Boomer Benefits

The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now".
By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us."
Such poor customer service.

I'm a Boomer Benefits client. Jeff helped me easily and quickly with a confusing letter from the insurance carrier!

Regrettably, the rep was impatient and overwhelming as well as overwhelmed. She shared that her house had just burned down and that she came in anyway to help clients. I asked her to slow down to allow me to ask any questions. It was all new to me, and her information delivery was an uninterruptible quick monologue. My prior rep was gone due to an emergency. Not a good choice if you need patient reps.

Trevor Geer at Boomer Benefits worked diligently on getting a billing problem resolved with my insurance carrier. Trevor stayed in touch with me throughout, providing updates during the process. Trevor worked all sides of the issue and was successful in getting me a great outcome. His communication is greatly appreciated and eased my concerns. I would not have gotten the desired outcome without Trevor's help.

I had a bill from our local EMS provider where I was being billed an outstanding amount due. I knew this wasn't correct because Medicare pays EMS services, but after several phone calls to the billing department I continued to receive a bill. So frustrating! I called Boomer Benefits and the delightful Ruth Oekerman, claims specialist, heard my problem, assured me she had my back, took it from there, and very quickly had my claim problem resolved, with confirmation of a zero balance due and assurances that no more bills would be coming to me from EMS. Ruth was the consummate professional in all of my discussions with her. She was knowledgeable and clear about the steps she would take. And most importantly, she followed through. I can't say enough about the outstanding service she provided, and that I have always received from Boomer Benefits. Thank you Ruth! You are simply the best!

Agent was not able to address my questions. Gave me 3 choices to choose from all out of my price range.
He then said he could not help me since I did not choose one of his options.

I am new to Medicare. Thanks to Dustin H, I was able to get medigap and prescription drug coverage. I am well pleased with the help I received.

I worked with Riley McPherson from Boomer Benefits to change my Medicare Medigap plan, Riley provided A+ service to assist with this transition.
Thanks Riley for your help during this process

I reached out to Boomer Benefits to assist me with the transition to Medicare. I was connected with Catherine; she seemed knowledgeable. However, it quickly went left. When I requested confirmation of our phone call appointment she didn't even know my name. She dismissed it as a typo and being overworked and tired. Second, she told me that in N. J. there's no "buy back" plan via Medicare part B in New Jersey. Again, that's not true. Boomer's Benefits is about gaining clientele. They're not about customer service.

Kendra G did a great job helping my wife and me figure out the best Medicare supplemental plans for us. She was thorough in her work and helped us find the best plans to meet our needs. We are very satisfied with her work and the services provided by Boomer Benefits.

I was helped in a timely manner and all my questions were answered. I received calls and emails with product information.

Julia Porras took care of all my need quickly and should great empathy for my concerns. Highly recommend!

Boomers has stepped up again with their help. Sandra Cordova was the agent who helped me get through the maze for Plan D. She answer every question and even asked me questions on so I could get the best plan for me. Thank you Sandra and Boomers.

Michelle Weingart was great at helping us find a replacement policy that saved us money and allowed us to combine our coverage, as a couple. She made the process easy and walked us through all the aspects of making the needed changes. She is professional, polite, sincere, and had great follow through to make sure we got everything working properly. Thank you for your time and efforts to help us!
Warm regards, Ed & Bevy

Sarah Kijnitchee was extremely helpful and patient with my many questions as this year was my first year in Medicare. Despite the fact the options they offered in my state were limited, I think I still got a good plan that will cover my needs in the coming year.

I will use this company whenever I need help with Medicare. They are the best and the brightest! Thanks, Madison Martinez-Haynes!

I contacted Angela Kuykendall at Boomer Benefits when I received a substantial premium increase for the upcoming renewal of my Medigap plan. Not only was she professional, efficient, personable and "fabulous" every time I spoke with her, she found another company that saved me $41.00 per month! She walked me through the new application process and once approved, got on the phone with the company I was dropping to help cancel that policy. In this confusing Medicare world, Angela made it seamless! I highly recommend Boomer Benefits!

I had an excellent experience using Boomer Benefits in getting signed up for Medicare. Jacob Chesney gave me invaluable help with choosing the appropriate supplemental plan and Wendy Hernandez was great at helping me get signed up with a Drug Plan. Even when I got distracted, didn't respond or got confused, Wendy patiently nudged me until I finally got signed up with the best plan for me.

As soon as I wanted to compare costs and benefits in detail (Medicare v advantage)
a) annual Premium A, B and Medigap
b) cost of drugs
Then the cost of most likely illness:
c) Out of pocket for 1 week hospital stay
d) out of pocket 1 week rehab

I was labeled as a "Do it yourself"
That we could not predict WHEN that illness might take place?

That doesn't change the need to compare costs and out-of-pocket so I can make an informed decision.

This agent just wanted to write the Medigap plan, and talk me out of Advantage?!

Not thrilled.

Worked with Cheyenne to explore cheaper gap policy's. Made it easy. Filled out questionnaire with us and cancelled existing. Wonderful customer service.

The Boomer Insurance Group - so knowledgeable and friendly - all you ever wanted to know about Medicare but were afraid to ask! Entire staff always helpful and kind. A complicated process for some of us becomes an easy transition with Boomer! Thank you.

I kept Brandon's contact info from last year as he was great in explaining things to me in detail. Extremely helpful. So when I received a huge bump in premium this year, I was ready to look for a new provider. In two days, he found three options, signed me up and saved me $94/mo. Fantastic. Thanks, Brandon!

Working with Boomer Benefits is easy schmeezy! Madison Martinez-Haynes was great to work with in finalizing my Prescription Drug Plan. Every interaction with Boomer Benefits is very detailed and easy to follow. Madison was ready and waiting to answer any questions I had. She is efficient and competent and a joy to work with. She makes this whole Medicare process a breeze! Highly recommend this company!