Beachbody on Demand

They are a scam
They started to charge me monthly with out my knowledge after I paid for a year upfront and when I contacted them to correct the situation they refused to refund me they money they stole from me trying to say I signed up for more then I did so they forced I. Into a secondary membership that I had no knowledge of then charged me for it with out my knowledge and refused to help there customers service was completely rude and unhelpful

Ordered Shakeology which is a great product and in the process they ask if you want a "coach" I mistakenly assumed that would be a person I could reach out to when I wanted. Unfortunately, they released my name, address and information to someone I don't know in North Carolina who has started sending me unsolicited mail which she asks me to follow her blog and join her on FB, etc. I have tried to get them to stop her by calling but just ended up getting more mail. CREEPY!

I bought the P90X recently, so far so good. I'm in the reviewing stage, going to start it in a few days from now. Can't wait!

Love the products. Love the company. My only complaint is that they are super expensive and therefore making it hard to lose weight with this company, because unless you have a super great job, you can not afford it. Other than that, love the company. The Shakeology tastes soooo amazing! Their Energize tastes amazing as well. Will continue to use when I'm not broke!

We purchased in 2014 P90X3 and P90X and spent several hundred dollars.
I love the product so much however I have to carry a cd player and the cd around with me that is now impossible with reduced luggage allowance and the amount I travel.
When I called Beachbody and requested access to the products I had purchased they said I have to buy a membership and sent me a link to spend $143.88. I do not want nor need membership. I only want access to the DVD online to download on my computer. I love the workouts and want to use them.
I asked for a temporary access that would expire just to download. Answer was No.
I asked to speak to a supervisor. Answer was No.
There was absolutely no option for a me who had spent money to buy a product that I love and access it online. How is this possible in this day and age?
The woman hung up on me and said she could not do anything more.
Very poor Customer service and would not recommend this product only because their ultimate goal is not fitness and well being, it is to make money. I say this because I love the workouts and can now not have access to them.

Their products are great, but sign up for a "free trial" and good luck getting them to cancel the recurring charge! Their reps can't even locate your account never mind take care of the problem. Each one you talk to gives different information, then someone finally assures you they have cancelled your account and you won't be charged, then guess what? Another charge hits! Stay away - it's not worth the aggravation!

I think Beachbody is a great company. I have purchased both from US site and now their CDN site. I find their website difficult to navigate, so I do have a hard time finding what I am looking for at times. I am also sad that we can not get all products in Canada (where as when we ordered from the US site we could). Yes, you have to watch to see if you are signing yourself up for a subscription, most challenge packs are going to auto enroll you with a couple of their products or if you want the best price on their supplement products the best price will be via subscription. I do not fault them on this and I personally feel they make it pretty clear. They also make it very easy to cancel or give you an option to delay shipments for a couple of months, any dealings with customer service have been awesome. My favorite thing they have come out with is Beachbody on Demand. They literally have every program for you to stream at a very reasonable price.

My rating is a four star due to website design and not being able to get some of the products in Canada.

So, this company actually has good products. They are well made and will help you keep the extra pounds off. However, they have one of the more dishonest business models there are. They auto bill and they get you to buy a product and if you dont send it back charge you heaps of money. They also essentially run a "pyramid" scheme by getting people to push their product and they end up bilking the "coaches" as well as the end client. It's sad because it didn't have to be this way :/

This company really is interested in your health and it shows. The customer service could use some help, but in no way does that deter me from using their quality products. They've allowed our nonprofit organization to be a coach so we can use it for fundraising without any cost to us. Pretty incredible!

It's been 3 months that I have been trying to cancel my subscription and they have billed me every single time now. Every time I call their support line I am assured it's being cancelled and I will not be charged yet at the beginning of the month a new charge and package shows up. I am so angry and feel so scammed at the lack of help and apology on their end. They simply do not care about their clients and are only interested in your money.

I've tried their Insanity, P90x and Shakeology. All great products, my only complaint is about their Customer Support.

They really could use a great web designer! Their site has some frustrating functionality issues, from weirdly logging you out to strange, yet-to-be-determined relationships with Team Beachbody and Shakeology, but these issues are easy to work around. (If they're all the same company, just make them all one site?)

I have had such great success with both Beachbody workouts and their Shakeology products--I've been a customer for over a year and have come to rely on these things for whipping myself into shape and better health. I really was beyond impressed and I've been dieting for over twenty years (I'm in my early 30s, yes, we start them young in the USA). I've honestly tried everything from supplements to good old-fashioned ED -- I even sent away for a mail order "herbal weight loss tincture discovered in the Amazon rainforest" I saw in the back of a People magazine when I was 15. (Its effects were negligible).

The autoship/autorenew thing you can't opt out of until after you've made your purchase is kind of annoying but it's fairly standard practice for businesses these days. BB/Shakeology makes it VERY easy to cancel that -- either an email or a phone call will do it, and they are prompt. Any time I've spoken to a rep on the phone they've been incredibly helpful and very quick to fix any issues. Their shipping times are also insanely fast, even for regular shipping.

Love this company, big fan. (Just hire a better web developer, please!)

Insanity is exactly that. I hate it when I'm doing it but when that insane 30 minutes is over, I feel so good. I feel even better after a week or two of the workouts because I actually see results. There is just no way around it, to lose weight you have to work. And if I'm going to work, I'm really going to work. And I am not going spend hours and hours a day doing it. 30 minutes, suck it up and do it. It's worth it.