• Boston.com

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Overview

Boston.com has a rating of 1.83 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Boston.com ranks 2nd among Local Experiences sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Boston.com?
Top Critical Review

“Cardboard material”

saundra p.
2/13/24

Ordered a long sleeve Boston logo tee Material feels like cardboard- poor quality print Should have read reviews before ordering as they do not accept returns Poor customer service-poor quality merch

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user keithr23
1 review
1 helpful vote
March 18th, 2015

I took out a 4 week vacation rental ad on boston.com. I didn't get one e mail and thought it odd.So I pulled up the ad and sent a mock e mail to see if it would go through and land in the correct in box. It didn't. I sent boston.com 3 e mails since they do not have a phone number! And I have yet to hear from anyone to help resolve the issue. So I have my house advertised and if someone is interested and tries to e mail me, they get no where.And boston.com won't respond to me. No support.No phone number. How perfect for a company (if you can call it that) that can do what they want and have to answer to no one? I would NEVER use this site again.

Thumbnail of user saundrap28
2 reviews
0 helpful votes
February 13th, 2024

Ordered a long sleeve Boston logo tee
Material feels like cardboard- poor quality print
Should have read reviews before ordering as they do not accept returns
Poor customer service-poor quality merch

Service
Value
Shipping
Returns
Quality
Thumbnail of user mannyh
10 reviews
22 helpful votes
May 1st, 2014

Have you seen the beta of their new site?

When a news site goes to a blog format, it tends to shock me --- now, I did not like their old site, but now, it seems like it has moved to being a site that is poor and discheleved.

I think after the first feedback they slapped the word BETA on the site.

I can't imagine them staying with this model.

Content is good -- I enjoy the local features (Best "blank" in Boston), but these tend to get recycled semi often, which is a bummer.

I'm waiting for a new iteration of the site and maybe I will upgrade my review at that time.

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About the business

Boston's source for the latest breaking news, sports scores, traffic updates, weather, culture, events and more. Check out Boston.com.

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