How easy is it to get a hold of customer service at Ticketsonsale.com?

asked by Daniel S. on 8/17/20

10 Answers
Thumbnail of user ramonp83

Terrible do not use this company, you will not get your tickets or your refund

Helpful  (1)
Thumbnail of user danielm2852

Impossible. You can't speak to a person. Ever. Want to waste your time with automated email responses, computerized form "live chat" or a long wait to hear more computer generated responses when you call their pathetic excuse for customer service? Then this is the company for you.

Helpful  (1)
Thumbnail of user lisar1338

You can't talk to anyone. They don't even answer their emails. Total bs company!

Helpful  (1)
Thumbnail of user catherined427

O no one picks up the phone I emailed called and called guaranteed me the tickets no tickets nothing

Helpful  (1)
Thumbnail of user lostm3

No one will answer the phone. So you choose chat and they are clueless/

Helpful  (1)
Thumbnail of user natalieh260

Not easy what so over and couldn't even talk to someone on the phone email only and had to wait for responses

Helpful  (1)
Thumbnail of user ricks967

Crooks will not offer a refund. Concert I paid for postponed and then cancelled.

Helpful  (1)
Thumbnail of user sierras79

It's not. And if you manage to they are rude and unhelpful

Helpful  (1)
Thumbnail of user daphinel

Sorry you guys had a bad experience, next time if and when you get through to customer service ask for Julian, she is the best.

Helpful  (0)
Thumbnail of user shannons752

Getting ahold of them via email wasn't hard, but they certainly provide no help.

Helpful  (0)

Add your answer

Ask a question

Get answers from the TicketsOnSale staff and other customers.

Have a question about
TicketsOnSale?
Post Review