• Best Buy Eyeglasses

Overview

Best Buy Eyeglasses has a rating of 3.83 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Best Buy Eyeglasses ranks 55th among Eyeglasses sites.

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Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
1
Negative
0

Instant Feedback

191 reviews

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How would you rate Best Buy Eyeglasses?
Top Positive Review

“Awesome experience”

Julie J.
1/15/24

Awesome experience

Top Critical Review

“Good prices and easy lens selection, but the website...”

Michelle O.
1/30/24

Good prices and easy lens selection, but the website UX and content/data need some work. There are many, many missing photos of models, and for some brands I should be able to pick the lens shape (specifically Silhouette Brand) and there is no such option. It is also missing a "try it on option". The data regarding the eyeglasses are also often missing or wrong, including the material and the frame shape. There really needs to be much more QA on the data.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user martinsharonc80
1 review
0 helpful votes
June 30th, 2023

Your kindness is a balm to all who encounter it.
You're all that and a super-size bag of chips.You are the most perfect you there is.

Thumbnail of user jd54
1 review
1 helpful vote
July 26th, 2013

Awful, awful customer service. I've ordered from them before with no problems, but they have absolutely plummeted in their customer service. I've called them during their limited business hours, and no one ever picked up the phone. I've e-mailed them directly and filled out their form on their website, but no one ever responded to me. The prices are decent, and their selection is good, but in these times of such great competition in the market, I would think they would put in some effort in customer service. I would rather pay more at a brick and mortar store than deal with such atrocious customer service. They definitely lost me as a customer.

Thumbnail of user lucillepeters19733
1 review
0 helpful votes
July 3rd, 2023

The way you treasure your loved ones is incredible.When you make up your mind about something, nothing stands in your way.

Thumbnail of user mr336
2 reviews
0 helpful votes
June 30th, 2019

I am very happy because it's price is affordable I am very glade its products are so good thank you very much excellent job

Thumbnail of user victoriad901
1 review
0 helpful votes
April 5th, 2024
Verified site experience

Web site was extremely slow, but we'll see how the order turns out. Good choices so far, but web site is a bit clunky.

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Company Representative

Thumbnail of user jeffp98
Jeff P.
Typically does not respond to reviews

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