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AmourFactory has a rating of 1.81 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AmourFactory most frequently mention fake profiles problems. AmourFactory ranks 190th among Chat sites.
This company does not typically respond to reviews
At AmourFactory there is an easy registration process and lots of profiles of interesting people, you can always find someone to communicate with. It's safe here because profiles are accurately verified. I spend my free time here very interesting and fun. Already have made regular interlocutors.
Oh you get a million flirts from super hot women who never want to chat off the site. They send you messages that cost you 50 credits to open. It's a complete farse. Please guys don't waste money doing this. It's $20 for 49 credits and you burn through it in 5 messages. If you want to meet a foreign woman go on bumble at least that site is legit. The woman I chatted apparently never sleeps she is online 24/7. This is someone's job not a woman looking for love.
Oh you get a million flirts from super hot women who never want to chat off the site. They send you messages that cost you 50 credits to open. It's a complete farse. Please guys don't waste money doing this. It's $20 for 49 credits and you burn through it in 5 messages. If you want to meet a foreign woman go on bumble at least that site is legit. The woman I chatted apparently never sleeps she is online 24/7. This is someone's job not a woman looking for love.
Tip for consumers:
This site is fake.
Products used:
$40 bucks in a 15 minute span! We were chatting fine then she started sending emails with photo’s attached for 50 credits to open even after I said please don’t send me this stuff . These are different people chatting causing it to appear that the person never sleeps .
The ladies are genuine, but the rest borders on a scam, at the very least the site lacks integrity. After trying out the majority of these phony dating sites, I started meeting girls on Jst4HookUp
I got my account removed from AmourFactory. You spend a minimum of $600 to $800 there just to get to the stage of requesting contact details. BE WARNED - all you get is an email, and often the lady tries to drive you back to conversing on AmourFactory website.
I really want to warn you guys off this scam, I hope my review saves you time, money and mental health. AmourFactory site is a disaster for your wallet and heart! Stay away from it, it's the biggest scam with totally fake profiles and paid "models" who get commissions for chatting with us.
Fake profiles of beautiful women that will never met men in person. Obtaining personal contact information means the relationship is over! The many excuses range from: my phones camera is broken, my computer is broken, yet they can some how communicate on the site. Ask for a current photo? Ask to meet face to face? Ask if the lady will leave the site with you? Lol! Total Scam!
Dear Tom,
We’re really sorry to hear about the occurred situation. Nevertheless, every person leaves review about their experience at will and everyone decides for themselves whether they are willing to share their opinion regarding our service. However, we, as a platform, have no influence on the feedback submitted by our clients.
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
At this point, we kindly ask you to contact us via support@amourfactory.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
Kind Regards,
AmourFactory Customer Support.
The hack in 2 paragraphs...
Overall, you can expect that almost every woman on this did a deal, where they get free breast job (at least) in return for having a professional shoot, and allowing it to be published. Ill spare you the details, but I've proven that these profiles are nothing more than a scheme to get you paying for contact. And I've proven the contact is not with the woman you see.
However, as a source of great photos of attractive women (if that's all you want... very sift porn), here is the hack.
Your profile should bare no relationship to your identity. Use a new email address. Literally, you can be 140cm, 75yo smoker, with no photo, and you will receive as many responses as if you were... you.
Search around the site. You will receive emails and messages. If you receive an email, wink for free, and you will likely receive a message from the profile. Messages, if you wink for free, will allow you to see hidden photos. Not a cent to spend!
Profiles will disappear from your messages. If you want to retain a profile, simply hit the saved star. You'll find them stored in People.
You'll notice no writer ever notices anything in your profile. Their aim is solely to get you to watch videos or write. Spending $$.
If you want to meet Russian girls, it's best to go on line in normal sites...
Trust me. You will not meet those girls on this site.
Dear Entwined,
Thank you for writing such a detailed review of our website!
It is a pity that you did not receive the service that you expected.
Please, be kindly informed that the profiles of the members referred by the regional partners are carefully verified including their identity as well as a video verification.
Also, please note that regional partners may as well help the members with the photos they put to their profiles offering them the services of a photographer
The members may actively use the services and have no limitations concerning the members they contact.
In addition, we would like to say that we have a special meeting option on the website which could be used for real meetings with the members. If you wish to know more about this feature please let us know via support@amourfactory.com
We are waiting for your reply!
Best regards,
Amourfactory Customer Support
Set up to clean out your wallet faster than a hurricane, support are useless, most of the profiles are fakes and all they want is lots of money. At every opportunity they will find a sob story, needing help with this and that and please buy me a gift I can monetize it,,,,,once you are drained they evaporate. But the purchases continued after I left the site,,,, about $120,000 went, so interpol got involved with that lady going to jail but all the cash mysteriiously disappeared. Save yourself the hassle and costs and stay away
This site is nothing more than 1-900 line but even worse. If these ladies tell you that the mob is coming to get them. They need medical procedures to save their wife for something that their family needs. They need to escape the area but only if you send the money right now, but they have to stay there until after the combat is over. Watch out for people asking you to send them virtual gifts. Those things suck up your credit but these girls can cash them in for real money. It's like paying a prostitute, but not getting to have any time with them. This site really epitomizes what the world thinks of Ukrainian women. Prostitutes and mail order brides. What a disappointment.
Tip for consumers:
Avoid this site like the plague. If you like, setting yourself on fire and rolling around in gun powder in gasoline stick around. Would you rather sell off your manhood and take a salt water bath? Maybe stick around. This site is nothing more than a money pit for porn line porn operators.
Products used:
No matter what you tell this company, they don’t give you anything but a few credits, which is only a couple cents versus what you spend.
So if you're looking for a very nice woman, or women, to talk to then this site is perfect for you! But if you are looking to find a woman to talk, then meet, and possibly marry... this site along with alot of the other sites are very sketchy! Just be wary... and pay attention man! On this site you will notice that most of the women you talk to are on a schedule and they have to keep to that schedule to the minute. The woman I'm talking to logs off twice a day... once for work and the second time so she can sleep, which is normal for every person in the world right?! One day I logged on cuz I needed someone to talk to cuz one of my close friends just died, and me and this woman talked about everything so it felt normal to want to tell her, but I happened to log on about 3 mins before she logged off to go to sleep. I told her that I needed to tell her something and that I basically needed her support, her reply wad "ok but please hurry cuz I have to sleep soon!" So I told her about my friend and she replied with her normal sincerity and mentioned how she wished she could be by my side to console me. Then I went on to tell her how important this friend was to me and how I was there when his younger brother died as well... and zero response because it was one minute after the time she goes to sleep... so she logged off right in the middle of the conversation... and I am starting to believe it's because she works for the site. But then there is also the fact that she sends me a ton of beautiful pictures of herself... but all are professionally done! Which I don't mind cuz she is honestly gorgeous! But then one day I asked her to send me a picture of herself... just a selfie of how she looked at that very second... and she said "sorry but I can't, the site regulates and reviews the females pictures and they won't let the women on here send a picture like that". But for the men, you have the option to send a previously taken picture from your gallery... or to take a selfie right then and there and send it. So it makes you wonder why the females aren't allowed this same convenience because they have to plan out a photo shoot and have the pictures taken professionally which is strange. If the woman is real about meeting up for a date and possibly marriage... then the guy is eventually going to see what she looks like in the morning so why can't we get a quick preview of what we are getting ourselves into?!?! I'm just sayin! But all this about pictures... one thing you might want to do, which I did today, is download one of the reverse image search apps just so you can double check you know! Cuz after I write this, someone will probably respond and say something like "we do everything possible to verify that these women are real and who they say they are!" But when I ran the reverse image search on the girl I'm talking to, 3 of her main pictures in her profile popped up on other websites, and according to the dates of when the other profiles were made, they were created before the profile on Amour Factory. So if they did everything possible to make sure that these women's identities were correct, why didn't they know that these other profiles, with totally different names and in different languages, existed? Hhhmmmm strange!
So basically... if you need someone to talk to and have extra money to burn... this site is for you. But if you're looking for love, you can also use this site, just be careful and do your research! And if you're wondering why I gave this site 3 stars instead of just one star, even though I am a hopeless romantic who was looking for love, I met someone who I think is an amazing person and I couldn't let myself do the one star and disrespect them like that!
One thing you can try. Especially right now while the Ukraine is at war with Russia is ask the girl to log back on at a certain time cuz you have something important to ask he and it has to be right at that moment, after you notice the schedule that they have to keep, make sure the time is somewhere in the middle of their schedule... and watch the horrible excuse that they will give you... cuz one thing about these women is that they are the worst at coming up with a lie on the spot! My girl... she told me that we were soulmates and that she loved me like she's never loved another man and that I was so important and special to her and I was the only one in the world for her... I told her I was sick and I may be dying... and then she tried to basically up sell me and get me to spend more credits because... and I quote... you are hard to understand when you message me this way (the same way I have been messaging her for 5 months!) And then without saying it directly... she told me that it was time for her to find another man with money! So guys... basically... be careful... these girls are just online prostitutes and they will do anything and say everything to make that money!
And just to add one more thing: after this review was posted, the day Amour Factory responded, the 2 females that I was conversing with all of a sudden changed when they logged on and logged off for 2 days then right back to their normal schedule. It's almost like their "boss" came to them and told them they needed to log on and off at different hours for a couple of days cuz some of their "clients" are noticing. Seriously, these 2 females (and now I sure do hope that they're even female) both logged on at (Ukraine time) noon and midnight and logged off at 6am and 6pm to the minute for the 5 months I was talking to them, then as soon as something was mentioned about the hours they're online, their hours change for a couple of days! Hmmmm, something is fishy! So my opinion still stands that it's fake! The only reason why I'm still on is to use up all the credits that I paid for!
Dear Jin,
Thank you for taking the time to leave feedback about our website.
First and foremost, please kindly note that our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.
As you have also mentioned the war, due to the Russian invasion of Ukraine, a lot of our members have no choice but to stay home and distract themselves from the surrounding situation. Most of them might experience insomnia and communicate with their friends a huge amount of time. For more details, please contact your penfriend directly.
When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore our users sometimes hire professional photographers to have the best pictures on their profiles.
From our side, we try to make sure that all the validated members are interested in communicating with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
However, kindly note that it is always up to both of you on how to build your further communication.
If you need any assistance or further clarifications, feel free to reach us via support@amourfactory.com.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
I like to think of myself as a semi intelligent gent. So after messaging a few times with a lady whose looks seemed kinda normal...asked for her EMAIL address, she sidestepped this request. Now tried another lady and the same. These are not real women looking for real relationships, probably some old fat ladies earning money, posing as a pretty lady and making men use ## for credits and they get paid on how many credits we buy! DON"T GO THERE YOU WILL NEVER GET A REAL CONTACT EMAIL!
Dear Bubba,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@amourfactory.com? We’ll work with you to help you on the matter you reported as quickly as possible.
Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
Also, please be advised that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
Please feel free to reach out to our support@amourfactory.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
AmourFactory Support Team
I wrote to eight different women, spent a thousand dollars and they never can meet. I was even asking to visit them. Nobody ever wants to contact by email or other ways. Its always a excuse. Selfish women or they have them trained very well. Stay away if you can. The women are very Beautiful. Sorry it's a scam. Please tell me a story about how honest you are customer service.Its B.S.
Dear Mike,
Hello and thanks for finding time to submit your review.
Please kindly note, that our platform isn't a dating website.
Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website
Best regards,
AmourFactory Customer Support
Hi, I was asking for someone's contacts as it was both of us wanting this, nothing happened so I asked again and they said I took my money back through my bank, I told them it was not true and my partner is going to be worried as days have gone by a week later I cannot even go on the app, and ive done verification they asked for weeks have gone by with out being able to tell my girl what is happening, this is reprehensible and should not be aloud to do this to someone trying to find love
Tip for consumers:
Look out when you find someone and want to leave,especially if your popular
Products used:
Armour factory
Dear Peter,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@amourfactory.com? We’ll work with you to help you on the matter you reported as quickly as possible.
Please feel free to reach out to our support@amourfactory.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
AmourFactory Support Team
These are just real fake profiles, and the company just puts on profiles of girls, and the companies staff just communicate with you as if they were the girls, these scammers also own a few more websites with the names Funchat, Slavicdates, Violetdates, Talkliv, and you'll be shocked! They have even more scammed websites! Hopefully the USA federal government will catch them soon! My friends please stay away from this scam!
The "ladies " are way to persistent to be real. You cant even tell if you are chatting with the women in the picture. You have to spend around $800 usd on one lady before you are allowed to ask for her personal information. This is supposed to be for the benefit of the ladies. Sounds like a big benefit for the site. Pictures are so touched up when you do get an untouched one, it's hard to tell who it is. Total scam in my eyes.
Dear Mark,
Thank you for the feedback.
I completely understand that those rules make you feel frustrated from first sight. I consider it would be appropriate to establish a little parallel between our website and real life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the member during your walks, café talks and some films at the cinema.
We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the ladies from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye.
When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures on their profiles.
Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.
From our end, we do not tolerate such violations as scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.
If you've found somebody not trustworthy enough, you are welcome to specify the ID of the member and explain what made you think the person is not the one she/he pretends to be. We will immediately review this case via support@amourfactory.com
Sincerely,
AmourFactory Customer Support
My old phone got flooded in water is it possible to be relocated on this app I was here before if you want my email I can put it on here as soon as possible thank you
Dear Daniel,
Thank you for rating our website and sharing your experience!
Every feedback is greatly appreciated and taken into consideration in order to make our platform for communication a better place.
Feel free to reach us via support@amourfactory.com if any assistance is needed.
Best Regards,
Support Team AmourFactory
Stay far away. You'll find the same women on multiple sites, on Instagram, on Facebook, all lies. It's a fight to get account deleted.
Tip for consumers:
If you doubt it’s scam go onto amourfactory amourfeel, see for yourself with the free credits
Dear Brian,
Thank you for sharing your feedback about the website.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
However, please remember that we cannot force or prohibit having accounts on other services to our members.
Nevertheless, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@amourfactory.com and we will review the case.
Furthermore, we as a company strive to comply with the laws, thus we may collect data for other requirements, such as your data removal request. Additionally, we would like to emphasize that our platform is committed to compliance and never collects data for unlawful purposes. Another feature that highlights our position among other platforms is that we constantly scan our system algorithms and networks for security measures and liability, also we are using Cloudflare systems which guarantee data transfer security, so you can be sure about the safety of your data. Moreover, we should be sure that the person who requested the data deletion is the account owner.
Best Regards,
Support Team AmourFactory
PLEASE READ! After being on the site for more than 2 years I simply asked my fiance to take a simple picture to confirm she was real. I had no proof whatsoever. I have spent over $10,000 on this site. She would not give me the proof I asked for and got upset that I even asked for it. I had talked to another girl on the site that said yes some girls receive "personal assistance" for chatting on the site. Several times I found her logged in when she said she was not there. I contacted the customer support and they told me maybe somebody else logged in under her name. She logged in from home or on the phone. That was suspicious. When I set a gift that she could monetize for Valentine's Day this year, I again ask customer support about how much she would actually receive of it. After arguing with customer support without getting a straight answer for at least 30 minutes, I finally got told good news they are not allowed to tell you how much they get from the gift you send. So I sent $600 for Valentine's Day gifts. Look at the exchange rate between their currency in the Ukraine and our currency in the US. That's a lot of money. But I just assumed she only got half of what I sent. The company got the other $300. I also found her recently on another site. Same name just spelled differently. Some of the photos we're from this site. But she lived in a different city. Both companies swear they do ID background checks on each girl. So how can she live in two different cities at the same time. The other site is hitlovenow.com
I do not recommend it either because of this. 2 years of my life wasted. Don't go through what I have gone through. PLEASE!
Tip for consumers:
I would not recommend using this site. I have since changed my mind. Many of the girls receive personal assistance which means money to chat. It is a chat platform not a dating platform. PLEASE DO NOT PUT YOURSELF THROUGH WHAT I HAVE!!
Products used:
Chat
Dear Daniel,
Thank you for the feedback.
Be advised that our website is a standalone platform that was created for online communication. As you pay internationally, the bank may notify you about suspicious transactions which you need to confirm. We do not have any connection with ' escort service'.
Kindly be informed that we cannot guarantee and do not promise members any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people.
All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. Some people chose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, and some people want to establish international acquaintances to share their traditions and experience, for instance.
We recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match.
Please reach us via support@amourfactory.com so we could have a look at your issue. We are there for you 24/7.
Sincerely,
Support Team Amourfactory
First of all the women are mostly beautiful. But don't be fooled. These are glam shots making them look much better than they actually do. And they will bombard you once you sign up. Their approach is banal and amusing. Once you begin to talk with them the truth of the site begins to unfold. You will NEVER get the truth about how the site really works from any of them. Their mission appears to be to manipulate you into constantly opening emails, photos, and videos - each costing an enormous sum and you will find your credit balance draining rapidly. Do the women get paid by the number of credits they get you to spend? Good luck finding an answer to that. They will never tell you. Never. So while they talk about "honesty in a relationship" you will never get it. If you ask to communicate with them outside the website, they will never do it. It's like someone has threatened them that if they step out of line they will be in trouble. And know that there are censors monitoring your communication. I hate being manipulated. I hate being lied to. I hate being played. That's all this website is.
Dear Kent,
We are grateful that you took the time to leave us a review.
There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
Let me explain the purpose of our website. AmourFactory is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people.
Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.
Please reach us via support@AmourFactory.com in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team AmourFactory
This app is full of pictures of models you pay to chat to a picture.
This app is totally fake. I can't believe they are allowed to run this scam.
Don't bother. Or take a look for yourself, real dating sites don't have100% women that look like models.
I'm not attracted to there look or fake lame story's.
Dear Dylan,
Thank you for leaving feedback!
Please, kindly note that we check validated members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid.
Also, the validated members do not receive any monetary incentives for communication with other users. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@amourfactory.com and we will check the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
Amour Factory is an automated robotic Ai system that bombards you with fake messages to get you to waste your purchased credits answering random questions that the computer throws at you. Do not spend your money making these crooks rich!
Tip for consumers:
Just don't use Amour Factory!!!
Dear User,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a negative experience with our platform.
We take all customer complaints seriously, and we would like to address the concerns you raised about the authenticity of our messaging system. At Amour Factory, we are committed to providing a safe and secure environment for our users to connect and communicate. All messages on our platform are generated by real users and not by automated robotic AI systems.
If you have encountered any messages that you believe to be fake or inappropriate, we would appreciate it if you could bring this to the attention of our customer support team. We will thoroughly investigate the matter and take appropriate action to ensure a safe and enjoyable experience for all users on our platform.
We understand that you may have felt frustrated with the use of your purchased credits, and we are sorry for any disappointment you may have experienced. Our billing practices are transparent, and we strive to provide our users with the best possible experience.
Thank you again for your feedback, and please do not hesitate to reach out to our customer support team via support@amourfactory.com with any further questions or concerns.
Kind Regards,
AmourFactory Customer Support
I created a profile and a day later was in a conversation with someone. I purchased coins on the site to continue conversation then suddenly after the purchase my account was blocked before I could ever use the coins I purchased.
Dear Phil,
Thank you for sharing your feedback about the website.
We are sorry to hear that your account has been blocked, but we do not block users without reasonable motivation. In case you consider that you have not breached the rules of our website you can also let us know about this by contacting us at support@amourfactory.com. We will review your case and revert to you with our decision on the deactivation. This is just to reaffirm that we don’t like the cases where we have to block our users, so we would appreciate if you revert to us with your feedback on this matter. We can reconsider your case or at least - we may provide you with a motivated response and clarify the situation.
We appreciate all your feedback. We also hope that the provided information and our assistance, in this case, may change your opinion on our website.
Best Regards,
Support Team AmourFactory
I had goonies guy as my profile pic. And had the hottest 20 year old chicks hit on me and ask me if I would live them. Lol. I'm 60, advanced degree and have no problem getting a woman. I just wanted to see how shady this place was. Not an unattractive woman on the site. They all look like models. I asked a few of them I was messaging to write my name on a piece of paper and hold it up to her face so I knew it was her. She kept asking me if I wanted to see her naked and I said no, I want to see that pic first with my name on it. She never gave it, none of them did. I swear this is a prostitution ring where the "dates" actually do all they can to keep you talking and spending money. Do a solid favor to yourself and stay away from here! If my profile pics got my inbox full of hot women who want me to love them, they have me confused for a sucker. Save your money, this place is a clear scam
You can say what you want Amour Factory, but clearly you cant have that many "models" who swarm on anyone the second they are online, no matter what you put in your profile, the swarm is the same and it is clearly a sweat-shop type arrangement with the sole purpose of getting suckers to continue talking to the girls who they think really have interest in them, which they wont. Why don't you show you are legit (you vetted them, why cant the token buyers vet them?) All it would take is if the one they are talking too, can have proof it is them they are talking too, buy sending a pic of their name or something next to their face? That would make sense and prove you aren't a scam site, because you are and wont do this simple step because you have only so many "Stock photos" of the models to share and it's further proof that the ladies they think they are talking too aren't the actual ones they are talking too. This would make it more legitimate. They talk perfect English, and when I asked them to do this step, suddenly they seem to not understand my request. I offered to put their name on a piece of paper, take a picture of it, to show it's me, but they sure cant reciprocate which clearly screams SCAM. Do you understand this? Or do you suddenly not understand English either? It is a legitimate and simple request to prove you are who you say you are, and will prove you aren't just out for members money. Lets see if you step up and recommend this step to the sweat-shop "employees" that they should do this step. I bet you wont because it will expose the scam you are running. Shame on you
Dear Kevin,
Thank you for taking the time to leave feedback.
First of all, I would like to point out that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas. That’s why we have carefully crafted a lengthy and strict process of verification, which allows us to stop any ill-intended people from even creating a profile on our website.
We are a platform for communication and most of the members are more interested in having conversations/chats with people without paying attention to your appearance and how you look like. They send you messages to set up an initial contact and see how it goes.
Please note we can not force to person to send a photo/video to someone as it is their free will to do so and we should respect that.
We have a possibility to arrange meetings with members face to face so we know there are no fake profiles there.
Our validated members' profiles are verified twice.
Firstly, our Regional Partner gathers and verifies the personal background information, ID, and other documents of the user as well as uploads a verification video where the user gives his/her consent to use our Website.
The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new user’s profile.
In order to verify the user’s identity, we ask the following:
A valid passport/national ID document;
A verification video where the user, holding the ID in their hands, declares the current date and confirms that he/she wants to use the service.
Double verification helps us to make sure that all users registered on the Website of their own free will.
If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website. We do not tolerate it and we are against it.
However, if you feel like you’ve encountered any suspicious activity while using our service or inappropriate questions from members as you mentioned above, we would be more than happy to assist you in such a case.
Please kindly contact us via support@amourfactory.com and we will be glad to clarify any situations with you!
Best regards,
AmourFactory Customer Support
99% of the "ladies" are either bots or offshore employees. It's their job to chat with you and to make you spend credits. Neither of them wants to meet for real. There are sites like
J4-Date.com
Where personal meetings are 100% guaranteed. This is the only site I can honestly say is you know what you pay for and it's worth all the money. I had 5 dates via their service. The 5th date was the luckiest – now I have the best girlfriend in the world, my soon-to-be wife!
Anyway don't fall victim to Amourfactory con! Personal meetings are not possible at all there. You never know what and how much you pay for and it's not worth any money. I had no dates via their service.
Dear Douglas,
Thank you for taking the time to leave feedback about our website.
First and foremost, please be informed that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
We also have the option of a real Meeting, but the decision on whether to use it is always up to both of you.
From our side, provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.
We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@amourfactory.com and we will check the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
Absolutely fake total rubbish. The profile are fake. The whole thing is a setup. Girls in Ukraine in the middle a war
Hello Ben,
We’re so sorry to hear about your unfortunate experience.
Kindly note that we do not tolerate scam on our platform and always make sure there are no fake accounts on our website.
In order to register, every member takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid.
If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no false profile on the platform.
Due to the Russian invasion of Ukraine, a lot of our members have no choice but to stay home and distract themselves from the surrounding situation. Most of them might experience insomnia and communicate with their friends a huge amount of time.
It is the best way to distract yourself from stress and also share your thoughts and opinion with penfriends.
Feel free to contact us via support@amourfactory.com if you have more questions for us.
Kindest Regards,
AmourFactory Customer Support
Oh my God! This website keeps sending me men and boy profiles even though I report each to customer support. This website is abusive and shoving their gay agenda down my throat. These are not inadvertent men that are accidentally sent to me, but are flaming gays "Curious about men" type 20-year-old boys dressed like a flamer with a pose like a girl, as well a middle-aged gay men trying to score. Amour Factory continues to send me these gay profiles despite my objections and refuses to do anything about it. They should advertise that they are a gay dating website and promote their gay agenda. I am angry and insulted. They do not care. They say that they will get back to the customer within 72 hours with a reply, and will never follow up on any of the numerous complaints. They continue sending me profiles of gay men and gay teenage boys. I recommend avoiding the website, and you will never get a response from customer service. There are a lot of bait profiles trying to get you to spend money chatting. Save your money by avoiding this website.
Tip for consumers:
Many bait profiles to get you chatting. Be careful.
Dear Fil,
Thank you for taking the time to share your concerns and feedback with us!
Please be informed that AmourFactory is an international online communication platform where our member’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. There are many members of both genders with different preferences and reasons to communicate with other people and you surely can find people you like.
Our platform has been designed primarily for secure and convenient online communication with people across the globe and it is not a dating website. Every member is free to contact other users of the platform and we cannot prohibit them from writing to you, however, you can easily block or ignore members you do not wish to communicate with.
Unfortunately, we do not have all the information regarding your experience on our website and we are not sure what you actually mean by saying that we are sending you profiles. There can be various reasons why you may see the profiles of male users on the website and it could happen that you might accidentally set search filters only for male profiles on the main search page, however, this can be easily edited.
You can use the Search option at the top of the list of the members, registered with us. By clicking on the “Filters” button, you can sort members by location, gender and age to find members who match your specific preferences. Thus, you can easily find profiles of many interesting ladies from different locations and initiate a conversation with them if that is what you prefer.
Please note that we always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions. Some inquiries may take time to look into, however, we always get back to a customer with a proper response.
At this point, we kindly ask you to contact us via Support@AmourFactory.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
We hope to hear from you soon.
Kind regards,
AmourFactory Customer Support
I want to tell you that at AmourFactory there are users who do not respond to invitations. I wrote to one man three times and it was all in vain. Then I found out that he did not respond. Reported to the technical service, he was blocked.
Dear Silvia,
Thank you for sharing your feedback about the website!
We are always at your service!
Best Regards,
AmourFactory Customer Support
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Dear Jason,
Thank you for bringing this to our attention, and we're sorry to hear that you had a negative experience with AmourFactory. We understand the importance of providing a safe and reliable platform for our users, and we would like to assure you that we do not engage in any fraudulent or deceitful practices.
At AmourFactory, we are committed to ensuring that our platform is safe, reliable, and transparent. We do not employ any individuals to pose as other users on our platform, and we encourage our users to report any suspicious activity to our customer support team.
We appreciate your feedback and would like to assist you in resolving any issues you may have. Please feel free to contact us at support@amourfactory.com so we can investigate this matter further.
Thank you for choosing AmourFactory as your communication platform.
Best Regards,
AmourFactory Customer Support.