• 6ya

6ya

Overview

6ya has a rating of 3.51 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card, and phone number. 6ya ranks 6th among Home Appliances sites.

  • Quality
    432

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • I just had customer service and it was a great help

Critical highlights

No critical highlights yet

How would you rate 6ya?
Top Positive Review

“Great job by Brian”

Richard T.
8/3/22

Thought I had called UTUBE TV direct, loss my wallet and had to change cards for the monthly set up, Brian explained they were an independent tech provider and would delete all the info I gave. I thought that was the end of it but Brian stayed on the call, was very polite and walked me through the whole process. He went above and beyond with his assistance in helping me, we started talking sports after that it was a very good call! Thanks Brian

Top Critical Review

“Writers Who Suffered Strange and Unusual Deaths”

Zielinsk.Omoijuanfo g.
2/9/24

While many writers lead relatively ordinary lives, some have met their end in strange and unusual ways. Here are a few examples: 1. **Edgar Allan Poe (1809-1849):** - **Strange Death:** Edgar Allan Poe, known for his macabre and gothic tales, died under mysterious circumstances. He was found delirious on the streets of Baltimore, wearing someone else's clothes, and died shortly afterward. The exact cause of his death remains unknown, and various theories, including alcohol poisoning, rabies, and cooping (a form of election fraud that involved forcing people to vote multiple times), have been proposed. 2. **Anton Chekhov (1860-1904):** - **Strange Death:** Anton Chekhov, the renowned Russian playwright and short story writer, died of tuberculosis. What's unusual is that he passed away in a spa town in Badenweiler, Germany, after having requested champagne for his final moments. His last words reportedly were, "It's a long time since I drank champagne." 3. **Hans Christian Andersen (1805-1875):** - **Strange Death:** The Danish fairy tale writer Hans Christian Andersen died of liver cancer. What's peculiar is that, before his death, he believed his condition was improving. Andersen reportedly exclaimed, "Oh, it is melting, but the church bells are ringing for me now – I can hear the music of the angels! The pain will soon be over now." 4. **Isadora Duncan (1877-1927):** - **Strange Death:** While not a traditional writer, Isadora Duncan was a famous American dancer and choreographer. She met a tragic end when her scarf got entangled in the wheel of an open car she was riding in, leading to her strangulation. It's a bizarre and unexpected death for a creative artist. 5. **Tennessee Williams (1911-1983):** - **Strange Death:** The renowned American playwright Tennessee Williams, known for works like "A Streetcar Named Desire" and "The Glass Menagerie," died by accidentally choking on a plastic bottle cap. He had the habit of using the cap to ingest barbiturates, and the cap became lodged in his throat. These examples showcase the unpredictability of life and the unusual circumstances that some writers have faced in their final moments.

Reviews (701)

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Reviews that mention popular keywords

customer service (55)
Thumbnail of user rachaelm203
1 review
0 helpful votes
May 13th, 2022
Verified purchase

I was at ease felt respected I am glad I chose this company

Thumbnail of user richardt1899
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

Thought I had called UTUBE TV direct, loss my wallet and had to change cards for the monthly set up, Brian explained they were an independent tech provider and would delete all the info I gave. I thought that was the end of it but Brian stayed on the call, was very polite and walked me through the whole process. He went above and beyond with his assistance in helping me, we started talking sports after that it was a very good call! Thanks Brian

Quality
Thumbnail of user debray142
1 review
0 helpful votes
May 13th, 2022
Verified purchase

The gentleman Michael was very knowledgeable and a pleasure to speak wit.

Reason I chose this business:

Refered by website

Thumbnail of user glennap14
1 review
0 helpful votes
August 10th, 2022
Verified purchase

Extremely helpful and very patient! Andrew made my day! He helped me with a very simple process and made it easy!

Reason I chose this business:

It was the easiest way to solve my problem.

Reason I chose this product:

Because now days it is hard to be able to speak to a real person!

Quality
Thumbnail of user isaacg131
1 review
0 helpful votes
June 3rd, 2022
Verified purchase

Quick, professional, amazing customer service
Very satisfied with the process

Thumbnail of user diannew238
1 review
0 helpful votes
June 22nd, 2022
Verified purchase

Charlene my support tech was polite courteous kind understanding and above all patient. She did everything humanly possible to help get my free Roku channel movies to load up so 2 thumbs-up for her customer service skills Blessings and Favor to her because patience is very important when dealing with the public no matter what age or race Thank You!

Reason I chose this business:

I was trying to find support for my roku channel movies problem

Reason I chose this product:

Came with my TV

Quality
Thumbnail of user charlenes263
5 reviews
0 helpful votes
September 3rd, 2022
Verified purchase

Before I called, I was mad because I thought I paid a wrong thing. But when Adrian R. Got on the phone he assured me I was in the right place.he helped me in a matter of minutes. Great job.

Reason I chose this business:

I found it by accident

Reason I chose this product:

I pay 2bills at comenity bank

Quality
Thumbnail of user garyb1923
1 review
0 helpful votes
August 29th, 2022
Verified purchase

Not bad, but nit completed. I did not get any question answered. I only have one question for you to answer about Roku ForTheGreatcourse. — charge is $160.48. What is this Roku charge, please explain to me, please?

Reason I chose this business:

I was directed there

Reason I chose this product:

To watch TV
Please just answer my one simple question

Quality
Thumbnail of user garya872
1 review
0 helpful votes
September 7th, 2022
Verified purchase

Leah was very helpful to me she took her time guided me through all the steps that I needed to take and she had patience with me I am so pleased with her help thank you very much Leah

Reason I chose this business:

Well I was having problems getting logging into my Uber eats and I didn't know I was getting frustrated I needed to have somebody help me that's for sure

Quality
Thumbnail of user chelseys63
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

The Veterinarian that we spoke with, Dr. Maureen, was Completely Amazing and Helpful with our dog, Miss Chloe Mae. Thank you so very much! We will continue to use this service and make sure we update them with Miss Chloe Mae's progress. I can't believe that Dr. Maureen called me within 1 minute of me contacting 6ya! Completely and totally worth the time and money. We could ask questions we normally wouldn't be able to ask and get an answer to.

Thumbnail of user marshat99
1 review
0 helpful votes
May 14th, 2022
Verified purchase

The help I received was straightforward and clear.

Reason I chose this business:

I didn’t choose it I was forced in to using it.

Reason I chose this product:

I didn’t choose it I was forced in to using it.

Thumbnail of user alfredr110
1 review
0 helpful votes
June 8th, 2022
Verified purchase

She was very helpful and she was honest...

Thumbnail of user nancyv886
1 review
0 helpful votes
September 17th, 2022
Verified purchase

I made an error in contact. He was so kind to send me the link I needed to address the issue

Reason I chose this business:

Made an error

Quality
Thumbnail of user jamier537
2 reviews
0 helpful votes
July 4th, 2022
Verified purchase

When Valerie the vet called and explained my dog's symptoms to me and then listened to what we were treating her with it gave us a tremendous sense of peace of mind. She listened to our concerns and was very patient and knowledgeable as well as caring and understanding. I really feel like this was the best thing we have done for our dog. Valerie was the utmost professional.

Thumbnail of user samuell523
1 review
0 helpful votes
June 11th, 2022
Verified purchase

It was a great experience. He took his time to look up something for me. Very professional.

Thumbnail of user paulm3655
1 review
0 helpful votes
June 14th, 2022
Verified purchase

My pup has a cyst of some sort and I was given great information to treat him

Thumbnail of user lavernes53
1 review
0 helpful votes
August 12th, 2022
Verified purchase

I didn't want to order 6YA. I was trying to order.
The system disconnected me from 3 different service people. Please cancel the 6ya if it has already been done.

Reason I chose this product:

I have one and am gifting this one.

Quality
Thumbnail of user garym1948
1 review
0 helpful votes
July 17th, 2022
Verified purchase

After racking my brain and patience for 3 hours on Saturday afternoon ( 7/15/22), about Hulu blocking my account, I called
6YA. I was sent to Ron. He quickly responded and we tried everything he could think of with no success.
Then he remembered a site that tells you what going on with a particular APP.
Turns out Hulu was having massive equipment problems. They had been down for at least 24 hours and maybe more
Thanks to Ron I didn't have a huge meltdown. 5 STARS to you on everything.

Reason I chose this business:

A friend of mine who I go to for my technical problems recommended you.

Reason I chose this product:

Had the shows I like.

Quality
Thumbnail of user kassiel8
1 review
0 helpful votes
May 28th, 2022
Verified purchase

She was clear on how she explained things to me and I'm grateful she has calmed down

Thumbnail of user thomasg1866
1 review
0 helpful votes
September 17th, 2022
Verified purchase

I was overcharged by Uber for $20 I was in the uber app trying to figure out how to dispute it. This box pops up for 6ya I'm thinking it's still uber because I never left app next thing I know my account is debited another $50 So I immediately contact them to say I don't want this and need my money. Now they are saying I used the service so I'm out my money. Not trust worthy company

Tip for consumers:
Be very careful

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user gregc798
1 review
0 helpful votes
June 1st, 2022
Verified purchase

Andrew was very helpful! Explaining everything I now am signed back in

Thumbnail of user leondas2
1 review
0 helpful votes
June 20th, 2022
Verified purchase

Cesar was extremely helpful in getting me back into my emails! I would definitely use him again

Reason I chose this business:

I found them online

Reason I chose this product:

They said they could help with IT issues

Quality
Thumbnail of user sandraj382
2 reviews
0 helpful votes
July 5th, 2022
Verified purchase

The driver could not get the system to pick up my ride do I had to change and refo it again in order to get going I need you to refund my first ride and charge the second do not put two charges on my card
Thanks

Quality
Thumbnail of user hattyw
1 review
0 helpful votes
June 25th, 2022
Verified purchase

My wife and I spent 6 hours on the phone last night and I spent another 3 hrs. On line this morning trying to get. Rid of this 'life-lock applocatio. In the process we were told to down load 'anydesk' application. We were told that their salesman has made a mistake and refunded $647.00 instead of the $47 we were supposed to get and would we please go to Walmart and send them transfer of $600 to an address they would give us when we got there! There was a lot of drama about people losing there jobs. Their English was very garbled and it was a stressful process! Eventually they hijacked our computer and sent themselves $6000. Our bank didn't honor the requeqst (because of the website) thank you Jesus! We still couldn't get rid of the application. Tried on line with apple help but because of the delays in our conversations I finally gave up!

Reason I chose this business:

It promise a phone conversation. We got it fixed in about 30 min.!: thank you!

Quality
Thumbnail of user rhonicaf
1 review
0 helpful votes
July 8th, 2022
Verified purchase

I called for an Uber. Someone accepted was a minute away and disappeared. I was charged some money. In desperate need of assistance when I told Google I wanted t to speak to Uber. 6ya popped up. I was asked for my card information under the impression that I was being refunded my money. "Payment completed popped up" now I'm really crazy. Who is this and what did I just pay for. Adrian was so calm and kind. Give him a raise please.

Reason I chose this business:

I asked Google to speak to Uber and 6YA popped up.

Reason I chose this product:

I didn't know it was a product

Quality

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From the business

6YA is a service for delivering Instant Expert Help on anything from Websites, Apps to Home Repair, Education and even Pets. We leverage technology and human knowledge to virtually resolve any issue and provide relief in minutes.

Business History

6YA was launched in 2015, when our founder Yaniv Bensadon decided to reinvent the way we get help on the things we own. By providing Instant Expert help on practically anything, you no longer have to ask a friend or family member for help, or waste hours searching for answers to your problem online.

Company Representative

Thumbnail of user joelg349
Joel B.
Typically does not respond to reviews

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