Alpha

After two weeks, I left several messages requesting an update on my order. Finally received an email that they will not supplied what I had paid for, and will arrange a refund in near future. After several unanswered phone calls and emails later, I received another email saying my order is now on its way, after I had arranged alternative supply. It is now 4 weeks, and I have received the order nor the refund, and still no reply to my calls and emails.

Order light mounts on the 22nd of March, today is the 5th of April, still have not received shipping notification and cannot get a reply email after many attempts

The lamp purchased is made of superlative quality, it's robust and shiny. The service and delivery was flawless, I received tha lamp wothin 2 days. I love the lamp and is now the core of my apartment. Thank you.

The lights were delivered well and truly on time and the communication was strong right through. Products work well and are as described. Good job!

Placed an order and paid in full four weeks ago. Of the six items, I have only received one with no tracking number provided, explanation or follow up email as to when I can expect delivery. Still waiting.

Product never even sent, called and emailed to no response on the matter do not recommend

Prompt and friendly acknowledgement of order and prompt dispatch. Product received exactly as ordered. Highly recommended.

Good lights, good price, fast delivery!
Excellent packaging!

I ordered 2x light fittings and the most expensive one did not arrive, called the call number on the website and all they have done is ask for my phone number 3 times, still waiting for a call back, very unprofessional

PHONED YESTERDAY< NO RETURN CALL VERY POOR CUSTOMER SERVICE

Alpha Lighting has provided me with a number of light fixtures. The end product was precisely what we had hoped for. The pricing is extremely reasonable, and the service is excellent. I was extremely pleased with the purchasing procedure and the speed with which it was completed. I'll definitely return to your website for more lighting.

Unfortunately a very poor experience. Purchased two lights off the website and after 10 days still hadn't received an email or any notification saying when the light would be dispatched/delivered. Contacted on three occasions and then was told the product isn't available. Thankfully refund was processed straight away,

Got them earlier than expected, which was very pleasing

Great personal and thoughtful assistance. Excellent service and no delivery charge! Thank you

Friendly efficient helpful

My order was no correct and yet I can not get to discuss/resolve this with Alpha. They have not responded to emails or phone calls.

Transaction was fine.
However I did contact sales for an exchange as I purchased tge wrong size and I have had no reply

A great company to deal with have recommended to my sister inlaw for her renovation.

Rang to rectify the item bought as they are not functional - I was told they would call back the next day still not heard from them

Alpha Lighting were great communicators and went beyond to help me with my purchase

fabulous customer service

Delivery of the goods were done nicely. However your sales representative call me about the additional delivery fee after the order when the web site said free delivery at the time of the order.

Took a little longer to arrive than I expected. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
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Very satisfiend

No problems, easy to order, easy to ask questions with speedy reply. Would recommend as excellent!