Apartments.com

Poorly managed apartment complex. Takes over a week for simple maintenance requests to be addressed. Pornographic graffiti at children's bus stop. Pool has been closed for months which tenants still have to pay for. Rotting garbage all over the parking lots from closed dumpster lids that maintenance staff do not reopen after dumpsters are emptied. Rent is high and is going up. Can't wait to leave!

Starting with the hand picked reviews, that's a terrible practice, users cannot post reviews that supposedly go against their policies, so all of the ratings in this app/website cannot be trusted.

Additionally this website and app suffer from horrible performance issues, and there are times when half the apartments do not load, OR perhaps is that the high fees they charge are scaring off good apartment landlords.

Stick with Google Maps for your next apartment.

I list my house rental on Apartments.com. I find it works very easy and tenants can do their secure application right on the website for a nomination $29 fee. Many companies charge $100 or more for this. I think the negative reviews they get are people unhappy with their apartments which have no bearing on Apartments.com.

First timer. I submitted my apartment and it said pending approval. Fair enough. Waited a week and still nothing so I called. They said I have to submit the deed to the property with my name on it or utility bill of the apartment itself with my name. First of all I'm owner financing and won't get the deed for 5 years….secondly I'm not putting utilities in my name, it's the new tenants responsibility. Your verification process is garbage. So now I'm out of luck after waiting a week. Complete waist of my time and hours creating the listing and pictures etc…

I used this site to search for my first luxury apartment. First whomever gave this site a bad review its straight up false. Not only is the site helpful its on point with what you ask for. You go see the apartment yourself so if you dislike you move to the next listing. Bottom line i found a bomb apartment for the price i wanted. The best part is the place i picked was a suggestion from the site! I wouldn't have found it on my own. Use the site 5 stars hands down! Im not a paid person i am a real person and my review is the realist!

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Apparently there is a limit to using this website. I have been constantly looking for apartments because I am tired of living in a weekly hotel. All I have done is researched apartments and tried to reach out to people to try to get an application or rent the house. I got blocked for using a website too much when I only used it for less than an hour? I am confused and will not use this website as a resource ever again then. I have never heard of a website where you can use it too much or too little. It is just odd and weird to me.

This site is FULL of fake listings! Both by unscrupulous "listing managers" with their, "Sorry, that apartment is rented, but what are you looking for, I have others available,"and random scammers who will HAPPILY accept your full name, email address, AND phone number!

Forget about Apartments.com paying ANY attention to your reports of fraudulent listings, they are the PlentyOfFish of apartment searches!

Zillow is slowly headed toward the same cliff. Be careful!

Apartments.com will reject an honest review to protect the landlord, the property and their website and it's all a part of organized crime. If you have a terrible situation with a slum lord that over charged you for an apartment that is still listed online for less you should be able to expose that. Apartments.com keeps rejecting my review for Ormsby Lofts and there are multiple reviews stating the same thing I have except mine says the landlord charged me $50 more than the listed price and that they went up on my rent without notice in December around Christmas and that you can not opt out of trash removal even if you take your trash to the dumpster. The apartment review website will not allow me to tell the truth and there is another apartment complex called Heritage Green Apartments where in 2021, they said the rent was $965 but when we signed the lease, we were told it was $1000 a month. Fine but why for years does Apartments.com.and the slum Lord not listed the accurate price?

I have never been more frustrated with a service. First of all when my apartment complex switched over to apartments.com they charged three times for the same month, when I called them they told me "the money can only go one way" and they weren't able to offer me a refund. Now with morons like that running the company you are forced to link your checking account to them unless you want to pay an extra 2.75% for using a credit or debit card. Terrible bunch of crooks.

Apartments.com advertised a fake rental property. I applied for an apartment, i paid the 46 dollars application fee and never heard back from anyone, after speaking with a apartments.com representative i was told that i should call the cops and report the issue not taking any responsibility for the fact that they advertised a fake apartment.I AM WARNING EVERYONE, STAY AWAY FROM APARTMENTS.COM

The landlord has her two dogs tried to take my grandma's wheelchair and her shower chair. My grandma didn't have enough space in her room to put the wheelchair and the shower chair. She recently was hospitalized, so she often needed to go to doctor appointments. This landlord harassed most Asian tenants. She wanted all Asian tenants out of this apartment, so that she can rent it out for higher rent!

Systems has too many glitches and they are allowing landlords and property owners to advertise their properties on their website without checking to see if landlords or property owners have property up to building codes that require working hot and cold water proper plumbing fixtures and working heater systems with proper ventilation system that is up to code in California, I recently moved into a unit and a-pond my family and I moving in we had all utilities transferred over to the new unit and the gas company came out to light the wall heater and discovered that the heating system had not been installed properly and they also detected a gas leak so they were unable to turn on the pilot and during this time it was winter cold rainy and very windy weather we were without any proper heating system for 6 months and by law units with out proper heating system and no running hot and cold water are not to be advertised as available for human occupancy's and because of my concerns and my complaint to the landlord about the wall heater system not working properly I have now been harassed and retaliated against very unprofessional people.

I was asked to make my profile and pay $35 per applicant so I can apply for apartments online. I spend 70 as it was two applicants. I had 30 days to submit my applications out before another 35 would be required. I sent out multiple applications and did not hear back from anyone. I understand that the money was spend for credit and back ground check but I should be able to have it refunded if after months of using their site I have ZERO outcome!

If cigarette smoke bothers you, Marina Breeze DOOLITTLE DRIVE is not the place for you. No smoking signs are posted in the premises but they allow residents to smoke indoors. This is a gated community but lately June /23 2 cars were vandalized,tires slashed. We were victims of vandalism in March /22. I believe in my guts it's inside job. Only one parking. I had been waiting forever expecting there's a waiting list but nothing. You were made to believe there is.

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Cozy was so much better. The interface is not intuitive coupled with server issues makes this site unreliable and untrustworthy.

Let me first start by saying a big thank you to finally having & living at a property with amazing staff at the front office. Maintenance and property staff are always happy and go above and beyond to get the job done. A huge Thank you! I have zero complaints. I enjoy all the amenities at Block 24 and hoping the basketball court will be open soon. I want to give a big "WOW" to Judy. She has made my move-in really smooth and answered all my community questions. I look forward to staying here for a while.

Mostly great solution for managing rentals. Fairly easy to set up and automate monthly bills, but one flaw that definitely needs to be addressed.
At the end of a lease, if returning all or some of the tenant's security deposit, there is no way to send money back to the tenant through the system, nor is there a way to record the return of the security deposit outside the system. This leaves the system either showing that you collected more money than you have (which will show additional earnings come tax season), or if you add a credit to track the offline refund, it shows the tenant has a positive balance when in fact it should be a $0 balance. Support does not have a solution at time of this review.

I have lived at Cardiff Charles Apartments for 5 years. Living in this community has been a positive experience. The staff from the Property Manager to maintenance have been fantastic. My maintenance needs are completed within the same day. The guys are friendly, polite and professional. When I call or stop by the office I am always greeted by my name and very helpful with any of my needs. The property overall is always kept clean. Very comfortable having guest come to my home to visit me.

I moved in 3 years ago. I love the staff, they listen to you and fix any problems you have. Plus there is a Pool that is well kept up daily. Pet friendly too. Each building has a laundry room too. Great activities like BBQ with Prizes, making Smors, Bingo out door movie on the lawn by the office with popcorn. I don't know of any other apartment complex that does this. Come check them out
Teresa Nelson

Just got scammed from what I thought was a legitimate rental because it was on this website. Also don't believe the review system for the complexes because they turn down alot of the negative reviews. So even legit rentals & complexes don't trust the reviews. Make sure you look for reviews on Google & other sites before making a decision.