• Boss the Pet Connection

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Boss the Pet Connection has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Boss the Pet Connection ranks 287th among Pets sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Boss the Pet Connection?
Top Positive Review

“I love Boss The Pet Connection on Wiles Road”

Carol B.
9/15/18

My little shi-tzu fur baby was purchased at Boss when they opened in Heron Bay (has since moved to Wiles Road). Was having dinner next door in Heron Bay when my grandchildren said "lets go see the puppies" after dinner. Well, we bought him there and now he is 11 1/2 yrs old and we have been going to Boss for that long. He was just there last week for his grooming. Have done teeth cleaning there also. Great people, great grooming at a reasonable price. We Love Boss the Pet Connection

Top Critical Review

“My dog suffered from heatstroke at this place”

Sandy T.
5/19/23

My dog suffered from heatstroke at this place while boarding, they called us saying "dog is excited can we give him CBD" on a Sunday as we were preparing to leave on our vacation. Well we got suspicious and went there, we found our dog, on the floor, foaming, purple tongue inside a closed cubicle - when we asked staff what was happening and why it was so hot in there - they simply claimed "oh, he was worse before, he will be fine, the a/c will kick in soon, is hot because of all the commotion in here" but anyone with a 1/2 a brain would know that our dog was in severe distress, needless to say and to make a long sad story short, we picked up our dog, who basically couldn't even stand up, and ran frantically on a Sunday to look for an emergency vet, thankfully finding one a few minutes away. At no time did the staff offered their "24/7" on call Vet, they supposedly have and advertise at their website, at NO time did they answered as to why a place that is supposed to be temperature controlled was so hot, at no time did they gave us an answer as to why our dog was under such obvious distress? Demand letter has been sent to them with all evidence of their negligence, we have made a police report against them for negligence and cruelty. Anyone with a bad experience should send them a demand letter and don't forget to site Florida Statue #627.4137 where they have to disclose their insurance info. So that any charges you incur related to your pet due to their lack of "trained staff" could be sent to their insurer and recovered. This I type with a heavy heart for the memory of our Pepe our beloved family member/ESA, may he rest easy after such an early departure from us!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user carolb461
1 review
1 helpful vote
September 15th, 2018

My little shi-tzu fur baby was purchased at Boss when they opened in Heron Bay (has since moved to Wiles Road). Was having dinner next door in Heron Bay when my grandchildren said "lets go see the puppies" after dinner. Well, we bought him there and now he is 11 1/2 yrs old and we have been going to Boss for that long. He was just there last week for his grooming. Have done teeth cleaning there also. Great people, great grooming at a reasonable price. We Love Boss the Pet Connection

Thumbnail of user sandyt290
1 review
0 helpful votes
May 19th, 2023

My dog suffered from heatstroke at this place while boarding, they called us saying "dog is excited can we give him CBD" on a Sunday as we were preparing to leave on our vacation. Well we got suspicious and went there, we found our dog, on the floor, foaming, purple tongue inside a closed cubicle - when we asked staff what was happening and why it was so hot in there - they simply claimed "oh, he was worse before, he will be fine, the a/c will kick in soon, is hot because of all the commotion in here" but anyone with a 1/2 a brain would know that our dog was in severe distress, needless to say and to make a long sad story short, we picked up our dog, who basically couldn't even stand up, and ran frantically on a Sunday to look for an emergency vet, thankfully finding one a few minutes away. At no time did the staff offered their "24/7" on call Vet, they supposedly have and advertise at their website, at NO time did they answered as to why a place that is supposed to be temperature controlled was so hot, at no time did they gave us an answer as to why our dog was under such obvious distress? Demand letter has been sent to them with all evidence of their negligence, we have made a police report against them for negligence and cruelty. Anyone with a bad experience should send them a demand letter and don't forget to site Florida Statue #627.4137 where they have to disclose their insurance info. So that any charges you incur related to your pet due to their lack of "trained staff" could be sent to their insurer and recovered. This I type with a heavy heart for the memory of our Pepe our beloved family member/ESA, may he rest easy after such an early departure from us!

Thumbnail of user nicoled74
1 review
0 helpful votes
May 9th, 2017

Prior to finding Boss, the Pet Connection, I used my vet's groomer to get my shih-tzu groomed. But, they would keep him all day and it cost a small fortune each visit. I found a groupon for Boss, and decided to give them a try. That was nearly three years ago, and I haven't used another groomer since! They have the fastest service I've ever used, and provide amazing coupons, deals, and discounts for loyal customers. Highly recommended!

Thumbnail of user rjm65
1 review
0 helpful votes
September 28th, 2023

Boyton beach salon cannot style they only know how to shave them down. Her hair grows slowly and will take 3-4 years if I'm lucky to grow out.

Tip for consumers:
Asked to see a groomer at drop off and clerk said oh just tell me what you want. Big mistake!

Products used:
Boss pet connection groomers

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Boss the Pet Connection?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Boss the Pet Connection?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business