American Generators

We had a generator installed by American Generator Sales and Service in 2019. It did not work properly from the beginning and we called for service 3 times and were charged at least $265 each time. Finally they told us that we needed a gas service upgrade for which we had already paid them $800 at the time of installation. They said it would be an ADDITIONAL $2500. We called our gas service provider and had the upgrade done for $300. When we asked for a refund for the $800 we had already paid, we got no response. After more than a year we filed a complaint with the BBB and finally got a response and a refund but we also got a nasty response from the owner of the business. Our generator STILL does not work properly and we will have to hire another company to repair it. This company will lie to you, overcharge you, and the owner will insult you when you complain. DON'T do business with American Generator Sales and Service. They are not one of the local businesses that take pride in a job well done. Take your business elsewhere.