How easy is it to get a hold of customer service at Sendle?

asked by Stephanie H. on 1/22/19

11 Answers
Thumbnail of user claireg130

Impossible. It is all automated by email only and there's no phone number. Very frustrating.

Helpful  (1)
Thumbnail of user rabr1

Almost impossible, recevied no response except for aotomated emails

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Thumbnail of user jaimer104

NOT! Weeks. Seriously, the worst customer service ever.

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Thumbnail of user kirstenl17

Impossible to get hold of customer service. No phone numbers and they don't respond to emails despite sending an automated response to say they will be in touch.

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Thumbnail of user gaild187

Very poor no contact numbers. Worst customer service

Helpful  (1)
Thumbnail of user linekew

Can't get hold of Sendle no response no phone number.

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Thumbnail of user janed75

Forget it. They offer 48 hr plus email only response. Totally useless in an emergency if you ask me. Proved on at least 2 seperate occasions in my experience. I've given them the heave ho

Helpful  (1)
Thumbnail of user petern243

Absolutely impossible, I am certain the communication that you get from sendle is from a robot. Atrocious on all levels and a con job.

Helpful  (1)
Thumbnail of user kathym83

Impossible. No phone contact at all. Email messages to Sendle support get scripted replies pointing to information on the website. A week of demands to escalate gets email contact from another employee who says all the same things as the first one.

Helpful  (1)
Thumbnail of user katrinad33

No numbers to contact. Have to use automatic communication.

Helpful  (1)
Thumbnail of user sandief4

I sent emails abd they are prompt. But before this new volume measurement, there was no reason to contact. They have shot themselves in the foot.

Helpful  (0)

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