• Beautyboutique CA

Beautyboutique CA

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Overview

Beautyboutique CA has a rating of 2.78 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Beautyboutique CA ranks 26th among Points Shopping sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Beautyboutique CA?
Top Positive Review

“It's awesome!”

Jen D.
5/21/20

I get most of my beauty products from Beauty Boutique. They have good deals, always give samples or a gift (sometimes you might need to wait for a week or two, but there will be definitely something they give for free) and the shipping time is acceptable. One time we didn't get the PC Points that we were supposed to get. We called and they adjusted it instantly. We had to wait for a bit in the line but it was okay.

Top Critical Review

“Misleading/Does not stand behind their word”

Kathy i.
8/2/22

I am not happy at all with Beauty Boutique. I received a catalog in the mail pre-approving me to buy now pay later. I flipped thru the catalog and decided to order a few things. After placing my order I received a confirmation email thanking me and telling me how my items were being carefully packaged. I waited for approximately 2 weeks and my items never arrived so I called them. The customer service rep told me I had to put down a $43.00 dollar deposit. The deposit wud not have been a problem at all had I been told that when I placed my order, but instead I received a confirmation email like my order had completed. My problem with this is if u have to put money down then buy now pay later is false advertising and is illegal in this country. The catalog I received in the mail should have said buy now and with a small deposit pay later. How hard is that? I have a problem with businesses that lie to and mislead their customers. It makes me wonder what else they r lying about and just how bad r they misleading me. Having me waiting for 2 weeks for sum thing that was never being packaged like the email I received from them said really irks me. Needless to say, my business with Beauty Boutique finished B4 it even got started I wud give them 0 stars if I cud! I posted pics of the email that I was flat out lied to by Beauty Boutique. I wud be very careful doing business with this company. If u notice they only have a 3 star rating, so I'm not the only customer that they have mistreated obviously.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user fayezr1
1 review
0 helpful votes
August 9th, 2023
Verified purchase

Be aware! Very dishonest sales and sales manager.
Did not disclose items missing and hid information about the car.
I tried to reason with them but they made it almost impossible to get a hold of anyone.
Horrible experience. Very disappointed. Would not recommend them to anyone.

Service
Value
Quality
Thumbnail of user kathyi210
1 review
2 helpful votes
August 2nd, 2022

I am not happy at all with Beauty Boutique. I received a catalog in the mail pre-approving me to buy now pay later. I flipped thru the catalog and decided to order a few things. After placing my order I received a confirmation email thanking me and telling me how my items were being carefully packaged. I waited for approximately 2 weeks and my items never arrived so I called them. The customer service rep told me I had to put down a $43.00 dollar deposit. The deposit wud not have been a problem at all had I been told that when I placed my order, but instead I received a confirmation email like my order had completed. My problem with this is if u have to put money down then buy now pay later is false advertising and is illegal in this country. The catalog I received in the mail should have said buy now and with a small deposit pay later. How hard is that? I have a problem with businesses that lie to and mislead their customers. It makes me wonder what else they r lying about and just how bad r they misleading me. Having me waiting for 2 weeks for sum thing that was never being packaged like the email I received from them said really irks me. Needless to say, my business with Beauty Boutique finished B4 it even got started I wud give them 0 stars if I cud! I posted pics of the email that I was flat out lied to by Beauty Boutique. I wud be very careful doing business with this company. If u notice they only have a 3 star rating, so I'm not the only customer that they have mistreated obviously.

Tip for consumers:
Find another site bcuz this one does not do what they say they will do.

Products used:
I did know bcuz Beauty Boutique lied to me and said my items were being packaged to ship but never arrived.

Service
Shipping
Thumbnail of user tatyanaz
5 reviews
19 helpful votes
March 19th, 2019

I am shocked- Shoppers Drug Mart has always been a solid, reputable brand in my eyes. My first order with their online service (which they are really pushing customers towards lately) and I am MISSING ONE OF THE ITEMS. What's worse, is the itemized packing slip says it was included. Their online message submission form on their website hasn't been working for the last 2 days and when you call in to speak with someone, you are put on hold for 25 minutes. This is not ok. Online shopping is supposed to make everything more convenient and streamlined. Buyer beware.

Thumbnail of user ojass1
11 reviews
0 helpful votes
February 1st, 2021

I get most of my makeup boutique beauty item for me. They have good offers and present at all times.

Thumbnail of user jayneh47
1 review
3 helpful votes
April 16th, 2020

Beauty Boutique would be great if they didn't use Pigeon Ship, which is the worst shipping service of any online shopping I have ever used. I have only ordered from Beauty Boutique three times and Pigeon Ships has been a disaster every time. I have no idea why a large chain like Shoppers Drug Mart would use such a Micky Mouse, amateurish service.

Tip for consumers:
Ask Beauty Boutique not to ship your order with Pigeon Ship.

Products used:
I have not received my purchase yet. That is why I am writing a review.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesafordn
1 review
2 helpful votes
May 23rd, 2018

Very poor customer service. Not impressed as a first time shopper. We more then likely will not use the site again.

Thumbnail of user jend107
3 reviews
3 helpful votes
May 21st, 2020

I get most of my beauty products from Beauty Boutique. They have good deals, always give samples or a gift (sometimes you might need to wait for a week or two, but there will be definitely something they give for free) and the shipping time is acceptable. One time we didn't get the PC Points that we were supposed to get. We called and they adjusted it instantly. We had to wait for a bit in the line but it was okay.

Thumbnail of user serenad10
2 reviews
0 helpful votes
May 1st, 2018

I had ordered several St. Tropez products, most of which were sold out everywhere else, OR had a high markup due to only being available in the US. The package came sooo quick, even though I didn't pay for express shipping. The delivery man made sure i was home before leaving the package at my door. The package was beautiful, well wrapped, and the quality of the products was top notched. Can't wait to buy more!

Thumbnail of user amyy20
11 reviews
22 helpful votes
February 19th, 2018

Shoppers Drug Mart BeautyBoutique.ca is my favourite place to order all of my beauty products. Free shipping with a minimum spend, always seem to have bonus point offers as well as samples. They package every order beautifully and carefully. Shipping is also super quick and they offer free returns.

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2.8
9 reviews
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