Ashford

Very easy To apply the coupons and get a great price. Shipping arrived sooner than expected, which was a bonus.

I bought a watch from Ashford and it got bad in a few months. They misguided me to send the watch back a few times for repair, but they could not fix it after a few times. They said the watch was shocked, but they never provided me the proof. The watch was never shocked on my side. They refused to refund me. Their products might be gray market stuff or falsified. I will never buy from them again. I absolutely don't recommend them.

Smooth transaction, product exactly as described/illustrated. For buyers north of the border in Canada, it would be very helpful to have some alternate shipping options. Express shipping via UPS is the only choice the website allows at checkout, and for Canadians who have experienced UPS orders from US vendors can attest, it gets very expensive compared to the US Postal Service when packages are crossing a border.

Purchased a new eterna watch arrived damaged they did not offer a refund but told me to have it fixed at local jewellers the repair came to £81 GBP of which they would refund $50 dollars max £40 GBP.
Also watch has no warranty
I will never buy from them again you have been warned...

One of the standout features of the Ashford website is its user-friendly interface. The site is intuitively designed, making it easy to navigate through the various categories and find the perfect watch or piece of jewelry. The search function is robust, allowing shoppers to filter products by brand, price range, style, and other key attributes, saving time and effort in finding the ideal item.

Product pages on Ashford.com are comprehensive and informative, providing detailed descriptions, high-quality images, and even videos showcasing the watches from multiple angles. This allows customers to thoroughly examine the products before making a purchase, ensuring they know exactly what they're getting.

Ashford's commitment to customer satisfaction is evident in their excellent customer service. The company offers free shipping on all U.S. orders, with expedited options available for those who need their items quickly. They also provide a generous 30-day return policy, giving customers peace of mind when making a significant purchase.

Moreover, Ashford frequently offers attractive discounts and promotions, making luxury watches more accessible to a wider range of customers. The website also features a "Deal of the Day" section, where shoppers can find exceptional bargains on top-tier timepieces.

In summary, shopping at Ashford.com is a delightful experience for luxury watch enthusiasts and novices alike. With its extensive selection, user-friendly website, detailed product information, excellent customer service, and enticing promotions, Ashford has solidified its position as a top destination for online watch and jewelry shopping.

I hadn't started out looking for a new watch, but the image and description made it any easy sale. At a super price!

1st Time so can't say too much beyond the checkout was easy enough. Great deals, check back with some insight to the product and its presentation in "real world" conditions.

These are just ok. I gave 4 stars because I've been buying through Ashford for years. I don't understand why everything always looks better on someone else! I have more of a round face, so these are almost too small. I bought them as spares. Then I found about 3 different other pairs I had packed away! :)

Title says it all. Fantastic service, fast delivery and a low price on a great product. Can't ask for more than that.

The sunglasses I purchased were in parts. Not wearable at all. I contacted support and have received NO response.

First experience & worth it. Will recommend to all my friends/contacts. Hopefully in future will come out with more brands because in certain countries, branded items are so expensive and can afford. Thank you very much Ashford.

Placed order for 2 sunglasses, one came defective. Returned it. Placed another order to get a good one. A defective item came again. Customer service didn't want to provide a prepaid return label. Conclusion: It their stock consists of aftermarket/used/refurbished merchandise.

I received my frames in a timely manner and received email updates through out the whole process.

Easy Transaction and Fast Delivery. However, I bought a watch from Ashford in the past and although I had my refund in full with no issues, they stipulate that you can't even try the watch on the wrist. That watch had a sealed shrink wrap plastic, so I didn't even get it out of the wrapping.

I was very sceptical about buying from this site as I was redirected from another site. No issues at all. They had the best online price and delivered in time. I was unexpectedly and pleasantly surprised.

I like that Amazon Pay was a choice, it made it easy to order the watch without any difficulties.

Ashford had the best price for this expensive Watch and still I got a discount can't complain about that was easy to checkout just a nice experience online and got my order super fast

Great product. Great price. I thought the shades would come in a better case though.

Initially, I had some reservations about both the quality of the product and the process of purchasing from this store since it was my first time, but upon receiving the watch, I felt a sense of relief seeing it in my hands. Knowing that my wife likes it brings me enough happiness. I would like to express my sincere gratitude to the Ashford team.

There is perhaps a bit cumbersome name and address validation for countries where we have some non-English characters, but overall great shopping experience. I am a returning customer and always I enjoyed nice product selection, good brands and a great price/performance ratio. UPS shipment always OK. Keep going!

My last purchase from Ashford was my 8th. And it was just as my first. Prompt processing and reliable shipping. I am in Australia and have never had to wait over 2 weeks for my watch to arrive from the U.S. Just about any of the other big sellers take at least 4 weeks if l am lucky.The quality of items is perfect, they are not factory 2nds. Or Chinese knock-offs but genuine brand items that you can register with the maker for warranty for instance.

Easy shopping, fast delivery. I assume this is new but old stock as the watch isn't running when taking out of box. I will take it and get a new battery and see what happens.

Purchased a few watches from Ashford. Received the package and forgot it in my garage. During the Pandemic came across the box, opened it and 2 of the watches were not in there. The boxes were there, but the actual watches were missing. Having purchased from them before, I never even bothered checking to see if anything was missing. Lesson Learned. I will be checking my orders as soon as they come from now on. When I contacted them, they were very nice, but provide no help. The literally told me to pound sand but in a more professional way.