How easy is it to get a hold of customer service at PrinterPix UK?

asked by Amy N. on 12/10/20

3 Answers

Difficult... hold times are long - I waited up to 50 mins twice but once through, representatives are very helpful.

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You can't! They hang up on you, absolutely terrible service

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It's fairly easy and they have several ways - call, email, live chat. I do think they need to invest in a FREE phone number as often it is a query with something that they have got wrong so customers shouldn't have to pay such a premium to sort it out. Sometimes it costs more to sort out than the query or error made. Email them first but this isnt a fast route to an answer but they do get back to you.

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