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    American Kennel Club (AKC)

2018 CUSTOMER CHOICE AWARD

American Kennel Club (AKC)

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78 reviews

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2.9 / 5
Corporate Values

Overview

American Kennel Club (AKC) has a consumer rating of 3.35 stars from 78 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with American Kennel Club (AKC) most frequently mention kennel club. American Kennel Club (AKC) ranks 4th among Dog Breeding sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
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What reviewers want you to know

Positive highlights

Critical highlights

  • Orestes Rios took my deposit and was dishonest about when he was breeding his dogs and when I would receive my puppy.
  • We paid 500.00 to do a DNA investigation on a breeder who put the wrong sire on a litter.
How would you rate American Kennel Club (AKC)?
Top Positive Review

“The truth about AKC”

Shannon M.
12/5/19

Thank you for shedding a little light on the AKC. They slander, defame breeders who question them and have illegal practices which go untouched

See positive reviews
Top Critical Review

“Poor customer service”

Corinn H.
11/2/21

I ordered pet candles from their store in August, now November and after 5 contact attempts still no candles or refund. I was on hold for over 45 minutes on the phone and gave up, so sent yet another email. Very unprofessional and am out over $80 :(

See critical reviews

Reviews (78)

Rating

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Reviews that mention popular keywords

american kennel club (5) dogs (12) breeder (20)
corinnh1
1 review
0 helpful votes
November 2nd, 2021

I ordered pet candles from their store in August, now November and after 5 contact attempts still no candles or refund. I was on hold for over 45 minutes on the phone and gave up, so sent yet another email. Very unprofessional and am out over $80 :(

Products used:
Never received the product.

Service
Shipping
mikew1767
1 review
0 helpful votes
December 22nd, 2021

Sent my dogs registration info in September 2021. They needed some info from the breeder. No problem. Sent it off. It's now December. I have no papers. They did, however, send me an email wanting me to buy their products, and listed my dogs registration name wrong and refuse to change it. Funny, they had no problem cashing my check the moment they received it 3 months ago. I'll stick with showing my dogs in other venues from now on.

Service
Value
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Returns
Quality
lesleez2
1 review
1 helpful vote
December 21st, 2020

I was told when I purchased my akc certified dog that I received 30 days of insurance and a free wellness checkup for my dog. I called them to find out where I should take him and than did so. $149 later and zero reimbursement I feel extremely cheated. Not to mention I paid akc for some sort of crap. Take your dog where you want. ( If he/she even needs it). Basically they told us he was healthy. Which we already knew.

dianec596
1 review
11 helpful votes
July 1st, 2020

Besten Boxers sells sick dogs do not buy a puppy from this man it's costed me $2500 in the first year since I've had this dog from day one he's been sick he offered to pay no medical bills-Horrible businessman, My puppy has a heart murmur and a liver condition, claims he health tests

meganw266
1 review
2 helpful votes
January 9th, 2021

I have been trying to register my puppy through the AKC and their customer service has been terrible! I have tried to call in regards to their application and they have been extremely unhelpful. Also, I sent an email explaining my PIN doesn't work and they reply by telling me where my PIN is located! I am very disappointed in their customer service!

Tip for consumers:
They are awful to work with!! No help!

Service
Value
Quality
suzyt16
1 review
1 helpful vote
December 11th, 2021

AKC doesn't guarantee or check the dog breeders, you might get scammed if you don't ask the right questions about the breeder. I got scammed by one of their listings and they did nothing to stop it. I wish they have reviews for their breeders. Being an AKC member doesn't mean anything. Make sure you ask the breeders to show the health record of the puppy and parents before the deposit and you shouldn't be paying cash or Zelle.

Service
Value
Quality
shannonm330
1 review
5 helpful votes
December 5th, 2019

Thank you for shedding a little light on the AKC. They slander, defame breeders who question them and have illegal practices which go untouched

samada6
1 review
0 helpful votes
September 27th, 2021

They basically stole my full registration from me that i purchased with my dog and want to subject me to limited registration because theyre jealous and dont really want to. See me with the dog i have

Service
Value
Shipping
Returns
Quality
alyssan21
1 review
11 helpful votes
November 6th, 2019

I love this site and the AKC in general they are amazing. You can find breeders, products, research breeds, etc.

atleej1
1 review
2 helpful votes
April 12th, 2021

AKC is about the money. Worst customer service there ever was when you can get a rep at all. Then they try to tell you to cancel online order and do a mail in. I understand how CKC and other registeries have got their business.

Tip for consumers:
Use another registery

Products used:
Registery

Service
Value
Quality
christianb42
3 reviews
3 helpful votes
May 11th, 2015

I volunteered for their summer internship program, it was the best time I ever had. Enjoyed being a dog walker.

kylel150
1 review
24 helpful votes
January 8th, 2020

Orestes Rios took my deposit and was dishonest about when he was breeding his dogs and when I would receive my puppy. I was told it would be at the end of January they would be born but now they aren't even breeding her until the end of this month. When I found this out I asked for a refund so I could find a puppy sooner, he was very rude and said he would refund me when he got another deposit. I called AKC to complain and they informed me they can not do anything about the way he handles business. I find this quite ridiculous. Will not be searching on here any longer. Save your money and find a breeder yourself.

davidm434
5 reviews
17 helpful votes
April 21st, 2016

There are many great aspects to the AKC. You can create an account. If you have registered dog you can add the dog via the registration number. If your into conformation showing you have all the info you need at your fingertips. Also if your looking for breeders of merit or just reputable puppies there is a good database for that as well.

Tip for consumers:
Start an account if you have registered AKC dog!

Quality
stevec947
1 review
4 helpful votes
December 20th, 2019

They let fraudulent breeders register puppies that they can't confirm. Daniel Robinson New Russia ny... now I can never register my beloved Duke! What a scam
Buyer beware!

judyc62
14 reviews
83 helpful votes
November 24th, 2016

I am a breeder, I have been registering my litters with American Kennel Club since 1990. I have never had the issue of extended wait times that some of the other reviews mentioned. Nor have I ever had anyone be rude to me. I have had them switch me between several people getting me to the correct department.

PROS: For me it is the fact that I know I can guarantee the bloodline of my pets because the dogs are now DNA tested. As a buyer you will never have to worry that you were sold a puppy that was not a product of the sire stated on his papers.

CONS: The only real complaint I can think of is the cost, you have to register the litter PLUS each individual each puppy in the litter... then the new owner has to pay an additional fee to have the puppy registered in their name. To me that seems a lot like "double-dipping".
I am glad I raise Chihuahuas (2 to 4 babies per litter). I can't imagine the financial burden of having to register a litter of 14 Great Dane puppies.

sallies24
1 review
1 helpful vote
December 24th, 2020

A group of AKC members wanted to create their own special clique in the AKC and conceived the idea of breeding large dogs with slimmer more "elegant" hips, the creating Hip Dysplasia. I found this on the Internet some years ago when the Internet was young. You have been breeding deformed dogs for a long number of decades now. So my review of the AKC is that you are selfish toads in a small slimy pond who don't care about dogs but only what blue ribbons and CH designation can do for your egos. And lets not forget about greed.

I am now watching my third dog suffer from Hip Dysplasia (thank you AKC) and I wish that every single one of you would burn in hell forever (I guess I should exempt that one person willing to tell the truth on the Internet). The lack of Christian charity especially at Christmas I am feeling is my own failing. But the suffering of MILLIONS of dogs is ALL ON YOU.

margarets124
7 reviews
7 helpful votes
November 26th, 2017

There are many great aspects to the AKC. You can create an account. If you have registered dog you can add the dog via the registration number. If your into conformation showing you have..

mikep816
1 review
11 helpful votes
April 18th, 2020

They attempt to pilfer every dime they can from you. My dog was over 2 years old and they sent a letter stating the sire's DNA didn't match my dog. They wanted me to pay $50 for a DNA test to confirm my registration.

christiant54
1 review
31 helpful votes
June 25th, 2019

This is the worst company I have called multiple time to inform them I never received my puppies registration papers in the mail. They took 300 dollars from me and can't give me what I paid for. Also they lied to me and told me they would express ship it in 30 days do to the inconvenience still it has never showed up. So since It seem like they can't follow through I will follow through on trying to sue this company!

josephg346
2 reviews
17 helpful votes
August 18th, 2019

I absolutely HATE these guys! I would NEVER trust their word in regards to ANY matter. All these breed standards are ridiculous and completely arbitrary. I swear these guys just make things up as they go. If you're purchasing a dog, and they're "AKC certified". Take this with a grain of salt, because it means absolutely NOTHING! This is their way of making money, not assuring you that you have a healthy dog. This place supports puppy mills! This place is a scam! You're playing a game by their rules. I hope this place becomes nonexistent one day! Please don't support these people and spread awareness of their corruption! 0 stars!

cindyh68
2 reviews
4 helpful votes
June 19th, 2016

AKC is great... we always register our pups with AKC, would not register them any where else. Thank you AKC!

jessis7
1 review
18 helpful votes
June 4th, 2019

DO NOT buy a puppy from Creek Weimaraners, Mountain Boxers, Sunset Cavaliers, River Westies or Stone Rottweilers! This breeder out of Ogden, UT is running a puppy mill and raising them in terrible living conditions. He advertises that the puppies AKC registered and are raised in a family friendly environment with daily interaction. Not true! The dogs live in a concrete compound out in the middle of nowhere. We went to pick our puppy up and it was unhealthy and had mange! He smelled terrible of urine and feces! When I asked the breeder questions concerning the puppies condition he became very defensive and disrespectful. We were not allowed to see the parents or the rest of the litter! Terrible excuse for a breeder, buyer beware!

lelandl16
5 reviews
5 helpful votes
August 29th, 2015

Bought a retriever from here recently. Everything is fine)

peters829
1 review
1 helpful vote
October 24th, 2019

They try to get you to buy more than you need or want. It shouldn't cost you more than $30 to register your dog.

jewelsc
1 review
18 helpful votes
February 14th, 2019

The AKC database contains the records of each litter registered with the AKC. This information is entered by the breeder and contains information about the parents, date of birth, number of puppies, AKC litter #, color, breed, sex etc. If the AKC had the skill or the motivation to analyze this data they could easily identify 'bad' breeders or breeders not following AKC standards. Instead they allow backyard breeders and puppy mills to use the AKC name to market their puppies. In exchange for this agreement breeders contractually force puppy buyers to register with the AKC. An incestuous relationship which does not protect the animal or the consumer. This dinosaur needs to fall into the tar pits.

Q&A (10)

Answer:

Scam-https://petscams.com/puppy-scammer-list/demainpoodles-com/

By Alyssa N.
Answer:

I believe this place is a scam. They answer emails right away until you ask for an AKC Registration number for the pup. Also they request payment via walmart or western union so you can't do a chargeback if they are fraud.

By a p.
Answer:

I believe this place is a scam. They answer emails right away until you ask for an AKC Registration number for the pup. Also they request payment via walmart or western union so you can't do a chargeback if they are fraud.

By a p.
Answer:

I am inquiring about the same business. And I was wondering if you ever found out any information regarding their legitimacy

By Steven S.

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