Is Hrk game a scam or a legit company?

asked by George E. on 5/23/19

5 Answers
Thumbnail of user indijav

Please don't trust these fake reviews. Please DO NOT buy from this website, it's not worth it. I bought a steam key from them, paid for it, I followed all of the steps to receive the key from a BOT on steam as a gift. Unfortunately, the BOT never added me, therefore I never received the Steam key I paid for.

Their live chat is horrible, the agents don't speak English well at all, I don't even know why they have a livechat support when it's totally useless. The agent I talked with said he/she can't make a note on my open ticket to urge agents to respond to me, he/she also said they can't make any escalations to them. What is the live chat used for then? I also asked for a time frame on when they will get back to me with an answer/solution for my ticket, the agent said he can't make any estimates. I didn't get any information, or any help from him/her. I was just told to be patient. Lol

The estimated time reply is from 24-48 hours. Unfortunately 4 days have passed so far and I didn't get any updates on my ticket. I sent them a support message and their customer service told me to stop opening additional "tickets". It wasn't even a ticket, it was a support message through the "Contact me" page.

In short, their customer support is rude and horrible, from my experience - Non existent. Please do not buy steam keys from them, it's just a matter of time when you'll order a steam key they won't deliver to you and then, your chase after their support will start.

Save yourself from this struggle.

Helpful  (1)
Thumbnail of user kett1

They are a scam company. They put my account on hold and demanded that I send them a picture of myself holding my ID and debit card to proceed with the transaction, but not before charging my bank account. When contacting Support, they said the photos I sent were unintelligible (which was a bold lie) and never sent me the keys that they charged me for.

Helpful  (1)
Thumbnail of user marting166

Absolutely not legit, a true scam company, got my money stolen with no replies, this has never happened before to me

Helpful  (1)
Thumbnail of user jucasc

From my experience i can tell you to not buy from this site of fraudolent scammers
All they want is to steal you identity asking for your ID cards
Live chat's mess, they lie for making you a purchase on your site
Live support chat and Support site say diffrent things, they are scammers
BEWARE BUYING FROMT THIS SITE, THE KEY ARE RELATIVELY CHEAP BUT THERE A REASON FOR ALL

Helpful  (0)
Thumbnail of user cb534

Well ive been buying over a year now, no complaints

Helpful  (0)

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