a hold of customer service at Hemper?

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How easy is it to get a hold of customer service at Hemper?

asked by Karen L. on 8/11/20

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Zariah M. · Answer 1 · 2020-09-14T01:07Z

Zariah M.

on 9/14/20

Barely possible to get an answer. Sent multiple emails and never got anything back until a week later, and my question wasn't even answered. I asked for a refund because they charged me w/o my authorization, and their response told me how to skip a month on my current subscription. Like, wtf?

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micheal v. · Answer 2 · 2020-09-09T02:45Z

micheal v.

on 9/9/20

Absolutely impossible! I Sent multiple emails, and tried leaving messages on live chat. That wasn't live ‍

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Timothy B. · Answer 3 · 2020-08-11T05:27Z

Timothy B.

on 8/11/20

Good luck. No phone to call, emails take multiple days in between and questions are dodged.

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How easy is it to get a hold of customer service at Hemper?

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