• BatteryShip

Overview

BatteryShip has a rating of 4.47 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. BatteryShip ranks 57th among Batteries sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
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How would you rate BatteryShip?
Top Positive Review

“Battery order”

George P.
7/2/20

Thank you for quickly resolving this matter in an efficient manner. Appreciate it and will continue any needed business with you

Top Critical Review

“Ever moving back-order dates”

Clive N.
9/20/18

When ordered, backorder date was 9/10/18. When 9/10/18 arrived, it changed to 9/20/18. When 9/20/18 arrived, it changed to 10/5/18. [Update 9/27/18: Before 10/5/18 arrived it changed to 10/12/18,21 days after BatteryShip's response, below, on 21 Sep that promised 7-10 days, and with no notification from BS again.] Starting to guess I'll never see the product. Order #BC*******521B99120 for what it's worth. No updates from BatteryShip. I need to keep trying to order a new item to see what the latest slipped date is. Update 9/21/18 A couple hours after Paul's reply, below, he also contacted me by phone for a little in-the-moment fault-finding to help identify where e-mails are being lost between BatteryShip and Hotmail

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user georgep608
1 review
0 helpful votes
July 2nd, 2020

Thank you for quickly resolving this matter in an efficient manner. Appreciate it and will continue any needed business with you

Thumbnail of user cliven5
1 review
0 helpful votes
September 20th, 2018

When ordered, backorder date was 9/10/18.
When 9/10/18 arrived, it changed to 9/20/18.
When 9/20/18 arrived, it changed to 10/5/18.
[Update 9/27/18: Before 10/5/18 arrived it changed to 10/12/18,21 days after BatteryShip's response, below, on 21 Sep that promised 7-10 days, and with no notification from BS again.]

Starting to guess I'll never see the product.

Order #BC*******521B******* for what it's worth.

No updates from BatteryShip. I need to keep trying to order a new item to see what the latest slipped date is.

Update 9/21/18
A couple hours after Paul's reply, below, he also contacted me by phone for a little in-the-moment fault-finding to help identify where e-mails are being lost between BatteryShip and Hotmail

Tip for consumers:
Don't buy anything that is not in stock, regardless of promised "ship by" dates.

Service
Value
Shipping
Thumbnail of user paulh309
Paul H. – BatteryShip Rep

Clive, thanks for your feedback and your patience on your backorder. I did email a letter to everyone last night (9/19/18) that had backordered this kindle voyage battery type. The letter explained the problem the factory was having getting the materials in order to make the battery (that email to you might have been caught in spam filters). The factory finally got the specific material for that battery from their supplier last week and so they were able to complete the batch of batteries this week. As my letter stated, we'll have them on hand within about 1 week from the factory and so your backorder will ship within about 7-10 days from now. Most of our backorders ship earlier than the estimated date shown on the website, but sometimes the factory has trouble getting certain rare materials and parts to make certain batteries like the kindle voyage battery. We are sorry the backorder estimated ship date was not accurate from the beginning on this particular battery. We did our best to inform all customers of the estimates we had based on what our factory was communicating to us each week. Thanks for your understanding on this.

Thumbnail of user sandrao277
2 reviews
0 helpful votes
August 26th, 2020

Ordered a battery for my GPS,, it came quickly and it worked,. The price was very good as well will recommend this company

Thumbnail of user vf26
1 review
0 helpful votes
July 8th, 2020

Easy process and fast turnaround for a battery replacement for our vacuum. I would use BatteryShip again as needed!

Thumbnail of user jeffreyw482
2 reviews
0 helpful votes
August 2nd, 2020

Ordered a battery for my Tomtom rider. Got it quickly. It's the correct battery. Good price. Would definitely recommend to a froend.

Thumbnail of user josephf551
1 review
0 helpful votes
July 14th, 2020

Batteries are a perfect match for my WORKX 18v trimmer. Now I'm back trimming and humming a happy tune. Thanks a bundle.

Thumbnail of user imrula
12 reviews
3 helpful votes
August 31st, 2020

This store si the best whe it comes to batteries and I knew that i had to head over here so that I can give it my good review because I am satisfied with what I got. Ithas a wide collection fo batteries to choose from and so you can ake your own choice and choose the right one for you.

Thumbnail of user raiskior
10 reviews
1 helpful vote
September 1st, 2020

I wanted a new battery for my flashlight and I managed to ge the mini type battery. It may have not been mean for my flashlight but I needed something that will last them long while I go camping and that is exactly what I got.

Thumbnail of user danilaa
10 reviews
1 helpful vote
September 1st, 2020

I ordered some batteries from this store and I am glad that I did because they are all so perfect. There were so many varieties to choose from and I managed to choose just the right ones and I am glad that I did. They were also affordable and delivered at a fast pace.

Thumbnail of user michaels4389
1 review
0 helpful votes
June 3rd, 2020

Had problem with the post office delivering item they worked out the problem with the post office and all was well

Thumbnail of user allisonu14
1 review
0 helpful votes
June 5th, 2020

I ordered the battery for my vacuum on the website. It shipped out the very next day and I received it soon after. I was expecting to wait a few weeks because I ordered right in the middle of the pandemic. I was very surprised and happy!

Thumbnail of user shizum
1 review
1 helpful vote
March 9th, 2017

I ordered a laptop charger from them and when it arrived( it came 2 days after I placed the order) I had trouble getting it to fit in the wall socket and staying in my laptop. After much work I finally got it only to have it stop working a week or 2 later. I emailed battery ship and they sent a replacement free of charger(took about 3 days). This time my 16 year old nephew went to use my laptop, when the battery started dying he plugged it in and the charger exploded burning his arm and part of the wall. I contacted Battery ship and they refunded me my money. The only good thing about my experience with Battery ship was their customer service.

Tip for consumers:
If you have problems contact them right away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulh309
Paul H. – BatteryShip Rep

Hello, this is the manager of BatteryShip. Please don't post fake reviews. Work on improving your own business instead of trying to hurt us. To confirm, I don't see that you listed an order # with this review, so I looked you up by name and could not find you anywhere. I also looked up all cases of charger refunds, no notes anywhere about any customer with the issues and customer service contact you mentioned. Again, please go work harder at your own company and leave us alone.

Thumbnail of user dawne202
1 review
0 helpful votes
November 17th, 2020

The battery was received and worked fine. It was a bit hard to insert but with patience and persistent all was achieved

Thumbnail of user ritac195
1 review
0 helpful votes
May 2nd, 2020

Would like to return because not qualified to install. Therefore had to order a new kindle already received,

Thumbnail of user kathyg450
1 review
0 helpful votes
July 23rd, 2020

Prompt response and clear directions for installation and the tools needed included. Was quite satisfied with the service and product.

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Thumbnail of user paulh309
Paul H.

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