Is PoolSupplyWorld a scam or a legit company?

asked by Adam Y. on 3/14/19

17 Answers
Thumbnail of user joanm469

This company is a scam. I would never order another item from this company.

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Thumbnail of user williamd1581

I believe they are a legit company, however, their customer service is so bad I think I would recommend NOT doing business with them. If there is any problem with the order you will have hell getting it corrected.

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Thumbnail of user desireet48

Scam dear I've been on hold 45 mins now after zero success with emailing them and all I ordered was some pool filters

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Thumbnail of user tomo219

Based on my experience and those of others on the forums, this is a scam site

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Thumbnail of user erickam23

Total scam. It's been nearly a month since I placed my order and it still hasn't been processed.

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Thumbnail of user jeffb1019

Scam. Never ever order from them. You will not get what you ordered and will never be contacted

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Thumbnail of user natashaj53

Honestly I believe it's a scam. They take your money then block you where you can't get ahold of them at all

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Thumbnail of user billt298

Scam artists. They take your money and send nothing. They do not answer phone.

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Thumbnail of user tammys464

A legit company with no ethical values. Poor service. I would not recommend anyone to order from this company. I ordered a pool liner 4 weeks ago and have yet to get a tracking number from them. Battling the phone line now to get a refund!

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Thumbnail of user jamesh1490

Seem legit. Processed my order satisfactorily. Website is haphazard on searches, and customer service is less than satisfactory.

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Thumbnail of user debbiec322

Very pleased with the price and was shipped and received so quickly. No problems here!

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Thumbnail of user jillianm37

Not sure, haven't received item that was paid for weeks ago. Nobody answers the phone.

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Thumbnail of user geoffreyw27

Good prices but if you order the wrong thing or need to return something NOPE. Even though they show they take returns they won't do it. Liars. This type of company should not be legal in US advertising a return policy the won't stand behind.

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Thumbnail of user joaquina12

Based on my recent experience in ordering equipment worth over $2000. 00, I can say it is legit.

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Thumbnail of user robertg813

Not sure. Ordered a product from them. I haven't seen it and have been getting zero legitimate customer service.

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Thumbnail of user karenh632

Legit company with excellent product, prices and shipping.

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Thumbnail of user jamiec193

Very legitimate. Always get what I order, on time, at a fair price.

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