AccountsReceivable has a rating of 2.68 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AccountsReceivable most frequently mention collection agency problems. AccountsReceivable ranks 200th among Business Services Other sites.
I have to admit I was a skeptic after reading all of the reviews but I understand this is a tough industry for sure but as a company, we have used multiple collection agencies but none of them have done a great job like Kaylee has. We have been working with Kaylee over the past 6 months and she delivers on great service, she keeps me updated, very professional and honest. Ask for Kaylee and you won't be disappointed.
I hired Accounts Receivable in November 2022. They did not collect anything. A few months later, they asked me to pay over $2000 legal fee to start enforcement. I asked them: "Your web site advertised as no Collection no Pay, why I have to pay"? I requested AR to cancel the contract. They refused and told me if I cancel the contract, I have to pay them 10% fee. Please stay away from this Collection agency. I consulted with several law firms, and they told me that their practice is illegal. This is a "Bate and Switch" illegal practice company. In steading doing their job to collect from debtor, they are trying collect from Creditor! Several other reviewers also said that.
I hired Accounts Receivable in November 2022. They did not collect anything. A few months later, they asked me to pay over $2000 legal fee to start enforcement. I asked them: "Your web site advertised as no Collection no Pay, why I have to pay"?
I requested AR to cancel the contract. They refused and told me if I cancel the contract, I have to pay them 10% fee. Please stay away from this Collection agency. I consulted with several law firms, and they told me that their practice is illegal. This is a "Bate and Switch" illegal practice company.
In steading doing their job to collect from debtor, they are trying collect from Creditor! Several other reviewers also said that.
Accounts Receivable are a nasty outfit that are better avoided if you have other options. They are unprofessional and very unpleasnt to deal with. Avoid!
I can't believe these people are still in business. They are deceitful and very hard people to deal with. They lack communication. I would not recommended these people to anyone. They are scams.
Tip for consumers:
I would never recommend for anyone to use this site.
I have to admit I was a skeptic after reading all of the reviews but I understand this is a tough industry for sure but as a company, we have used multiple collection agencies but none of them have done a great job like Kaylee has. We have been working with Kaylee over the past 6 months and she delivers on great service, she keeps me updated, very professional and honest. Ask for Kaylee and you won't be disappointed.
They act as if they are legal counsel and that they have a legal claim against you - when you ask them to contact your attorney, they hang up.
They also represent companies that operate illegally and unethically.
Accounts Receivable has been a pleasure working with. My rep Kaylee is very professional & knowledgeable. They helped me recover 88k from another business who had previously owed me for almost a year! Saved my company during this pandemic... Can't thank them enough! I will recommend to all my friends & family
They are very nice and convincing in their "we will keep you updated" every 30 days- however- I look and there is nothing being done. When I signed up they said even though my business was small that they could help me, but nothing is done and it has been 3 months. One of my accounts with them they actually closed without my knowledge after collecting nothing and another one simply says that the patient refuses to pay. I got the same response and that is why I sent the person to them. SAVE YOURSELF SOME TIME AND DO NOT USE THEM!
They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails etc. even though they are supposed to follow up after 30 days, Never happened!
Stick away from this company and James Evans in particular.
The Google title says; No Recovery No Charge - this is absolutely not the case so be careful. I paid this agency $1350. 00 to collect $6000. 00 a year ago April. Not one time in a year did anyone ever call me; I called them every month, never received a return call+. I have absolutely no proof that they even tried to collect the money owed to me. Finally after threatening on chat to write this email, an assistant name Ashley called to say the customer moved out of state. Honestly they owe me $1350. 00, I asked for the refund and got "as you can guess" no response.
There was a judgement against me. Javier Cohen of Accounts Receivable was handling the case. He made a promise to me that if I made a payment for the judgement against me, the funds would NOT be released to the plaintiff untill she notified the court that the debt was paid in full, and that I would get documentaion from the court to that effect. In reality, AccountsReceivable.com paid her the money and my debt is still on the court records as NOT paid. Do NOT make any payments to them. You will still owe the money.
NEVER NEVER NEVER do business with this company! My experience tells me that the "No Recovery No Pay" statement on their website is a FRAUD. Their account manager, Chris, contacted me to sell their full collection service. He reiterated their No Recovery No Pay policy and affirm they could collect the money for me by litigation offered by their legal team. He persuaded me to pay $100 upfront key saying this should be the only fee I need to pay before my money is collected. However, when it is time for litigation, he told me that litigation is outside their collection service, and requested me to pay an extra $1500 for attorney fee and court fee. He said that if I don't pay this amount, he would let the case die. I disputed with him about this new charge. But all of a sudden, he changed from a nice professional person to a rascal figure.
I am sharing my terrible experience here. Don't sign up business with this company! Their business is not to collect money from the debtors. Instead, they will trap you in to pay the upfront fee. Then they will force you to pay more and more hiding fees. Don't let them take advantage of you. Otherwise, you will lose more.
Misrepresentation of fee owed. Bill your company anyway if nothing collected. Do not trust this company.
Wow, I should have checked this company out before using them to collect money due our company. The sell was they collect the money and charge the activities of collection to that company. That way you get what you agree to.
Well apparently legal fees charged during the collection process are charged to my company. As it turns out their fees resulted in a 50% charge to all funds collected. That's the highest fee out there. Lesson learned! Never use accountsrecievable com. Literally, a $1000/month collection results in a $500.00/month payment and that after the moeny collected is held for 45 days.
This company deserves the F that Better Business Bureau has given them. Caveat Emptor!
If you are thinking about using this company, you might want to do a little more research.
I did not feel comfortable dealing with the agent. He was too aggressive to get the deal done but not once he mentioned how much is going to cost me. Once I experienced that, I felt they hide something from me so, I did not go through with the deal. I spent over 23 years of my working life deal with inmates males and females in the State of Hawaii and the State of Nevada in the correctional environment. I have created six sense of not feeling comfortable when talking to people about certain issues. And this one fits the bill. The bottom line is, if they're not willing to express their fees, I don't trust them. And this one never did.
I contacted this organization about a year ago to see if a collections agency would be a good choice for me. After thinking it over I decided not to go through with this because I live in a small town. This agency has been calling and sending me emails weekly ever since. I have even threatened to take legal action if they don't stop harassing me and the harassment continues. They are awful people who use excuses such as 'That wasn't me you were talking to' even though I have the call log on my phone showing the same name and number or 'I'm new here' when you repeat over and over to stop calling. I will be contacting my lawyer shortly to see if there is anything legally I can do but for now I'm going to make sure the world knows this organization is unprofessional, incredibly annoying, over the top awful people. DO NOT CALL THEM!
Our company does accounts receivable factoring for trucking companies. We have a good collection team of our own. But when our team can't get to a collection result we call in Jacob Mora at Accounts Receivable. We have confidence that if anyone can recover our loss its the Accounts Receivable team.
Collections is a difficult business. But if you need truly committed professional help to get it done, call this company.
Michael C Worthy
Owner, President and CEO
W W Payment Systems Inc.
Be careful with this fraudulent company DO NOT USE THEM THEY WILL KEEP YOUR MONEY IF YOU ARE OUT OF STATE. We sued them and they got our case kicked out.
GO ELSE WHERE! ACCOUNTRECEIVABAL IS FRAUDULENT!
After receiving a collection notice from Accounts Receivable, for a hospital visit I called the hospital to ask what this was for. The answer was "for a hospital bill that had been overlooked." For 2 years? After discussion I agreed to pay it off, to the hospital in monthly payments. I am approximately ahead of schedule by 150.00, but I still get calls or a collection notice from AR. Saying they are watching the account. I owe 25.00. Duh... why do they have this anyway and why are the communicating with me
Hi everyone, this story goes back to 2013.
In 2013, we were owed $380k by a company. We engaged with Accountsreceivable to help collect from the company. Accountsreceivable told us to give them $2.5k to initiate litigation against them. We did, and they filed the lawsuit. We asked them for updates and they were always very hesitant to give out case information or updated information.
Thankfully, I am now a lawyer and looked up the public records of the case that was filed. It showed that the court paid out the money to Accountsreceivable ($150k) a year ago, but accountsreceivable NEVER updated us on the status or paid us, the client, the money. I am now initiating litigation against them for fraud, breach of contract, and punitive damages.
We submitted an account that was just over 90 days. They collected it and charged us 50%? I need to review the fees again. I thought it went 30 then 40 then 50%. If it's 50% at just over 90 days then this really isn't worth it to us. We'd be better off trying longer to collect it ourselves then if that doesn't work, turn it over to them. I mean, what's the difference if they're going to take 50% anyway?
They say they will keep you updated on accounts that you submit, but they haven't for us. I have to go into our account, check the notes and see what the status is. Then I have to call if I have questions or to check the status of an account in collection. I expected a more automated process or a better means of updates.
I checked on one the other day and the status was, "closed - paid in full". I thought, what? Did we miss posting a check from our customer or something and they're saying it's already been paid? I about freaked out. So, I had to call and I was told A/R was paid directly and that they would be sending a check. A few weeks later I received the check for 50%. I could not find anything in the notes nor anywhere else on my client page on this particular account that any of this had transpired. I would have expected a much better reporting of details for the fees they charge.
I had to turn a client in for my business due to non payment after I had been trying to collect two unpaid invoices for over 5 months. I finally a a last ditch effort Googled a collection company and came up with Accounts Receivable. Mekhael contacted me and asked me for proof. The rest was history. They collected the balance in full and saved me a ton of time. I won't wait so long next time and will gladly just turn these accounts over. As a business owner I don't have time to deal in collections so this was a huge time saver for me!
After dealing with numerous other collections agencies, I decided to give Accounts Receivable a try. I was very pleased to have Kaylee as my Agent. She was very tentative and helpful. This is definitely not an easy job, but Kaylee got the job done. I would highly recommend to ask for Kaylee when you call!
This company is by far the worst company I have ever worked with.
To make a very long, drawn out, frustrating process, short...
I started with one rep and was constantly talking to different people when trying to get things sorted or asking for information/help.
One of the reps was actually very rude.
I was never responded to in a timely fashion when asking questions
When I finally had enough and waited the 60 days to pull my files, I was Ghosted by my rep and the CEO. I made my complaints known and the reasons for them, and was basically told it was my own fault instead of being apologized to. Like how they asked on of my accounts to pay in american dollars rather than the Canadian dollar she was billed in. And invoicing me a higher percentage fee than was negotiated.
At the end, I tried to pull my final account after waiting the 60 days, and I was lied to, and told there had been a payment made so the account was still active, even though there was no payment made and I had the proof. I still was not given an apology, instead I was called berating because I demanded a response and an explanation and my accounts closed.
DO NOT USE THIS JOKE OF A COMPANY
It was a pleasure working with accounts receivable. The company helped us resolve an issue professionally.
As a Collection Agency, we exceed the highest standards in our professionally trained staff, data security, and provide our clients with the latest technology and excellence in customer service and communications, ensuring consumers are treated with re...