What is the usual response time to complaints/queries?

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What is the usual response time to complaints/queries?

asked by Chris S. on 10/2/19

3 Answers

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Hayley S. · Answer 1 · 2021-01-20T03:02Z

Hayley S.

on 1/20/21

Maybe 1 email for every 25 you send - no other contact details, generic responses. Still waiting for a (Ready to ship in 24 hours) item - now nearly 8 days later.

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Susan K. · Answer 2 · 2022-03-11T05:07Z

Susan K.

on 3/11/22

I emailed and had a response within 2 mins, and I'm made up with my picture and will definitely be buying from again,

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Garry G. · Answer 3 · 2020-06-18T10:32Z

Garry G.

on 6/18/20

I have never had a complaint and I use them regularly

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