• Patpat AU

Patpat AU

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Overview

Patpat AU has a rating of 4.88 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention customer service, good quality, and kids clothes. Patpat AU ranks 16th among Kids Clothes sites.

  • Service
    61
  • Value
    62
  • Shipping
    62
  • Returns
    57
  • Quality
    61
40
See all photos

What reviewers want you to know

Positive highlights

  • Very satisfied product and good customer service, will be ordering again from the pat pat Thanks janika

Critical highlights

No critical highlights yet

How would you rate Patpat AU?
Top Positive Review

“Gives great clothes options for kids”

NL W.
1/21/22

Used this for daughter's 3rd birthday party. One size up and it fits her perfectly! We received lots of compliments about her little orange woodland fox dress.

Top Critical Review

“Item missing”

Jojo S.
9/17/21

When i contacted patpat regarding a missing item, they said they can't do anything about it and apologised for it. No refund nothing at all. Not recommended

Reviews (77)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user nlw3
1 review
0 helpful votes
January 21st, 2022
Verified purchase

Used this for daughter's 3rd birthday party. One size up and it fits her perfectly! We received lots of compliments about her little orange woodland fox dress.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user anamf1
1 review
0 helpful votes
May 20th, 2021

I really love this app.
Amazing product with very reasonable prices and quality never disappoint u anytime.
Also their customer service is so good and helpful

Service
Value
Shipping
Returns
Quality
Thumbnail of user shann7
1 review
0 helpful votes
October 9th, 2021
Verified purchase

I buy here for my baby girl! I've bought many clothes (and more in future), and other random things such as the coolest baby bag ever. Please do try them out great prices and quality.
I had excellent customer service from Casseylene.

Products used:
Clothes, luggage, accessories

Service
Value
Shipping
Returns
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Thumbnail of user rahistat
1 review
0 helpful votes
August 19th, 2021

I had a great experience shopping with patpat. I can find all kids clothes, shoes and accessories for all age groups kids in one store with reasonable price. The product quality is excellent with such low prices. Jocyl is very helpful and polite team member who helped me with my refund and exchange. Overall a great service. Best wishes.

Tip for consumers:
a bit careful with sizes

Products used:
shoes, clothes

Service
Value
Shipping
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Thumbnail of user nadiaa129
1 review
0 helpful votes
December 10th, 2021

Absolutely love PatPat can't get enough of the amazing products. I spoke with Ham B about a mistake I had made and he resolved it beautifully for me. I have referred so many of my family and friends. 10/10

Tip for consumers:
U can’t go wrong with using the company.

Products used:
All of them

Service
Value
Shipping
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Quality
Thumbnail of user jojos30
1 review
0 helpful votes
September 17th, 2021
Verified purchase

When i contacted patpat regarding a missing item, they said they can't do anything about it and apologised for it. No refund nothing at all. Not recommended

Thumbnail of user vivians191
1 review
0 helpful votes
May 25th, 2021

Amazing customer service and the baby clothes are very cute. Definitely a great value and fast delivery.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shivanik23
1 review
0 helpful votes
July 31st, 2021

Love to shop from patpat. They have amazing customer service. They listen to your problems and help you in every possible way. Recommend 100%

Tip for consumers:
Good quality

Products used:
Cloths

Service
Value
Shipping
Quality
Thumbnail of user astridm68
1 review
0 helpful votes
June 23rd, 2022
Verified purchase

Got my free return in less than a week. Jasper has been very efficient, kind, knowledgeable and great customer service! Keep it up

Service
Value
Shipping
Returns
Quality
Thumbnail of user arfinr
1 review
0 helpful votes
October 18th, 2021

Lovely clothes as expected, Delivered within the time. If you got damaged clothes they refund you. I found one item broken however after that refunded me and their communication is very prompt in relation to resolving any issue.

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Value
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Thumbnail of user nidhig13
1 review
0 helpful votes
April 7th, 2021

Great shopping experience and amazing service team to support client at every step of your shopping, cancellation, refund etc.

Tip for consumers:
Great product with best price

Products used:
Mommy Bag pocket

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasc12
1 review
0 helpful votes
August 13th, 2021
Verified purchase

I've received many orders, all great. When an item was broken they responded and sent a refund voucher promptly.

Products used:
Clothing and storage

Service
Value
Shipping
Returns
Quality
Thumbnail of user rishr2
1 review
0 helpful votes
June 1st, 2022

Fabulous service. Quick resolution. Took very less time to perceive the issue and take appropriate action.

Thumbnail of user monikat96
1 review
0 helpful votes
May 27th, 2021

I always enjoy shopping with you guys. Really like the products, specially baby clothing and shoes

Customer service is quick and fast

Thank you once again

Thumbnail of user hinah2
1 review
0 helpful votes
February 11th, 2022

We are very happy with the service of PATPAT, good clothing design n quality is super, our whole family buy clothes from PATPAT…..

Products used:
Clothes for my baby n family

Service
Value
Shipping
Returns
Thumbnail of user preetk16
2 reviews
0 helpful votes
July 12th, 2021

CASSEYLENE Is a great agent. Tried to work hard to reach seller and confirm the description of item and assisted in sorting out my order. Thank you so much for showing such commitment to work.
Glad to have my query addressed by you.

Thumbnail of user husseinj10
1 review
0 helpful votes
July 13th, 2022

They have good quality's and good service even I like their delivery's they are so fast and always safe in the package

Service
Value
Shipping
Returns
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Thumbnail of user pm249
1 review
0 helpful votes
May 2nd, 2021

Great online shopping experience. Only website where I didn't think much before placing order. Customer service is great. Resolve my issue with in 24 hours which u loved it

Products used:
Cloths home gear

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeng163
1 review
0 helpful votes
January 22nd, 2022

I am happy with my purchased and how they addressed my concerns

Size can be a pain sometimes but their customer service responds quickly.

Thumbnail of user stephaniee533
1 review
0 helpful votes
June 9th, 2021

Just love the clothing. It was a nice fit and look lovely. Cant whait to juse on holiday. Same look for the family

Tip for consumers:
Mom and mini is so cute

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user mandeepg3
1 review
0 helpful votes
July 2nd, 2021

Thanks for giving us best quality at reasonable prices. I definitely doing my future shopping from this site. I already recommended my friends about my favourite site patpat

Service
Value
Shipping
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Thumbnail of user adriels2
1 review
0 helpful votes
February 23rd, 2021

I never expect such a great customer service from a online shopping. How quickly they answered my questions excellent. Thank you so much for great assistance!

Tip for consumers:
Excellent you must go ahead with purchasing with no doubts

Service
Value
Shipping
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Thumbnail of user geetav3
1 review
0 helpful votes
November 1st, 2021

I'm satisfied with PatPat's service and products, and I want to mention JASPER's name in my review as he gave me a very good service. Thanks

Thumbnail of user yumeel
1 review
0 helpful votes
December 7th, 2021

I love Pat Pat's products. The past couple of years, I bought maternity clothes, new-born baby and toddler clothes and some other stuffs as well.

However, there was little problem with a little product that I bought last time. So I contacted the customer service centre. At the beginning I was hesitated, because it wasn't that expensive, it was only less than $2. Nevertheless, these customer service team members responded promptly and quickly resolved the problem, they think from the customer's point of view, even though it wasn't that expensive product. I was impressed with Pat Pat's service. In particular, I was grateful for Rose's quick response and problem-solving skills.

As I have been shopping for the past few years, I will continue to buy clothes for my daughter and myself and family.

Highly recommended for you because you can buy pretty products at a reasonable price for your fast-growing babies.

Tip for consumers:
Reasonable prices, Great products and excellent customer services. Highly recommended!’

Products used:
Mobile phone pocket- waterproof

Service
Value
Shipping
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Thumbnail of user swatip16
1 review
0 helpful votes
September 5th, 2021

We loved the whole outfit. More than we expected. You make our father day so special. Cannot wait to buy some more outfits.

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