• Bookmark

    3G Solutions

Corporate Values

Overview

3G Solutions has a consumer rating of 3.67 stars from 3 reviews indicating that most customers are generally satisfied with their purchases. 3G Solutions ranks 24th among Internet Service Provider sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
View ratings trends
See all photos
How would you rate 3G Solutions?
Top Positive Review

“Fantastic service! Highest recommendation. I will definitely use 3gsolutions again!”

Margaret S.
6/4/15

I used the MiFi hotspot rental for my recent 3-week trip to China. It worked REALLY well throughout Hunan Province. The package was waiting at my hotel when I arrived, and their pre-paid return envelope made the return very easy. I received a refund of my deposit the day after I returned home. Customer Service was very responsive while I was traveling. I'm returning to China this summer and will use this service again. The only problem I had was with their VPN, which didn't always work that well. Get a separate high-rated VPN service before you travel to China and you'll be totally set. HIGHEST RECOMMENDATION.

See positive reviews
Top Critical Review

“Never again”

Melissa C.
9/20/19

For starters, I rented a portable wifi for 4 days. However, it arrived one day late. Furthermore, I had a tour planned and was leaving at 7am and back at night... Hence, 2 days lost with no wifi. THEN, I package the wifi and powerbank in one silver box as told and have my hotel ship it back. 3g contacts me and tells me the powerbank is missing and I am charged for it, and of course no refund for the 2 days, not even the ONE day in which they were late. Absolutely horrible customer service. I would rather have zero wifi for 2 weeks than go through this company again.

See critical reviews

Reviews (3)

Rating

Timeframe

Other

margarets45
1 review
1 helpful vote
June 4th, 2015

I used the MiFi hotspot rental for my recent 3-week trip to China. It worked REALLY well throughout Hunan Province. The package was waiting at my hotel when I arrived, and their pre-paid return envelope made the return very easy. I received a refund of my deposit the day after I returned home. Customer Service was very responsive while I was traveling. I'm returning to China this summer and will use this service again. The only problem I had was with their VPN, which didn't always work that well. Get a separate high-rated VPN service before you travel to China and you'll be totally set. HIGHEST RECOMMENDATION.

melissac438
1 review
0 helpful votes
September 20th, 2019

For starters, I rented a portable wifi for 4 days. However, it arrived one day late. Furthermore, I had a tour planned and was leaving at 7am and back at night... Hence, 2 days lost with no wifi. THEN, I package the wifi and powerbank in one silver box as told and have my hotel ship it back. 3g contacts me and tells me the powerbank is missing and I am charged for it, and of course no refund for the 2 days, not even the ONE day in which they were late. Absolutely horrible customer service. I would rather have zero wifi for 2 weeks than go through this company again.

Tip for consumers:
Many other sites to choose from. Dont go 3gsolutions.

Products used:
Wifi and powerbank.

Service
Value
Shipping
Returns
Quality
gandalfh
1 review
2 helpful votes
June 19th, 2011

Used these guys to get a MIFI device for Beijing, China that allowed my android and IPhone to use the wifi so I could get on the internet all over Beijing and surrounding area (great wall for example) without paying AT&Ts ridiculous roaming fees of $20/MB. The mifi device was the size of a small cell phone, provided wifi for up to 5 devices and was a hit!

The reason I wrote the review is that they did exactly what they said they would, which is delivered the device to the hotel after we agreed on a price and a deposit (paid via paypal), and picked up the device from the hotel (and returned the deposit) after we completed our stay.

Throughout the entire process they were responsive via email and made sure we were taken care of!

The mifi device was very handy for getting around in Beijing because we could use google maps wherever we were to see where we were and plan out where we wanted to go next!

Q&A (2)

Can’t see your question? Ask to get answers from the 3G Solutions staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

Company Representative

ivanz
Ivan Z.

How do I know I can trust these reviews about 3G Solutions?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about 3G Solutions?