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on 6/8/19Hi Tammie,
We had received your email, our customer service colleague is contacting you to solve this. Pls don't worry. Kindly check more details in your email. Any problems pls feel free to contact us. We will try our best to help you solve it.
Because they use bait and switch sales technique. It is intentional and if you don't use PayPal, I am sure you will never get a full refund.
Never happened to me so I don't know. I really can't truthfully answer something I don't know about