A4C has a rating of 1.32 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about A4C most frequently mention customer service problems. A4C ranks 22nd among Tablets sites.
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My husband had ordered us masks during the pandemic. He made a slight typo resulting in items being shipped to the wrong address. After figuring that out we contacted a4c and they corrected the mistake and reshipped the item at no additional cost and with no hassle. Seriously one of the best customer experiences I have ever had. Thank you a4c!
Bought Dr Dre Beats and paid almost $200. Within 4 months they snapped in half when my 19 yr old son was simply taking them off his head. They were not dropped, mishandled or anything. Notified AC online and within minutes they responded that my purchase was over 90 days. Can't help you. Really? Broken in 4 months and that's the response I get?
Bought Dr Dre Beats and paid almost $200. Within 4 months they snapped in half when my 19 yr old son was simply taking them off his head. They were not dropped, mishandled or anything. Notified AC online and within minutes they responded that my purchase was over 90 days. Can't help you. Really? Broken in 4 months and that's the response I get?
Products used:
Only used 4 months and they broke. Beats
I ordered a Polaroid insta share from them and only used it a few times and now it's not working. I've messaged them and haven't gotten any responses back so I guess I'm screwed. They don't care at all about crap they sell.
Products used:
Electronics
I purchased a robot vacuum through the Walmart website. It doesn't tell you who the seller is. I found out after it was delivered. The vacuum didn't work. They say there is a 90 day warranty. Their warranty is a refund. It was supposed to be certified refurbished. It looked and smelled brand new. It made so much noise and would just stop and give an error code. I called them and they informed me that they don't fix anything. They just sell stuff. THERE IS NO WARRANTY! BUYER BEWARE!
Saw an ad on ebay for NEW Nest thermostat. Was really open box if you read further on. MISSREPRESENTED item. Opened box to use when my new air-conditioner was installed after 2 months of sitting unopened card said REFURBISHED with a card in it. Called company spoke to Quay said SORRY past 30 days even though the card says 90 days.Just BULL period stay away.
My husband had ordered us masks during the pandemic. He made a slight typo resulting in items being shipped to the wrong address. After figuring that out we contacted a4c and they corrected the mistake and reshipped the item at no additional cost and with no hassle. Seriously one of the best customer experiences I have ever had. Thank you a4c!
I bought a ps4 and the shipping was horrible! Broken all to hell! My 400$ is only worth two pieces of foam top and bottom for protection. If I Could post pictures if Would. I stayed away from purchasing online just for this reason. Go somewhere else who appreciates and protects your hard earned money. My time is priceless to, now I got to spend it to deal with their incompetence. I sent them pictures and they have the audacity to ask if it was still functional enough to keep! WTH! I wish the pic were downloadable, it shows open damage by the plug inlet Oh let me plug it in and check"zzzzzzzzzzaaaaaaaaappppppppp". If that's the kind of response you get you might as well try to plug it in and get a lawsuit going. Haha crazy people. NO I don't recommend them. Guess I'll find out how their return department f**** things up because apparently shipping and customer services are lacking. Wish me luck...
Products used:
None
DO NOT BUY GROM A4C. I purchased the XBOOM speaker and it arrived defective. It doesn't turn on, it doesn't charge, it doesn't work! I sent 3 emails to no replies. A4C has NO customer service, they shouldn't be in business. I'm fighting to get a refund. I give them 0 stars DO NOT BUY FROM THIS MERCHANT
Tip for consumers:
DO NOT RECOMMEND A4C, DON’T BUY FROM THIS UNRELIABLE COMPANY. NO CUSTOMER SERVICE
Products used:
NONE, the speaker never worked, so it was never used.
I bought a pair of BT earbuds. But, one side doesn't work. I emailed them and asked them to refund it.
They said I can return the product with the attached shipping label.
But, there is no shipping label in the mail.
Since then, they've not responded to my email.
Purchased a Samsung Gear S2 classic from them online. The battery life was awful, so they said to return the watch and they would send a refund. It's been almost 2 years and I never got my money back, nor do i have the watch since I returned it. Will never purchase from them again.
I ordered an iPad, paid for 2 day shipping, they lead me to believe it was in stock, sent a shipping number and tracking number, and charged my credit c, but it wasn& amp;#039; t in stock and they never notified me until I called them six days later. Was on hold a long time, wanted to speak with a manager, was sent to voice mail, and have not called me back. They are still advertising the iPads for sale!
I need to return my samsung tablet I JUST received as it wont turn on or show that it's charging. Ive called 3 times and have been on hold for over 20 minutes each time after the automated answering service has told me it was only going to be 3-8 minutes. I have also sent an email with no response. Getting irritated at lack of customer service, and I need this tablet for my work. Please advise.
Tip for consumers:
TERRIBLE! Not worth the headaches
This company is a joke. I ordered a Samsung tablet for my son off of Amazon, all4cellular was the seller. I received my at&t tablet on time, went on att.com/deviceunlock to unlock the tablet and the imei was dirty. The device was still under contract. Meaning it wasn't paid off.
Charged my credit card and lead me to believe items were ready to ship. Only after I inquired 10 days later I was told the item was out of stock and I could request a refund. Give me a break. I have to request a refund for something they never intended to ship in the first place.
Horrible all around. They will try to rip you off in some way, shape, or form.
Wish I would have read all of the negative reviews before I had to deal with the awful service!
Waste of time & money.
I purchased two refurbished iPads from A4C. The first refurbished iPad had an inferior digitizer screen, which began to crack almost immediately, despite the iPad rarely being moved, and never being dropped or even being taken out of the house.
The second iPad I purchased from A4C couldn't even make it past the iPad set-up menu. The digitizer screen again was clearly inferior, and malfunctioned immediately, not even allowing me to enter my Apple ID. The home button wouldn't respond unless pressed four or five times in succession. In sum, I owned the iPad for all of about 10 minutes before having to email A4C that I would be returning it.
A4C responded to my email, asking if I would accept a replacement iPad instead. Needless to say, I declined. Instead, I purchased another iPad from a more reliable retailer, and gladly spent more for it. As I told the rep, one refurbished iPad "lemon" from A4C could've simply been an honest mistake. But not two out of two. My advice? Don't risk it.
Terrible website poor customer service I ordered deal of the day on Black Friday (10" Noria Tablet) wanted to use Amazon Payments but website would not allow, paid with credit card unbelievably they shut down at 3 pm on Fridays including Black Friday! There is absolutely no customer support over weekend. I called first thing Monday morning when I finally got thru asked to switch payment over to Amazon Payments was told that wasn't possible because the item had already shipped I didn't receive the product for 10 days. I was told if the product became available at a cheaper price I could purchase and return the other product so it would then be on Amazon Payments. I am now told today that they can't do it stay away from this company
Didn't honor price, gave a fake tracking number and then after 1 week cancelled the order. I think they're a scam and would advise everyone to stay away.
I ordered three refurbished 10W iPad chargers. All three arrived defective.
Per an email from All4Cellular asking me to post a review on my recent purchase, I reported the defective merchandise. The review was removed from my account. I posted similar reviews three more times. Each time the reviews were removed from my account and never posted.
I asked them via their contact form why my reviews were deleted. No response.
This is the first, last and only order I will ever place with All4Cellular.
Thus far my worst online shopping experience. They shipped me the wrong item (I took a look at other reviews, they do that fairly often). After that it has taken me weeks of them saying they will send me postage to send back the item they wrongly shipped me so they could then send me the item I actually ordered. Now they say they want ME to pay for the postage to return the item that they wrongly shipped. Like a fool I did but I am still waiting for my item to arrive. Fingers crossed. On the up side their customer service people were relatively nice.
Please accept our sincerest apologies for this inconvenience J F!
Our excellence is making our wrongs right. We hope the right product got to you in the end and you we're completely satisfied with your purchase. Please email support@All4Cellular.com for a 10% off coupon on your next order to make up for the shipping payment.
The All4Cellular Team
I placed an order-******* on 14th Dec and haven't received any shipping information yet. Dropped an email at *******@all4cellular.com but no response. Called their customer care service and after waiting for 13 mins, when I asked the customer care person politely regarding my order shipment, she told me that she is pulling the details and disconnected the same. Can't believe they can't call back when the contact details are given in the order placed. Bottom line, don't go with this company
We apologize Pratap that your experience with us wasn't a good one. We hope that you received your product and that it was satisfactory. Unfortunately we don't have an option to call back customers. Phone numbers don't register in our system and even with all the contact information that is given with the purchase, its not always the same phone number or person that made the purchase calling to resolve the issue.
We would love for you to return to us as a customer. Feel free to shoot us an email to Support@All4Cellular.com to receive a 10% off coupon code to use on your next order.
The All4Cellular Team
The first order was shipped to wrong address. They reshipped priority next day... took 6 days to get to me. In all it took 2-1/2 weeks to get the batteries. I paid for 2 new batteries but both were used. One was completely dead. The used batteries were overcharged by them. This is a temp trick that will sometimes allow a battery to one again take a charge but it is short lived. The customer support is a bunch of idiots that will rather lie than tell the truth, if you can get them to even answer you questions. They would always sidestep the main issue. I am a retired Electrical engineer and can tell the batteries were used and bad.
The overvoltage trick is extremely unethical. I used to work as an automations engineer and designed assembly machinery for Motorola cellular division in Schaumburg & Libertyville IL and the Motorola battery plant in Lawrenceville GA.
YOU CANNOT TRUST THIS COMPANY
Tip for consumers:
I would give them a zero if I could and slap the crap out of them if I ever met them face to face. The battery terminals show prior usage.
All4cellular misrepresents shipping times, and charges your credit card as much as up to a week before they will ship your item. Do not pay for expedited shipping, it is a waste of money. I would never ever ever order from all4cellular again, whether through ebay or through their website. Their customer service is rude, arrogant, and does not conduct business in an ethical manner. Buyers Beware, and if you decide to make a risky purchase anyway, make sure you pay with a credit card, do not use debit cards... ever!
It takes them a full day and a half to fill any order - so be prepared. If you're in no hurry, the product itself is acceptable. 3-5 day standard shipping will be 5-7 days, next day air will be two days. Actual next day service is fundamentally impossible with these guys. Even if they promise you over the phone they will personally rush it out - watching the time it actually shipped - one and a half days after I called - tells you all you need to know.
Hey Alan,
When you place an order with us, it takes about 1-2 days for your order to process whether you purchased next day shipping or ground. Standard shipping (depending where your located) takes between 2-7 days with our carrier therefore this might explain when your package got to you. We hope you were satisfied with your product and continue to use us for all your cellular needs.
The All4Cellular Team
Terrible company. I would stay away at all cost. Ordered a bluetooth speaker called the company asked about shipping. I was going to expedite the shipping but was told it would be at my house it 2-5 days. Two weeks later they have yet to ship the item. No customer service to speak of had to go to my bank to get my money back.
A4C.com offers Free Shipping on its wide selection of Electronics, Cellphone accessories, including, Tablets, Bluetooth headsets, Cellphone Cases & Chargers at everyday low prices!
Hey there Mihir,
We sorry that your order got cancelled! Sometimes too many people order the same product at once and we don't have enough in stock, so to avoid waiting a long period of time for your product, we go ahead and cancel your order and give you back your money. Also, when you make a purchase we give you an automatic tracking number. It takes between 1-2 business days for the order to be processed in our system. Once the order is processed and shipped your tracking number will only then begin working.
That might explain why you felt the way you did and we would like to prove just how real we are by giving you a 10% off coupon code on your next order with us. Just email us at Support@All4Cellular.com
The All4Cellular Team