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How would you rate Big Rig Travels?

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Reviews from Related Businesses

Thumbnail of user amym3445
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Quick and easy throughout the process. When the selection listed give airline a seat preference for window or isle, there was no listing of a price associated (other choices had fees visible). At checkout there was no final price given before confirmation. After finalizing the purchase, then I saw a $90 fee for requesting a window seat without any actual seat assignment. Thankfully I called and was able to be assured they would refund that $90 within 48 hours.

Reason I chose this business:

Google search

Thumbnail of user franciscog405
1 review
0 helpful votes
April 16th, 2024
Verified purchase

From the start, Cerveza demonstrated her excellent customer service skills and genuine desire to help me set up my future flight to and from the Philippines. At every turn, she advised and helped me choose the best options for my travel. She did it all while being genuinely transparent and a real person. It a great experience. Wish that all transactions everywhere were this pleasant. She is an asset to you ASAP Tickets.

Reason I chose this business:

I have booked through ASAP before.

Reason I chose this product:

Price and convenience.

Quality
Thumbnail of user candicej3
Candice J. – ASAP Tickets Rep

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Thumbnail of user laurav439
1 review
7 helpful votes
January 7th, 2021

I've now gotten two different tickets from ASAP both within 3 days of my departure. They literally saved me hundreds of dollars! I use to use Expedia, not anymore! I really enjoy talking to ASAP representatives while making my travel plans, they make sure there are no mistakes with your travel arrangements and work diligently to help you out. I was skeptical using them before, but I will never use anyone else again! Pack your bags and have a great flight like my granddaughter & I did!

Service
Value
Quality
Thumbnail of user helenc760
2 reviews
1 helpful vote
July 21st, 2021

Elmas did a great job - efficient and polite/ professional! Really appreciated his help - look forward to working with him in the future for my travel!

Tip for consumers:
Call - the agents are great!

Products used:
ASAP

Thumbnail of user susank3079
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Really appreciated your help. We had been to the India website and it was confusing. You took care of that. Thanks

Thumbnail of user larryw1186
1 review
0 helpful votes
December 16th, 2022
Verified purchase

Smart fares is a pretty good travel site so far I have booked with them twice as they had the lowest prices. The first flight reservation was perfect. The second reservation ran into a hiccup when I checked out I noticed an extra $100 charge for seat selection which was not clearly stated that there would be a charge for or how much that charge would be. I called customer service and they gave me an email address to request a refund and I called back to verify just to make sure I wrote it down correctly and the customer service rep hung up on me as soon as I told him what I was calling for, to verify the email address for a refund. I called back and got another agent who verified the email for me and then proceeded to hang up on me as well. I emailed asking for a refund and they responded the next morning and said it would take 3-5 business days for a refund so we will see. Overall assuming I get my refund it is a good site with cheap fares. But be careful because most of the items like travel insurance, bag insurance, ticket change capabilities, have prices and you know that there is a charge but the seat selection part had no pricing or anything to let you know that you will be charged. I'll use smart fares again but with caution.

Reason I chose this business:

They had the cheapest price that I was able to find for my flight destination.

Thumbnail of user michelleg552
1 review
0 helpful votes
January 20th, 2020

Provided really great tips and ideas for Disney cruises. Extremely helpful for first timers! I looked forward to the daily email. Loved the extra links, especially the printable banners.

Thumbnail of user christopherw1253
1 review
0 helpful votes
January 27th, 2022

Julz made my first experience buying a business class ticket easy. I wasn't sure what to expect but she answered all my questions. Thank you!

Service
Value
Quality
Thumbnail of user danylyshynd
Danylyshyn D. – Business Class Consolidator Rep

Hi Christopher,

We appreciate your feedback! Happy to hear Julz was able to assist you and that you had a good experience with us. We hope you had a good flight and trip. Looking forward to helping you in the future.

All the best,
The Business Class Consolidator Team

Thumbnail of user royk104
1 review
0 helpful votes
May 22nd, 2021

I love reading new information. I'm glad I visited your site. You told me important facts for the trip.

Thumbnail of user ravenx020
1 review
1 helpful vote
March 23rd, 2024

As a traveler tourtravelworld right rightly deserves the recommendation because it offer many tour packages and also has a user friendly website. I love their services

Products used:
Travel services

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