• Backie Packie

Overview

Backie Packie has a rating of 5 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Backie Packie ranks 4th among Backpacks sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
8
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How would you rate Backie Packie?
Top Positive Review

“My Leap Of Faith Paid Off”

Luis B.
4/22/20

I fell in love with a brand name bag that was out of my price range, and in my search for a comparable model I stumbled upon a GREAT bag at www.BackiePackie.com. I was unsure about doing business with an unknown e-retailer, but the price was too good to pass on so I took a leap of faith and committed to the purchase. I soon found myself waiting for my bag in the middle of the CoViD-19 pandemic which drastically slowed down delivery of my order. I reached out to Backie Packie's customer support via e-mail and that is when something amazing happened: I got a response from a real person assuring me that my order had been processed and would arrive shortly. Through the delay I kept in constant contact, and I continued to receive very prompt replies letting me know of my order status. My bag did arrive only slightly after its expected delivery date, and the product exceeded expectations (I'm keeping this service-oriented since this is a website review and not a product review, but trust me I could do on and on about the bag)! The delivery delay aside, the customer support aspect was such a tremendous purchase experience that I had to share it with others that might be considering buying a bag at www.BackiePackiecom. The Internet giant retailers out there could not have come close to providing the customer support that I received from BackiePackie!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user luisb151
1 review
0 helpful votes
April 22nd, 2020

I fell in love with a brand name bag that was out of my price range, and in my search for a comparable model I stumbled upon a GREAT bag at www.BackiePackie.com. I was unsure about doing business with an unknown e-retailer, but the price was too good to pass on so I took a leap of faith and committed to the purchase. I soon found myself waiting for my bag in the middle of the CoViD-19 pandemic which drastically slowed down delivery of my order.

I reached out to Backie Packie's customer support via e-mail and that is when something amazing happened: I got a response from a real person assuring me that my order had been processed and would arrive shortly. Through the delay I kept in constant contact, and I continued to receive very prompt replies letting me know of my order status.

My bag did arrive only slightly after its expected delivery date, and the product exceeded expectations (I'm keeping this service-oriented since this is a website review and not a product review, but trust me I could do on and on about the bag)! The delivery delay aside, the customer support aspect was such a tremendous purchase experience that I had to share it with others that might be considering buying a bag at www.BackiePackiecom. The Internet giant retailers out there could not have come close to providing the customer support that I received from BackiePackie!

Thumbnail of user polsond
3 reviews
1 helpful vote
August 21st, 2021

They have a great quality bags as well as the product design is awesome also the price range is not so high.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexd321
14 reviews
9 helpful votes
November 30th, 2019

Delivery came on the day it was meant to arrive and all the backpakcs were made and sent off within a week. Products were really great, and customer support were helpful when i contacted them about the delivery date. Would highly recommend.

Thumbnail of user jilaned
1 review
0 helpful votes
October 9th, 2019

Awesome company. Very rarely do I have a problem with my order... But when I do they take care of it. Fast shipping and great prices!

Thumbnail of user marks1676
1 review
0 helpful votes
September 28th, 2019

Always great bags at really good prices available. Whilst you may have to wait a few weeks to recieve, they are always on time and it's exciting to wait believe it or not! Highly reccomend the site!

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From the business

Here at BackiePackie we're dedicated to everything backpacks! We carry a wide assortment of backpacks so you'll be sure to find the perfect gift for someone else or yourself. Customer service is number one so always expect quick responses and that personal touch.

Business History

BackiePackie is under new management but promises to deliver the great service you expect. BackiePackie has the vision of being your go to spot for backpacks so weather you need that perfect bag for your next trip or your first day of call we want to be there for you!

Company Representative

Thumbnail of user jordanb423
Jordan B.
Store Owner
My name is Jordan Blakney and I'm the owner of BackiePackie. I really enjoy interacting with all of the customers from my store! Please feel free to ask me any questions you may have regarding the store. I promise to do my best to offer you great service.

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