How easy is it to get a hold of customer service at Touch of Modern?

asked by Sharon I. on 12/3/18

10 Answers
Thumbnail of user rickm1108

Impossible...You will never get hold of their customer service

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Thumbnail of user bjb52

Impossible to get hold of anyone. Truly awful service

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Thumbnail of user candyr80

You can email them but all you get is the runaround

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Thumbnail of user jimmyr45

I have had similar experiences with TOM 4 days to answer questions on the product pages and no reply when contacting them directly via e-mail

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Thumbnail of user jamesf2776

They responded to all my emails and said nothing all of the time. Buyer beware if the product is non returnable and all sales final their is nothing you can do. They don't care

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Thumbnail of user stewarth65

You can email them, but I wouldn't expect much from them apart from a run around.

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Thumbnail of user dannyp166

It is right at impossible, they hide behind e mail

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Thumbnail of user absolutelyn

Impossible because there's no number to call and they don't answer the online email form

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Thumbnail of user cindyb625

You can't get a hold of customer service. Email only! I have emailed 3-4 times about my order they don't respond.

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Thumbnail of user zdzislawm

Practically impossible. I tried non-stop for 4 days!

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