Is Houzz Pro a scam or a legit company?

asked by Paul O. on 11/4/20

4 Answers
Thumbnail of user alexb1238

After being hounded for years by their persistent sales team we finally committed for a year of "Pro" service for our design company. This was very expensive and yielded no solid leads after one year.

For comparison, Google gave us over 3,300 referrals in a year, Instagram almost 1,000.

Houzz Pro? 35. In an entire year. Less than 3 click throughs a month for $400 a month.

After a year they renewed us on a month to month basis for $400 a month with no fore warning or any follow up to see what we had thought of their "service".

Our Houzz Pro "dashboard" contains no information on billing, renewal terms or renewal dates.

To cancel your auto renewal you have to do it on the phone, 30 days in advance.

Our sales rep. No longer answers emails and will not address this issue.

We are disputing this with Visa and we keep getting charged.

We block Houzz Pro and next month we get billed by Houzz Advertising.

Truly a terrible, parasitic, dishonest company that provides zero value.

Avoid, avoid, avoid.

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Thumbnail of user arwaa22

It's a light company with great subscriptions options for business.

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Thumbnail of user chrisa1160

A legit company focused on connecting potential customers with designers and tradesmen.

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Thumbnail of user joshd349

Legit company. We've been using Houzz's Pro service for many years.

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