• Bartleby

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Overview

Bartleby has a rating of 1.5 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Bartleby ranks 8th among Fiction sites.

  • Service
    8
  • Value
    8
  • Shipping
    5
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Bartleby?
Top Positive Review

“Much of the greatest literature in the history of humankind...”

anita p.
4/19/13

Much of the greatest literature in the history of humankind will be found in full text form (and free of charge) at this amazing site. In addition, many useful reference tools are here (also free!)

Top Critical Review

“Money hungry”

Luis G.
11/8/22

Used the service for a day, didnt like it. Forgot about it and then iran out of monwy to pay for it. While im trying to get my stuff straightened they charge my account as soon as i get any funds. Refuse to give me refund even though theres no reason to keep it

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user luisg767
1 review
2 helpful votes
November 8th, 2022

Used the service for a day, didnt like it. Forgot about it and then iran out of monwy to pay for it. While im trying to get my stuff straightened they charge my account as soon as i get any funds. Refuse to give me refund even though theres no reason to keep it

Tip for consumers:
Dont use it

Products used:
Subscription

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarap714
1 review
2 helpful votes
December 1st, 2022

I did the 7 day for $7 and had no idea they would continue the subscription so they charged me $29.97 and I'm done with my semester, emailed them for a refund because I won't be using it anymore. And they refused.

Tip for consumers:
Don’t.

Service
Value
Shipping
Returns
Quality
Thumbnail of user damandan27
1 review
2 helpful votes
April 3rd, 2023

Answers often incorrect; don't trust this website for consistent reliable answers. It's a stingy company with plans that seek to waste customers money

Products used:
Tutor and questions

Service
Value
Quality
Thumbnail of user jaydipm
1 review
1 helpful vote
May 8th, 2021

Applied for becoming an expert,
Its been a long time,
But no response from management.
I request you to close the portal if you dnt required anyone

Service
Value
Thumbnail of user andrewg1561
1 review
3 helpful votes
July 1st, 2022

I tried using the service to learn how to do a math problem. The step-by-step method of explaining is made it impossible to understand how the solution was derived. I found an understandable solution for free on the internet. I never used it again, and I forgot about it since it was a free trial. I didn't remember to cancel until the bill showed up on my credit card. That same day, I cancelled and requested a refund. I was told Nope! You are stuck with using our crappy service for another month even though you cancelled on the 1st. No warning about the renewal either. Not even a partial refund. I will never use this service again and will spread the word for people not to waste their money.

Tip for consumers:
Don't use it! So much better out there for free. Don't fall for the free trial, or at least make sure you drop it before you get charged.

Products used:
Bartleby+

Service
Value
Returns
Quality
Thumbnail of user emeraldi1
2 reviews
8 helpful votes
April 3rd, 2023

They charge your credit card indefinitely. No customer service to talk to. They ignore you when you try to communicate and you never get a refund

Tip for consumers:
a scam

Products used:
an internet scam to get hold of your credit card

Service
Value
Shipping
Returns
Quality
Thumbnail of user rathishs
1 review
3 helpful votes
June 10th, 2023

Making depoister fool,telling depoist more money, i have raised police compalint against the Bartleby

Service
Value
Shipping
Returns
Quality
Thumbnail of user pamelah338
1 review
5 helpful votes
December 9th, 2019

I couldn't delete my account or remove my credit card after the trial. This is annoying. Barnes and Noble should be upfront about this.

Thumbnail of user philipm854
1 review
5 helpful votes
December 29th, 2022

ABSOULTE SCAM! DO NOT PURCHASE THIS... CANCELED MY SUBSCRIPTION AND THEY CHARGED ME 4 MONTHS AFTER I CANCELED AND WONT REFUND ANY OF THE MONEY. ABSOLUTE SCAM DO NOT TRUST!

Service
Value
Shipping
Returns
Quality
Thumbnail of user anitap3
23 reviews
37 helpful votes
April 19th, 2013

Much of the greatest literature in the history of humankind will be found in full text form (and free of charge) at this amazing site. In addition, many useful reference tools are here (also free!)

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