• 1800GiftPortal

1800GiftPortal

Overview

1800GiftPortal has a rating of 3.43 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. 1800GiftPortal ranks 26th among Flower Delivery sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
15
See all photos
How would you rate 1800GiftPortal?
Top Positive Review

“Last minute delivery. Possible”

Harvinder K.
2/3/21

Found the perfect help needed for last minute delivery to Australia. Cake was awesome. And delivery within 3 hours was spectacular! Good job guys!

Top Critical Review

“Delivery Co. FORGOT the Wine!”

Joan C.
12/24/21

If you are in Canada sending to Australia, do not order any Wine Baskets. I ordered the Deluxe Wine Basket as a surprise for my daughter's birthday. Surprise was that the delivery company - Bloomex, forgot to put in the wine! (convenient?) Only compensated small amount for this ridiculous error. Not trustworthy experience! Will not go through this company again. I picked them based on previous reviews. Big mistake

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user harvinderk2
1 review
0 helpful votes
February 3rd, 2021
Verified purchase

Found the perfect help needed for last minute delivery to Australia. Cake was awesome. And delivery within 3 hours was spectacular! Good job guys!

Tip for consumers:
Standard delivery is FREE, though they charge some amount for same day and weekends

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user ameyas
1 review
0 helpful votes
October 14th, 2020

Ordered cake to be delivered same day in Canada. They delivered the cake on time within like 4-5 hours after I placed the order. The cake was a bit different than what I chose, but they do mention that in their T&C. I had chosen a 1/2 kg cake and they delivered a 1 Kg one. Looks like they had to make adjustment for last minute delivery. All in all good experience. Will use them again..

Thumbnail of user vaishalit1
1 review
1 helpful vote
March 29th, 2020

So far I have used 1800giftsportal thrice to deliver gifts in Australia.
1. Birthday cake- they notified about the change in flavor and type of cake 5 hours before the delivery time since the one that I ordered wasn't available. The one that was delivered should have been definitely cheaper than the one ordered but no return or apology.
2. Rakhi- The main rakhi was the same but the sweets and accessories were changed.
3. Men's grooming kit- ordered the nautical kit shown on the website but they delivered Nivea kit without even informing about the reason for the change. Even after constant emails and requests, they never requested.

Thumbnail of user hartl7
1 review
0 helpful votes
June 30th, 2021

Bought flowers for Australia from the US My flowers were beautiful and were delivered on the right on time. Love them!

Products used:
Flowers

Thumbnail of user riyaj12
1 review
0 helpful votes
October 15th, 2020

The service went really good. It was an on time delivery with the smile at the end on receiver's face. Would definitely recommend 1800giftportal.com
They makes the long distance relationships alive via their amazing range of gifts

Thumbnail of user joanc661
1 review
0 helpful votes
December 24th, 2021

If you are in Canada sending to Australia, do not order any Wine Baskets. I ordered the Deluxe Wine Basket as a surprise for my daughter's birthday. Surprise was that the delivery company - Bloomex, forgot to put in the wine! (convenient?) Only compensated small amount for this ridiculous error. Not trustworthy experience! Will not go through this company again. I picked them based on previous reviews. Big mistake

Tip for consumers:
That the delivery company in Australia was not held accountable for the theft of the wine .

Products used:
Deluxe Wine Basket

Service
Value
Shipping
Quality
Thumbnail of user pawanpreets1
1 review
0 helpful votes
October 14th, 2020

The services are great, delivery went on time and made the receiver happy on the special day. Appreciate the company and its people for connecting and making long distance relations alive via gifts. Thanks again!

Thumbnail of user jesinthas
1 review
0 helpful votes
March 3rd, 2020

When asked about it. They said its delivered. When i shared the screenshot that its returned to sender then they ask more money to deliver. Very unprofessional

Thumbnail of user shvetak
Shveta K. – 1800GiftPortal Rep

Hi Jesintha. We have already communicated to you about what happened in this case. All e-commerce companies deliver using several logistic companies and we do the same. The DELIVERED status was sent to you based on what USPS had updated in their system, as you can see from the screen shot. Later they updated as "Unknown Address" and we did the same. Since the address was incorrect, it was returned back by USPS. We do not decide about the address, it is the courier company. Also in USA, courier companies do not call for delivery. This is standard.
We offered you the best we can to settle this out, but you preferred public domain. We still will try to get the best for you.

Here is USPS tracking link that shows various status.
Https :// tools. Usps. Com/go/TrackConfirmAction? TRef=fullpage&tLc=2&text28777=&tLabels=9405510200793270032517%2C

Thumbnail of user poojap49
1 review
0 helpful votes
October 13th, 2020

Various options, least prices, timed delivery, no high hidden delivery charges unlike others. Highly recommendable.

Thumbnail of user shadif2
1 review
0 helpful votes
July 17th, 2021

I ordered a birthday cake for my sister who is in Germany, to surprise her‍‍‍
Delivery date was supposed to be on 14/07/2021, so I was sure that my sister is at home.
The cake was delivered a day earlier, when nobody was home! No card was left for further information regarding the pack station code.
My sister was home all Wednesday and nobody called or texted her!
When I texted 1800giftportal they sent the delivery tracking link. I tried to call the number on the website which was out of order! I sent an email when they replied that is was out of their control and if has to be delt with locally! I was busy at work dealing with this and felt so frustrated and upset.
Instead of surprising my sister, I gave a headache to both of us!
So the next day, my sister had to wait in a long que to contact the dhl team and ask for the pack station code!
She finally got the cake 2 days after her Birthday! Plenty of hours spent and all the joy of feeling special on her birthday was ruined.
I am extremely upset about the service. Totally inefficient, irresponsible and non professional.
If they could have sent it on the date requested, none of these would have happened…

Service
Value
Shipping
Quality
Thumbnail of user amitt28
1 review
0 helpful votes
October 13th, 2020

Good services, delivered on time, product quality superb, delivery guy is very good, punctual person

Thumbnail of user prasannak17
1 review
1 helpful vote
February 14th, 2022

I have recommended this Site to my sister for sending birthday gift to her daughter. She has placed the order on Feb 11th. She placed the Chocolate Cake and Dozen mix Roses Bouquet. The order is dispatched on Feb 12th, but they delivered only Cake and which is not Chocolate Cake. They haven't even informed through Email or even while dispatching even it's asked about Bouquet, but the delivery person said only Cake. It could have been informed at least through Email or some sort of notification while delivery in case if specific ordered item is unavailable. They just ignored. This is not customer oriented site, these guys are so careless Nothing was communicated, so irresponsible in providing service to customers.
I have called them on Feb 14th to check and Support team simply said since Roses are unavailable, hence not delivered.
I was so disappointed with their service... and I will never and ever recommend this site to anyone.

Thumbnail of user ajays63
1 review
1 helpful vote
May 7th, 2019

I was happy with the whole transaction of sending birthday present for my friend. This site is perfect for sending gifts abroad. Good selection with fair pricing and great customer service.

Tip for consumers:
sending gifts to india, uk, usa and other countries

Thumbnail of user ss842
1 review
0 helpful votes
August 17th, 2021

Charged me 6500 rs for cake to USA. They did not deliver the cake and did not inform sender. Cheats!

Tip for consumers:
Do not use this site

Products used:
Cake and flowers gift

Service
Value
Shipping
Returns
Quality
Thumbnail of user anilr10
2 reviews
6 helpful votes
June 14th, 2019

1800giftportal has one of the most beautiful collections of trendy rakhis and gifts. On this site I found exactly what I am searching to gratify my elder sister. Thanks to 1800giftportal to let me express my feelings and sentiments that I have for my darling sister.

Thumbnail of user sravs
1 review
0 helpful votes
August 6th, 2020

False promises to deliver on time which never happened. Charged extra to deliver on time which was never delivered. Very expensive site.

Tip for consumers:
stay away from them meaning stay away frustration

Products used:
rakhis

Service
Value
Shipping
Returns
Quality
Thumbnail of user rupeshd1
1 review
0 helpful votes
June 16th, 2019

Last year. I ordered for a return Rakhi gift for my sister. I was amazed with such fast delivered. Thanks team 1800giftportal for making my sister happy. I liked your website.

Thumbnail of user savib1
1 review
0 helpful votes
June 27th, 2019

1800 rakhigifts portal is a best prices as a compered to any other sites.it is one of the mostly a beautiful and treasured festival for brother and sisters... i like this

Thumbnail of user sreenip
1 review
0 helpful votes
July 11th, 2021
Verified purchase

I ordered 24 stem red roses and big ferrero box chocolates to Pensilvalnia instructed clearly on the order form to deliver items on 10th july early morning. 10th july is a Saturday, they charged me extra delivery charges too for both items. I ordered these things on july 4th july ie 6 days before the delivery date. After placing the order, i tracked that through the phone number mentioned in the order form and that was never answered and in the whatsup chat, they are sending rude and irritating messages, when we asked for details of delivery.Iam very particular about the date 10th july bse of my partners birthday, and thats why i paid extra delivery charges for that day. Surprisingly the chocolates was delivered on 9th evening at 5.19pm and that was not the committed date. Then on 10th duly the flowers was not delivered on early morning as committed. Then i got a message that, it will be delivered between 10 am and 1pm. But the delivery team put the flowers somewhere in the corner of the house without informing the recipient even if direct hand delivery was committed. On around 4pm recipient saw the item and when opened the received flowers is not red and without any gift messages mentioned by me in the order form. Actually speaking this 1800 gift portal spoiled my celebration and excitment of day. My one week effort end up in disaster. Very poor service and rude behaviour too. Never trust this company. So iam moving legally about this issues.

Tip for consumers:
This company is not customer friendly and handling customers very rudely. Not keeping their promises after collecting money from us

Products used:
Flowers and chocolates

Service
Value
Shipping
Returns
Quality
Thumbnail of user giftp
1 review
0 helpful votes
July 11th, 2019

I have tried this site for sending rakhi gifts to uk, and it delivers very fast with very less price.
Below link I have used:
https://www.1800giftportal.com/uk/gifts-for-occasions/rakhi.html

Thumbnail of user simplesanju
1 review
0 helpful votes
August 14th, 2023
Verified purchase

They didn't send what we had ordered. Only 50% item they sent to my recipient. The main purpose of parcel was only to send friendship bracelet but recipient didn't get bracelet. And even delivered to somewhere else lots of followup did to get that parcel.

Tip for consumers:
We did lot of followup but they were not bothering on parcel delivery matter..like where it gone..how to get it.. nothing.
Initially they respond on my chat later they stopped...

Products used:
Friendship gift

Service
Value
Shipping
Returns
Quality

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Thumbnail of user shvetak
Shveta K.

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3.4
21 reviews
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