How easy is it to get a hold of customer service at Wotoba.com?

asked by Angela A. on 9/24/19

6 Answers
Thumbnail of user collp

You can't talk to someone and their email responses are wholly unrelated to the question you ask.

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Thumbnail of user kimm734

You can't. There is no # to call, only email. I emailed them 3 times and received a generic email without answering my questions.

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Thumbnail of user jodii3

You can't! The refuse to answer your numerous emails!

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Thumbnail of user lisat465

You can't. 2 weeks later I still can't get a return authorization to send this crap back

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Thumbnail of user amandah412

If you click on the customer service link in the returns section, it takes you to a non affiliated Chinese company. You have to input the address yourself and then, yes, I did get a response. Basically the response is return it on your own dime and that is more expensive than the garment.

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Thumbnail of user cynthiam370

There are NO phone numbers. Email is the only way. I hear back in a reasonable time but the information they provide is wishy washy.

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