• Beko

Beko

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Overview

Beko has a rating of 4 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Beko ranks 288th among Home Appliances sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Beko?
Top Positive Review

“Good washing machine”

Belmira K.
11/27/20

I use their washing machine. It works perfectly. No problems at all. There are different regimes for different kinds of clothes.

Top Critical Review

“I HAVE HAD A BROKEN REFRIGERATOR FOR 12 MONTHS (ONLY 8 MONTHS OLD).”

David R.
6/2/23

I HAVE HAD A BROKEN REFRIGERATOR FOR 12 MONTHS (ONLY 8 MONTHS OLD). I bought model BEKRDNT231I30XBN in November 2021. 27 June 2022, with only 8 months old it broke down, I opened incidence to Beko and according to official technical service is a humidity failure in the plate, not covered by warranty. I decided to take responsibility for the urgency of having the refrigerator working. We are in June 2023, 12 months have passed! And the refrigerator is still damaged, with the plate/repair paid and without estimated repair date because they have no availability/stock of the part. Beko completely disregards, says it is the responsibility of the Technical Service (their official technical service). The service tells me that if Beko does not supply the part. I made the mistake of buying Beko but, if you are reading this it may help you NOT TO BUY BEKO and have USELESS AFTER-SALES SERVICE.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user belmirak
1 review
0 helpful votes
November 27th, 2020

I use their washing machine. It works perfectly. No problems at all. There are different regimes for different kinds of clothes.

Thumbnail of user david.ramos.revilla
1 review
0 helpful votes
June 2nd, 2023
Verified purchase

I HAVE HAD A BROKEN REFRIGERATOR FOR 12 MONTHS (ONLY 8 MONTHS OLD).

I bought model BEKRDNT231I30XBN in November 2021. 27 June 2022, with only 8 months old it broke down, I opened incidence to Beko and according to official technical service is a humidity failure in the plate, not covered by warranty. I decided to take responsibility for the urgency of having the refrigerator working.

We are in June 2023, 12 months have passed! And the refrigerator is still damaged, with the plate/repair paid and without estimated repair date because they have no availability/stock of the part.
Beko completely disregards, says it is the responsibility of the Technical Service (their official technical service). The service tells me that if Beko does not supply the part.

I made the mistake of buying Beko but, if you are reading this it may help you NOT TO BUY BEKO and have USELESS AFTER-SALES SERVICE.

Products used:
Appliances, fridge

Service
Value
Shipping
Returns
Quality
Thumbnail of user lolaj28
1 review
0 helpful votes
April 30th, 2021

I bought my oven here. Thanks a lot for the good quality of your goods. I baked amazing and delicious cakes.

Thumbnail of user nethras
11 reviews
33 helpful votes
December 1st, 2016

I have bought an oven from Beko. I am very pleased with that and it's 4 year-old at the moment. I am planning to get a refrigator from them soon.

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