Viagogo UK Questions & Answers

Question 1

Question:

Is viagogo.uk a scam or a legit company? Is viagogo.uk a scam or a legit company?

Answer · 2019-12-23T02:25Z

Answer:

Yes, I've just been fleeced by them. Paid twice the going rate for tickets.

By Robert N. over a year old

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Question 2

Question:

Having read all the bad reviews i am now panicking about my tickets. it's only 4 weeks to my wwe event and still nothing. been told i should have my tickets on the 29 october is that correct? i am sure they could be sent before then! hopefully they will be genuine and will get us in the be with no hassle. i am making myself sick with worry an especially when i read that people don't get tickets they are fake or don't arrive then viagogo blames anyone but themselves for the situation. omg please tell me i will get my tickets with no hassle and very soon, i can't take the stress anymore. i am sure there is away to contact the seller to get them to send them on to the customers. if i don't get them for the 29 october 2015 i will be sick, and what would the humber be to call customer services? well apparently there isn't one! 5468987 booking number and yes all address details are correct. Having read all the bad reviews i am now panicking about my tickets. it's only 4 weeks to my wwe event and still nothing. been told i should have my tickets on the 29 october is that correct? i am sure they could be sent before then! hopefully they will be genuine and will get us in the be with no hassle. i am making myself sick with worry an especially when i read that people don't get tickets they are fake or don't arrive then viagogo blames anyone but themselves for the situation. omg please tell me i will get my tickets with no hassle and very soon, i can't take the stress anymore. i am sure there is away to contact the seller to get them to send them on to the customers. if i don't get them for the 29 october 2015 i will be sick, and what would the humber be to call customer services? well apparently there isn't one! 5468987 booking number and yes all address details are correct.

Answer · 2016-04-09T07:53Z

Answer:

I am also wondering if you got your tickets?

By Patty c. over a year old

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Question 3

Question:

Are there other similar companies to viagogo.uk that are less expensive or better?

Answer · 2019-07-27T10:18Z

Yes, cheap tickets are also a 3rd party vendor, however they are not over seas.

Question 4

Question:

What made you choose viagogo.uk over similar businesses? What made you choose viagogo.uk over similar businesses?

Answer · 2019-07-27T10:17Z

They were promoting concert tickets and the tickets were in the prefect location.

Question 5

Question:

Has anyone been successful in getting any kind of response from viagogo about missing tickets, whether email or on 'phone. if so, will you share which address or no. you used please. thank you. Has anyone been successful in getting any kind of response from viagogo about missing tickets, whether email or on 'phone. if so, will you share which address or no. you used please. thank you.

Answer · 2018-06-13T04:09Z

Dear XXXXX(my name here), Thank you for contacting us. I've just looked into your order today and I'm happy to say your seller has confirmed they'll be able to send your tickets as soon as they receive them from the event organiser. It's become common practice now for event organisers to only release tickets (or batches of tickets) very close to the event date - often the week of the event. Rest assured, were closely monitoring your order and communicating with your seller to ensure they complete the order in time for delivery to you at the address you provided. (Here followed was my mailing address.) If you need to change this address (for example if you are travelling) you may still have time to do so as long as the seller has not already shipped the package. To update your address, log in to your purchases here: http://www.viagogo.com/secure/TrackTransaction.aspx and click on 'Change Delivery Address' or 'Update Travel Details'. This will take you to a page where you can add or choose your delivery address. The moment the package is scanned for delivery by the courier, you'll get an instant email alert with the delivery tracking number. You'll then be able to directly track the carriers delivery progress to you. I hope this answers your question and you have a great time at The Cure & Interpol - Barclaycard British Summer Time 2018 - Saturday! Kind regards, Charanjit Need to contact us again about this query? Click Here Please don't reply directly to this message as this email address does not accept incoming mail. Tell us how we did! Regardless of the outcome of your request, how satisfied were you with the quality of the reply from the customer support advisor? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Your opinion matters a lot to us and we strive to provide the best support possible. Thank you for using viagogo! UNFORTUNATELY SO FAR I HAVE NOT SEEN OR HEARD THAT ANYTHING WAS SENT TO ME.

Viagogo UK Questions & Answers

Is viagogo.uk a scam or a legit company? Is viagogo.uk a scam or a legit company?

Are there other similar companies to viagogo.uk that are less expensive or better?

What made you choose viagogo.uk over similar businesses? What made you choose viagogo.uk over similar businesses?

Hello, i've ordered tickets for a man united match yesterday. they do not have seat numbers, could you please tell why? thank you

I went to cancel an event i was looking at, and cliked all the right boxes, but still ye did not cancel them but sent me a big congratulations e mail

Can’t see your question? Ask to get answers from the Viagogo UK staff and other customers.

Viagogo UK Questions & Answers

Is viagogo.uk a scam or a legit company? Is viagogo.uk a scam or a legit company?

Are there other similar companies to viagogo.uk that are less expensive or better? Are there other similar companies to viagogo.uk that are less expensive or better?

What made you choose viagogo.uk over similar businesses? What made you choose viagogo.uk over similar businesses?

Hello, i've ordered tickets for a man united match yesterday. they do not have seat numbers, could you please tell why? thank you

I went to cancel an event i was looking at, and cliked all the right boxes, but still ye did not cancel them but sent me a big congratulations e mail

I bought yesterday a ticket for a concert in toulouse , les " vieilles canailles" concert on wednesday 29 june , ordered ticket confirmed but not ticket in my file " achat" i need to receive the pdf of the entry ticket13085218 could you let know where is my ticket ??

Has anyone ever actually managed to contact this rogue company?? should think they are hiding on a private island somewhere.

Can’t see your question? Ask to get answers from the Viagogo UK staff and other customers.

Are there other similar companies to viagogo.uk that are less expensive or better?