• Azcigs

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Overview

Azcigs has a rating of 4.62 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Azcigs most frequently mention customer service, great prices, and good work. Azcigs ranks 1st among Cigarettes sites.

What reviewers want you to know

Positive highlights

  • No problems, good prices and very fine customer service.

Critical highlights

No critical highlights yet

How would you rate Azcigs?
Top Positive Review

“The following link doesn’t explain anything,”

Shean B.
12/7/12

The following link doesn't explain anything, I see only a warning letter requesting the sites' owner to remove the words "Lights", "Ultra Lights", "Mild" etc. from the product names.Not a word about fines which may be imposed to customers if they buy from these sites. You've better read the full article instead of misinforming and deceiving people. I order from them for 2 years. NO PROBLEMS AT ALL!

Top Critical Review

“More than half of these reviews start with "I've been...”

Tammy F.
7/28/14

More than half of these reviews start with "I've been ordering from azcigs.com". And more than half of these reviews are five or four stars. The site operators actually are DESPERATE enough to write their own fake reviews. I have not ordered from this site, but after reading the REAL reviews, I'm gonna say this site earns itself -5 stars. It seems like everyone was jipped and ripped off. As I said, I haven't ordered from this site, but I'm not stupid enough to. And if the person reading this is considering buying from them, I hope you're not either.

Reviews (130)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user sheanb
0 reviews
2 helpful votes
December 7th, 2012

The following link doesn't explain anything, I see only a warning letter requesting the sites' owner to remove the words "Lights", "Ultra Lights", "Mild" etc. from the product names.Not a word about fines which may be imposed to customers if they buy from these sites. You've better read the full article instead of misinforming and deceiving people. I order from them for 2 years. NO PROBLEMS AT ALL!

Thumbnail of user robink3
0 reviews
1 helpful vote
June 4th, 2012

I've been ordering cigarettes from AZcigs for over a year. They have the best prices on the planet! Their shipping is very good - sometimes less ten days. I'm very happy to do business with this reputable company.

Thumbnail of user brucec14
0 reviews
1 helpful vote
April 10th, 2012

I have been ordering online for over 4 years. I tried AZCigs.com about 2 years ago and have been pleasantly surprised by the excellent customer service. I always get my order within 10-14 days and am very happy with the prices. I would recommend this site to anyone. Great job guys!

Thumbnail of user ruthg3
0 reviews
1 helpful vote
May 6th, 2011

I have been ordering from this site I believe for a year now and they are the best! I had tried other sites and either I did not receive my merchandise or it took over 30 days to receive it. I also appreciate the customer service with azcigs.com. Responses are timely and the concern regarding your questions are genuine. I am a State of Texas employee and I have spread the word of your amazing site. I highly recommend any smoker to definitely choose azcigs.com!

Thumbnail of user donb7
0 reviews
0 helpful votes
April 7th, 2011

Good prices & prompt shipment. Once my order didn't arrive in the usual two weeks. After waiting another week or so i contacted customer support. They promptly looked into the matter, determined it had been lost in the mail & reshipped the order at no cost to me. I've tried several online cigarette sites & this is the best i've found.

Thumbnail of user raymondl1
0 reviews
1 helpful vote
February 15th, 2011

I am very pleased with the service i have been getting as of late. W started out on rocky grounds but they shipped my order 3months late but i received them right now they have my buisness.

Thumbnail of user mokem
0 reviews
2 helpful votes
August 2nd, 2011

I really can't say enough about the service I've received. Occasionally there's been hiccups with my credit card company not approving purchases for security reasons but the people at Azcigs were patient and worked with me to resolve those issues. I've always received my orders in a timely fashion and have recommended the site to friends who have been as equally delighted as me.

Thumbnail of user jeannem2
0 reviews
1 helpful vote
April 28th, 2011

I have been ordering from azcigs.com for quite a while and will continue to do so for many reasons. One being that the quality of customer service if ever needed is above 100%. The shipping time is always promp sending and receiving. The prices are outstanding and never run into "out of stock" when ordering. I have tried other sites and was so disappointed until I found azcigs. I have given the web site to many friends whom now are customers.
Jeanne

Thumbnail of user jeannem6
0 reviews
2 helpful votes
January 31st, 2012

Azcigs is the most reliable, customer satisfaction at every order made. I would not use any other web site to purchase from. Prices are great, shipping on time and always a email when delivered
Jmasters

Thumbnail of user martinf4
2 reviews
3 helpful votes
March 5th, 2012

I have been using azcigs for over a year and am very happy with them. With the one time I had delivery problems they were very helpful and corrected the problem quickly. Very easy to use the site and track orders. You do need to tell your credit card co. To approve the billing but I am glad to see they are checking over seas purchases. I am telling all my friends about this site.

Thumbnail of user marke16
0 reviews
2 helpful votes
April 10th, 2012

The most reliable, efficient, communicative, dependable site on the web. I'm soliciated daily by many other companies but I only do my business with azcigs.com.

Thumbnail of user rogerw4
0 reviews
1 helpful vote
March 18th, 2011

Great prices on smokes. Always very fast, reliable delivery to the USA. Auto re-order works great. Customer service keeps me well informed of re-orders & shipments. I've been very happy with azcigs.com!

Thumbnail of user patriciag6
0 reviews
2 helpful votes
September 5th, 2011

Azcigs are fast reliable and dependable. Would highly recommend to anyone in need of discount cigarettes. They follow up on orders and make sure you get their delivery. Awesome site.

Thumbnail of user joer14
0 reviews
0 helpful votes
March 22nd, 2011

Excellent business. They provide quick shipping, good communications, and great value. I have recommended this site to several of my friends. Keep up the good work!

Thumbnail of user loisn1
0 reviews
1 helpful vote
September 28th, 2011

This is a wonderful site with great cigs and service. Would recommend to any smoker. The prices can't be beat. Thank you.

Thumbnail of user tammyf8
0 reviews
3 helpful votes
July 28th, 2014

More than half of these reviews start with "I've been ordering from azcigs.com". And more than half of these reviews are five or four stars. The site operators actually are DESPERATE enough to write their own fake reviews. I have not ordered from this site, but after reading the REAL reviews, I'm gonna say this site earns itself -5 stars. It seems like everyone was jipped and ripped off. As I said, I haven't ordered from this site, but I'm not stupid enough to. And if the person reading this is considering buying from them, I hope you're not either.

Thumbnail of user estoniani
0 reviews
1 helpful vote
May 25th, 2011

This is just amazing how good job azcigs.com can do!
Good prices and fast delivery!
Even to Ireland i got my 1 carton without any problems!
For sure i do business again!
Thanks!

Thumbnail of user ritas2
0 reviews
1 helpful vote
June 9th, 2011

Great JOB!. Service was wonderful. This company seems to be on top of others. Order comes right to your door. No need to use gas for the car to buy cigs. Very satisfied with them I give them A 5 star

Laney

Thumbnail of user gregoryp2
0 reviews
1 helpful vote
May 17th, 2011

It takes some time to convince Chase bank to accept the order. But everything on AZ's end was perfect.

Thumbnail of user sarahr4
0 reviews
0 helpful votes
April 28th, 2011

I have dealt with several 'off-shore' sites and now almost entirely with AZCigs. Yes, arrival takes the better part of a month, but their communications are excellent...
And ship in one package (for 6 cartons, anyway) vs 2-cartons-to-a-package-which-
Wander-in-sporadically, and use USPS tracking, A Good Thing.

Thumbnail of user claytonp
0 reviews
2 helpful votes
January 22nd, 2012

My experience with this site was excellent. Delivery was prompt and, as opposed to other suppliers, they tracked my shipment right up to the point of its delivery to me. To me this showed they care about customer satisfaction.

Thumbnail of user raubynb
0 reviews
4 helpful votes
June 21st, 2010

I have been using azcigs for over a year. My very first order, they sent the wrong brand of cigarettes. My latest order: I ordered and paid for 8 cartons and received only 4 cartons (May, 2010). After contacting them, they banned me from ordering from them, saying I was dishonest - called me a liar. BEWARE of this company because they do not care and I hope no one gives them their money.

Thumbnail of user tn2
1 review
1 helpful vote
May 12th, 2011

A relative sent me azcigs.com a while back so I'd tried it. It worked out perfectly! From the very moment that I ordered the cig. Online til the time that I received the package, azcigs had made sure that everything was going to be fine. Great service, can't ask for more!

Thumbnail of user johnn47
0 reviews
1 helpful vote
April 13th, 2011

Been using AZ for about a year & have never had a problem, ordering thru delivery. Other sites I have tried only ship in 3 carton parcels & one or two always gets lost in shipment, who needs the agg. AZ has excellent customer service, always timely e-mails & I've always received a one box parcel for my order before the expected delivery date. It's a site you can count on & appreciate & I do!

Thumbnail of user nancyb10
3 reviews
1 helpful vote
July 11th, 2011

Great company! I have been ordering from azcigs.com for several years and have never had a problem. Easy ordering and fast delivery. I love the added bonus of discount coupons and an additional discount for using American Express. Keep up the excellent service and you will continue to have a growing number of happy, satisfied customers.

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