• Betterjewelry

Betterjewelry

Overview

Betterjewelry has a rating of 4.81 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Betterjewelry most frequently mention customer service, silver bangles, and great quality. Betterjewelry ranks 8th among Custom Jewelry sites.

  • Service
    10
  • Value
    11
  • Shipping
    11
  • Returns
    4
  • Quality
    10

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.6%
Positive
41
Neutral
0
Negative
1
2
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What reviewers want you to know

Positive highlights

  • Thank you Betterjewely for being an exceptional store with great customer service, products, price, and quality.

Critical highlights

No critical highlights yet

How would you rate Betterjewelry?
Top Positive Review

“Cute”

Bee Angee B.
3/4/24

These bracelets are really cute. Even if you don't take them off and put them in water daily. Use your sterling silver jewelry cleaner to clean them and the stains come right off. I would recommend and will order again. I've uploaded two photos, one when the bracelet wasn't clean and one when I used Connoisseurs sterling jewelry cleaner.

Top Critical Review

“Very Dissatisfied”

Coral S.
7/11/21

I was told i could exchange a child bracelet by one customer service rep. Them a email came in stating I passed 90 days for repair or replacement... however not giving and option to get a warrant.

Reviews (245)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (32)
Thumbnail of user beeangeeb
1 review
0 helpful votes
March 4th, 2024
Verified purchase

These bracelets are really cute. Even if you don't take them off and put them in water daily. Use your sterling silver jewelry cleaner to clean them and the stains come right off. I would recommend and will order again. I've uploaded two photos, one when the bracelet wasn't clean and one when I used Connoisseurs sterling jewelry cleaner.

Value
Shipping
Quality
Thumbnail of user amtuls
1 review
0 helpful votes
November 22nd, 2021
Verified purchase

Money was taken from my account when I placed the order on the 11th of November, my order was not sent out until the 16th meaning I will not recive my bracelet until the 30th I'm waiting

Thumbnail of user sharonr2351
1 review
0 helpful votes
January 4th, 2024
Verified purchase

The bangles are a nice wear. You said very thin,and I get a lot of compliments saying they look very good. I must buy more.

Tip for consumers:
Decent priced.

Products used:
They have many more styles,pick your interest!
I brought silver and gold plated

Service
Value
Shipping
Returns
Quality
Thumbnail of user yvonnel351
1 review
0 helpful votes
January 27th, 2024
Verified purchase

My Island bangles were exactly what I wanted. I have always wanted a pair! They were pricey but worth it. One broke, I sent it back and got it replaced in a timely manner. Yes I would definitely buy again

Thumbnail of user arandah1
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I got this bangle for my cousin for my cousin for Christmas. She loves it. It's very pretty and unique.

Thumbnail of user terrid453
1 review
0 helpful votes
February 1st, 2024
Verified purchase

The service was fast I had no problem Receiving my order.

Thumbnail of user shaunh222
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Ordering online was easy. The chain came quickly and was exactly as it was advertised on the website. Satisfied 100%!

Thumbnail of user lisaa2731
1 review
0 helpful votes
November 4th, 2023
Verified purchase

I've probably just made my 9th or tenth purchases. The pieces are both beautiful and fairly priced. I will be back!

Thumbnail of user marilynb1061
1 review
0 helpful votes
December 1st, 2023
Verified purchase

I love my bangles except the acorn head on one came off. Can it be fixed even though I don't have the acorn part?

Thumbnail of user daphneo12
2 reviews
0 helpful votes
February 1st, 2024
Verified purchase

The only complaint I have is,there is a seam on the Buddha's face. It could add character as the bracelet ages,so I won't be returning it. I love the weight of it and can't wait to see how the design will pop in the future.

Thumbnail of user lidiag52
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Over the years I have purchased many bracelets and will continue to do so. The makings are so beautiful and I never take them off. I would encourage everyone to purchase from this company.

Thumbnail of user nikoleb13
4 reviews
0 helpful votes
May 15th, 2023

My husband purchased some sterling silver West Indian Bracelets for me for mother's Day from better jewelry I was excited when I got the package it was packaged so beautifully when I opened up the box the bracelets were inside a white satin satchel they were made of excellent quality they had a beautiful sign

Shine and excellent detail that was impeccable the fit was perfect I absolutely love my Bangles and I will definitely be ordering from them again you will not be dissatisfied with your purchase. I love love my Bangles.

Thumbnail of user candieg3
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

The bangles are beautiful and I received within a week of ordering. I had to return some jewelry and that process was seamless. Items were received and my refund (due to ordering incorrect sizes) was promptly processed. Better Jewelry promptly and professionally communicated with me throughout every step of the purchasing and refund process. The prices are really reasonable too. Will definitely purchase more.

Products used:
Bangles

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaeln3
1 review
0 helpful votes
October 9th, 2021
Verified purchase

I did panic buying because was afraid the site wood disappear. The one I ordered from didn't have have all the selections I wanted. Later I found the site with all the mask I wanted. Still waiting for my order.

Thumbnail of user celestem189
1 review
0 helpful votes
August 1st, 2023
Verified purchase

Great service n great quality, items delivered on time. Would purchase again from them. Communication was also very helpful

Thumbnail of user yasminel4
1 review
0 helpful votes
August 12th, 2020
Verified purchase

For the amount I paid, I expected the bangles to be a little heavier than they wore. They are super cute, just not as heavy as I would have liked them.

Thumbnail of user sharonb3140
1 review
0 helpful votes
November 1st, 2023
Verified purchase
• Updated review

I have nothing but wonderful things to say about Better Jewelry. Their jewelry is QUALITY, their customer service is EXCEPTIONAL. I HIGHLY RECOMMEND them for your jewelry needs. Also, they will do custom pieces for you.
I BETTER JEWELRY

Better Jewelry --- The Best Jewelry!
September 5th, 2023
Verified purchase
• Previous review

I can't fully express how pleased I am with doing business with Better Jewelry. Great selections, Great prices, Great Great Great Customer Service.

Thumbnail of user ireneh300
1 review
0 helpful votes
June 1st, 2023
Verified purchase

I have ordered over 5 times throughout the year. Very happy with the quality of my Sterling Silver Bangles in 3 different weights and sizes. I get so many beautiful compliments on my bangles. I referred all of them to you as new customers. Beautiful Craftsmanship.

Thumbnail of user laqullah
1 review
0 helpful votes
August 1st, 2023
Verified purchase

I've ordered these exceptional pieces on 3 different occasions and each time has been AMAZING. I absolutely Love each piece. Oh and the customer service is Phenomenal. This place will forever be my go to for such beautiful jewelry. Blessings and Thank You!

Thumbnail of user jeanettec325
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

Thank you so much for a job well done I am very happy with my purchases. Like always I have ordered several bangles and will continue to purchase.

Thumbnail of user yolandas381
1 review
0 helpful votes
October 1st, 2023
Verified purchase

Very satisfying experience. Recommended company to my friends.

Thumbnail of user cherylc1811
1 review
0 helpful votes
October 3rd, 2023
Verified purchase

The Sterling silver bangles are beautiful and were delivered in a timely manner. I'm excited to order another pair of bangles.

Thumbnail of user jonih110
1 review
0 helpful votes
October 5th, 2023
Verified purchase

I am so happy with the professionalism and the feedback from better jury they have provided me everything that I have hopes for and more I will be ordering again from them delivery was quick packaging was on point thank you so much

Thumbnail of user demetrusb1
1 review
0 helpful votes
February 1st, 2023
Verified purchase

A relative always admired my west indian bangles and when I saw the great price on a set I had to purchase. They arrived as scheduled and are perfect. Better Jewelry has been my go to place for quality bangles and they are easy to work with. We had a return because my daughter purchased the incorrect set and the exchange was seamless.

Thumbnail of user kowant
1 review
0 helpful votes
June 1st, 2023
Verified purchase

This is the 4th bangle I have gotten for my wife and absolutely no issues with my orders from beginning to end and she loves them..

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Company Representative

Thumbnail of user eduardr1
Eduard R.

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