Is JTV.com a scam or a legit company?

asked by Jay V. on 2/25/20

4 Answers
Thumbnail of user jodyw161

Go read my review, I'm toasted several pictures also. They are as legit as Macy's, Zales Jewelry, eBay go check them out it's real simple. Do your homework

Helpful  (1)
Thumbnail of user nancyb1073

I don't know anymore. I have been with JTV almost as long as they have been on air which for me would be around 22 years. I know now that the quality of the gem stones are very bad as far as clear stones go. The designs are pretty, but the quality is not there anymore. I have gotten damage items. Bent items, missing stones, cloudy colored gem stones, you name I have gotten it. I hate the fact that they source their work from China and other countries to be made. I do not think that I will ever order any thing else from them. I ordered a very large gem stone cross from them and when I received it. It was bent all over. I have sent it back over a month ago and customer service is still telling me that the jewelers have not gotten to my cross yet! That pisses me off that fI have waited this long,

Helpful  (1)
Thumbnail of user marydollr

They are absolutely legit. I've been a loyal customer for 3 years and they treat me great. Now... I do pay for Jewel Safe. But I have NO complaints, and when they say you can send it back - you can send it back! I've gotten credit for stuff stuck at the post office b4 I even filed a claim.

Helpful  (0)
Thumbnail of user kellym932

SAVE YOURSELF TIME AND MONEY! DON'T BUY FROM JTV! Their jewelry is garbage! Bought a $170.00 100% silver necklace, bought a silver cleaner from a jeweler and my necklace is now yellow and tarnished (along with a ring and bracelet stamped with 9.25) everything is ruined! JTV REFUSED TO HELP IN ANYWAY, THEIR OPTION WAS TO BUY ANOTHER NECKLACE! I wish I had never tried to treat myself for my birthday! JTV IS A TERRIBLE COMPANY

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