How easy is it to get a hold of customer service at Shipt.com?

asked by Kathleen I. on 4/18/19

5 Answers
Thumbnail of user regisp1

File a BBB complaint. They will respond, but it will likely be all lies.

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Thumbnail of user jaquiem

Somewhat. "Live Chat" was easy to connect to, but then hold times were awful. Phone call was quicker and more direct.

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Thumbnail of user anie1

Next to impossible to reach Customer Service at Shipt. In addition, TARGET is the parent company of Shipt --- so each one keeps telling you that you have to call the other. R I D I C U L O U S

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Thumbnail of user cynthiak22

Very difficult in my experience. They claim 24/7 support, but I waited and waited and waited on live chat until I finally gave up, and they didn't answer my email until the next day when it was too late, and I'd had to guess and take a chance when I needed to have a question answered urgently.

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Thumbnail of user msgreeng

VERY HARD! They do not answer the phone and when they do they hang up on you!

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