• BedInABox

2017 CUSTOMER CHOICE AWARD

Overview

BedInABox has a rating of 4.71 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. BedInABox ranks 57th among Mattress sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

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How would you rate BedInABox?
Top Positive Review

“Best Online Mattress Company”

Chris B.
2/2/24

I purchased my first mattress from them about 8 years ago and I have purchased another 3 since then. Great experience all around and all 4 beds still feel great!

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user chrisb4142
1 review
0 helpful votes
February 2nd, 2024

I purchased my first mattress from them about 8 years ago and I have purchased another 3 since then. Great experience all around and all 4 beds still feel great!

Products used:
The Original, the Platforminabox and the MotionInABox.

Thumbnail of user samf57
Sam F.
2 reviews
0 helpful votes
June 5th, 2016

We received both the bed and platform within 5 days of order. The platform and headboard were very easy to assemble. I just have to mention, the packing of headboard and platform was excellent. I was concerned that the boards might get damaged in shipping because of the weight. Not even a scratch. Super comfortable and supportive. My wife and I haven't this good for months, if not years.

Thumbnail of user briana129
1 review
0 helpful votes
July 24th, 2015

Bedinabox.com not only sells matresses, but they also sell bases to go with it! Moving into a new place, I needed the complete set up. I tried the mattress on an old base of mine, but it wasn't as comfortable. I decided to try their solid base and wow! What a difference! I sleep even better than before, so thank you BIAB!

Thumbnail of user michaels424
1 review
0 helpful votes
April 21st, 2015

Buying online can be risky, and often the terms are unclear. I bought my bed on bedinabox.com and was able to get it quickly. I was also relieved to know that they have a 10 and 20 year warranty to cover my mattress! That's not only longer than most leading brands, but the price of the bed was also way better than them too!

Thumbnail of user frankg80
1 review
0 helpful votes
June 15th, 2015

I was looking for a new mattress when one of my friends recommended bedinabox.com. I wasn't sure how to go about buying the bed online, but their customer service rep made the whole thing easier. Not only did he listen to my needs but he was able to narrow the bed down to the one that fit me most. I only regret not getting it sooner!

Thumbnail of user thomasb159
1 review
0 helpful votes
August 17th, 2015

Moving out meant I needed a new bed. My parents reccommended BIAB and so I started searching. Not only was it super easy to pick out and purchase a mattress but the delivery was so quick and the service was amazing! Not to mention it was easy to buy sheets to go with the bed all at the same time!

Thumbnail of user karenh143
1 review
0 helpful votes
August 19th, 2015

Looking for a variety of different mattresses to chose from, I began my search for a new mattress. Usually I wouldn't even write a review but after the great night's sleep I got from BIAB's mattress, who wouldn't want to. The prices were great and they have different firmnesses for every sleeper!

Thumbnail of user toma21
1 review
1 helpful vote
March 16th, 2012

This is a great company to buy from. I read their reviews on other sites, which were all positive, and I followed them on facebook for a couple day. Overall, their customers seemed very happy with their purchases. So I looked over their website and got help from their customer service department with a few questions and I ended up buying an 11 inch mattress. It arrived quicker than I ever imagined in a box through Fedex. Amazing that a queen mattress was shipped IN THE MAIL. It's ready to sleep on as soon as you finish getting all the plastic off it. Amazing comfort too! I can't believe anyone would spend the money on a tempurpedic or any other mattresses when this company is around. I recommend this bed to everyone!

Thumbnail of user abigailpluss
1 review
1 helpful vote
August 28th, 2009

I was incredibly impressed with not only the site's content, but the actual product. The website was simple and smartly-designed, the customer service was exceptional throughout the fulfillment process, and the mattress itself was everything the reviews [they even posted a link to a third-party review website right on their homepage!] boasted it would be: a top-quality, American-made memory foam mattress at the best price anywhere. Start to finish, this company blew every other online-shopping experience I've ever had away... would that they could all be this good!

Thumbnail of user bobt79
1 review
0 helpful votes
October 31st, 2015

BIAB offers 120 day trial period and I'm the type of person that takes longer to adjust to my new mattress. A lot of the other stores have good offers, but by the time I realize I don't like my mattress, it's almost too late. When I recieved mine, I felt more comfortable having more time to adjust to my bed but quickly found within the first week that I wasn't going to be returning this one.

11 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

An unbelievably comfortable mattress at a fair price. Free shipping and super-simple returns. Try us out for 120 nights and experience the best sleep of your life!

Company Representative

Thumbnail of user rebeccar163
Rebecca R.

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