• Unlock Phone Sim

Unlock Phone Sim

Overview

Unlock Phone Sim has a rating of 1.91 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Unlock Phone Sim most frequently mention pre order, customer service, and next day problems. Unlock Phone Sim ranks 24th among Iphone sites.

  • Service
    17
  • Value
    15
  • Shipping
    9
  • Returns
    12
  • Quality
    21

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How would you rate Unlock Phone Sim?
Top Positive Review

“Seems excellent, though just waiting for iphone unlock...”

Stuart P.
4/30/20

Seems excellent, though just waiting for iphone unlock confirmation following full payment so fingers cross all will complete ok

Top Critical Review

“Scam?”

Rebecca C.
8/11/20

If I could, I would give no stars! STAY AWAY! DO NOT USE THIS SITE! The website requests a $39.99 pre-order fee. Their Terms and Conditions state that they may ask for a larger sum once their scan of the phone is complete. What they do not share is that the extra fee may be upwards of an additional $330, more that 900% of the Pre-Order amount. I tried to unlock an iPhone 5 and was expected to pay a total of $366 to complete the iCloud unlock. Not even a carrier unlock! Mind you the iPhone 5 is worth less than $100. I have now wasted $40 because I will not pay an extra $327 on a phone worth less than $100 and they refuse to refund even though an increase of 900% of the original fee was never mentioned in the Terms and Conditions. In my opinion, this website is a huge SCAM.

Reviews (108)

Rating

Timeframe

Other

Thumbnail of user rebeccac586
1 review
0 helpful votes
August 11th, 2020

If I could, I would give no stars! STAY AWAY! DO NOT USE THIS SITE! The website requests a $39.99 pre-order fee. Their Terms and Conditions state that they may ask for a larger sum once their scan of the phone is complete. What they do not share is that the extra fee may be upwards of an additional $330, more that 900% of the Pre-Order amount. I tried to unlock an iPhone 5 and was expected to pay a total of $366 to complete the iCloud unlock. Not even a carrier unlock! Mind you the iPhone 5 is worth less than $100. I have now wasted $40 because I will not pay an extra $327 on a phone worth less than $100 and they refuse to refund even though an increase of 900% of the original fee was never mentioned in the Terms and Conditions. In my opinion, this website is a huge SCAM.

Thumbnail of user luist208
1 review
1 helpful vote
July 10th, 2022
Verified purchase

They first charge you 22 dollars and you think this is it! But no! Then you receive an email saying you need to pay 82 Dollars more! So at the end is a scam because they want to charge you 104 in total when there are a lot of pages that will do the Unlock for less than half of the price. Just please don't even try!

Tip for consumers:
Look for reviews before buying.

Products used:
Cellular unlocking

Service
Value
Shipping
Returns
Quality
Thumbnail of user rp373
1 review
0 helpful votes
April 30th, 2022

You pay what looks like an unlock fee, but this is a pre check for the unlock step. Total for an iPhone 8 was €110. Didn't continue with the unlock as site is not transparent with its charges and can't be trusted. Their MO is intentional, no assurance given to comply with clear pricing - https://www.asa.org.uk/non-compliant/intercomms-ltd.html

* Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marjoriew56
1 review
0 helpful votes
August 20th, 2020

Don't Trust them. I was looking for a service to unlock a phone I purchases on ebay. The phone booted up as Verizon, So i added Verizon in my description, with 24 hours my unlock search came back as unable to completed because so they say I did not give the the correct information. However they were able to see the date of purchased the serial number and that it was at&t. I paid $34.00 for that but they were quick to tell me it was non-refundable because I did not give the correct info. Okay so I wanted to be sure that the phone was indeed locked to at&t and I paid $3.00 for a network search, and once again I was told that it was at&t.(But my at&t sim card does not work in the phone) umm... sounds fishy. I then went to at&t and the phone was not unlock to them, nor TMobil. So this site is a scam. I sure they have someone writing excellent service reviews for them. I will not recommend them to anyone. This is the search results:
FIRST SERVICE FOR UNLOCKING PHONE for $34.00
Phone Unlock
IPhone XR Verizon USA
18/07/2020 15:05:47
Incomplete
Device: iPhone Xr Black 128GB Model: A-1984 US/Canada IMEI Number: XXXXXXXXXXXXXX-X IMEI2 Number: XXXXXXXXXXXXXXX Serial Number: XXXXXXXXXXXX Manufacture Date: 2019 Oct 23 Unit Age: 8 months and 27 days Assembled In: Foxconn Zhengzhou, China Estimated Purchase Date: May 07,2020 Next Policy ID: 2279 Carrier: locked to US AT&T/Cricket Locked Policy Country: United States SIM-Lock:
2ND SEARCH FOR NETWORK CHECK: $3.00
Network Check
ATT USA
19/07/2020 14:33:43
Completed

Thumbnail of user amakae5
1 review
1 helpful vote
July 31st, 2023
Verified purchase

They are scammers, Don't fall a victim, after paying,£26,39 they ask me pay more £65.99 to download the app, they are just stealing from people my name is Amaka

Thumbnail of user vivienner2
1 review
6 helpful votes
August 21st, 2019

Avoid, Avoid, Avoid. Like other people I was taken in by their apparently honest description of what I am paying for, £17.99 to have my phone unlocked. And yes, the next email asks for another £46 79p they are a very dishonest, unscrupulous setup.

I read the reviews on their site, obviously all false, no one will be "delighted" with their rip off scam.

There has to be a way of getting them stopped from scamming the public. I should have gone to the shop where I can get it done for under £20!

Thumbnail of user estebane2
1 review
4 helpful votes
October 11th, 2019

Dont fall in the trap of the 17$ initial cost. Once you pay this, then they have power on you. They tell you if you want your phone unlock, you need to pay an extra 63$, and you dont have a choice. But even after you pay those 63$ extra, they keep asking you for more information and money. And you already paid 80$ so you have no choice to continue with them or loose that money. They dont answer the phone or give you a human response by email, its always you unlocking process is about to get completed. Its a scam big time!

Thumbnail of user jamalw41
1 review
0 helpful votes
November 6th, 2023

I'm not sure about this just ordered today an haven't received any emails or anything an the track my iphone unlock is not working say invalid information for this site if I don't hear back come Wednesday I'll truly know that this is a scam my phone has no blacklisted or any other locks

Thumbnail of user lukec101
1 review
4 helpful votes
October 29th, 2019

Used this company to unlock my IPHONE XS MAX, they charged £17.99 to unlock my phone, on their home page it says NOTHING about any other payments and wanted an additional £70 to complete the unlock. False advertisement, stay well clear!

Thumbnail of user dariusl9
1 review
3 helpful votes
September 19th, 2019

Hello,
I bought "Phone Unlock - iPhone 6 - EE UK''
I paid 20 usd.
But now they charging me again extra 63 USD. And phone is still locked. They said they have extra problems so I must pay more.
They text me:
"Your phone is a very expensive device and is subsidised by the carrier over the length of your contract, the carrier requires this additional unlocking fee to cover their potential loss of revenue."
And they not going to bring back me 20 usd.

Thumbnail of user baldomerog1
1 review
1 helpful vote
September 4th, 2022
Verified purchase

First they charge 25 then 65 then they said that could unlock it that they going to refund me half of it that unacceptable to steal money just like that…. Un

* Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user shenb1
2 reviews
4 helpful votes
August 7th, 2019

Hidden charges. Plain and simple! Scam company - beware! No invoice or no registered address, completely cut communication with me once i asked for refund.

Thumbnail of user joshg225
1 review
0 helpful votes
February 13th, 2021

I paid $39 to see about getting the iPhone lock removed from my 6S iPhone. They responded back a few days later saying that I would have to pay another $327 on top of the money I already gave them to get the iPhone unlocked. So it's essentially $366 to get you iPhone unlocked. I can get a new iPhone 6S off eBay cheaper than that.

Tip for consumers:
Do NOT use this site.

Products used:
Tried to use iCloud Unlock

* Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user davids2983
1 review
10 helpful votes
December 14th, 2019

I have an iPhone 7 which I need unlocking to sell. It's only worth £120 unlocked or £90 locked.
So I paid iphoneapprovedunlock £14.99 + vat and heard nothing for two days. I even rang them for an update but it was just an answer phone and no call back was received.
Tracked my order today and they now want an additional £63.99 + vat to release the unlock code.!
This is one corrupt company taking monies from respectable people.
Make sure you read the small print.

Thumbnail of user justinb409
1 review
2 helpful votes
November 2nd, 2019

Paid £17.99 as per the website.
Then they demanded another £49.99.
Go direct to your provider, ITS FREE.
These guys are a SCAM

Thumbnail of user prefern22
1 review
0 helpful votes
August 13th, 2022

It took a while and was more expensive than I expected, but it worked out. They unlocked MTS Allstream / bell on an iPhone 11.

Service
Value
Shipping
Returns
Quality
Thumbnail of user adellep3
1 review
0 helpful votes
January 12th, 2022

I'd give no stars if possible. Paid what appeared to be the full cost upfront and the following day received an email asking for a final payment in order to complete the unlock process which was more than double what I'd already paid. Apparently this information is hidden somewhere in the terms and conditions and their customer service leaves a lot to be desired! I felt like it was a random demand and it all seemed very underhand and deceptive. I won't ever use them again. Make sure you read ALL the small print before you pay anything.

Tip for consumers:
Don’t. Go to your network provider who will do it for free and be much quicker.

Products used:
None, I paid for a phone unlock but abandoned the process due to extra fees, who knows how many more unexpected bills were coming!

Service
Value
Quality
Thumbnail of user andrewk275
1 review
5 helpful votes
March 14th, 2019

Says one thing, charges another. No customer service at all, telephone number never answered and no emails replied to. Just file a dispute or chargeback.

Thumbnail of user michaelt750
2 reviews
6 helpful votes
August 18th, 2019

They are a scam - they couldn't deliver the promised and advertised carrier unlocking and have since refused to refund my money after dozens of requests.

Furthermore, they've threatened me with "legal action" for "defamation"(?) because I left a handful of honest, negative reviews online. Yes, I'm serious.

Tip for consumers:
Don't use this site.

Products used:
I tried to have my iPhone 7 unlocked but they were incapable of doing so.

Service
Value
Returns
Quality
Thumbnail of user sajjada14
1 review
4 helpful votes
October 28th, 2019

No uncloking no refunding
Their keep on send me Terms and conditions. Very unethical company.
Do not use their services.

Thumbnail of user cassandrak115
1 review
1 helpful vote
January 27th, 2023
Verified purchase

Icloud unlock - find my iphone is enabled sub clause hidden somewhere. If the phone is not usable how would you know if I find my iphone is enabled or not. The icloud unlock fee does nothing only hooks you in for an additional $435 fee. Scam. The good reviews are not real. Learn the hard way like me and others or proceed and loose your money as you feel their marketing gives you some hope.

Thumbnail of user patrickt150
2 reviews
0 helpful votes
May 2nd, 2021

2 days ago I paid to have my iPhone unlocked. A day later they changed the unlock price and told me that I only paid a "pre-order price" and now I need to pay a much larger price for the unlocking. I asked for a refund and my email to them was blocked by their system. Please stay away! This company is shady shady shady!

* Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user katej111
1 review
0 helpful votes
October 4th, 2020

First of all, this company shows price 25 usd and when you purchasing they make you pay more, in my case was 75 usd more. Even so after 1 month waiting they couldn't do their job, and charged me anyway, refunding less then half. My phone wasn't blacklisted as I checked it before placing my order. So for me it's just a scam and robe! Beware and don't have business with them.

Thumbnail of user jetj5
1 review
0 helpful votes
November 15th, 2021

Promise to unlock within 24 hours but it is way past that and they have not done a single thing. Must be a scam!

* Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marialuciar
1 review
1 helpful vote
June 3rd, 2023

Scam scam scam
Didn't unlock the phone and never reimburse the money
Didn't unlock the phone and never reimburse the money
Scam scam scam

Service
Value
Shipping
Returns
Quality

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james m.

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