• BrilliantDownload

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Overview

BrilliantDownload has a rating of 1.02 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BrilliantDownload most frequently mention credit card, total scam, and google search problems. BrilliantDownload ranks 75th among Downloads sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    4
  • Quality
    4

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Only AFTER I gave my credit card info did I learn that they DID NOT have the book at all.
  • I paid $3 for the promotional membership hoping to find this book Ive been looking for.
How would you rate BrilliantDownload?
Top Critical Review

“TOTAL RIPOFF - SHOULD BE MINUS FIVE STARS!”

Peter S.
4/25/17

Wish I had come here first! Same story as other reviewers: found a PDF I wanted, paid for trial membership, then the book was no longer listed. Surprise surprise I then got a call from my bank about suspicious activity on my account - they tried to take $80, the thieving ***************s. Luckily my bank stopped the payment, but my card in now cancelled, so all in all a complete scam - avoid it like the plague!

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (10) book (14) google search (4)
Thumbnail of user peters320
1 review
14 helpful votes
April 25th, 2017

Wish I had come here first! Same story as other reviewers: found a PDF I wanted, paid for trial membership, then the book was no longer listed. Surprise surprise I then got a call from my bank about suspicious activity on my account - they tried to take $80, the thieving ***************s. Luckily my bank stopped the payment, but my card in now cancelled, so all in all a complete scam - avoid it like the plague!

Tip for consumers:
DON'T DO IT!

Service
Value
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Thumbnail of user warrent13
2 reviews
17 helpful votes
August 4th, 2018

I've had no contact with these people, and yet they were able to take money out of my account. I subscribed to WIX for a year, when that year was nearly over, Brilliant download's people tried to get into contact with me. Without my consent they took money out. What I found out, is that the same email address and password that I had with Brilliant download had been with WIX, so this means they are connected to WIX, and used that information to take my money.

Thumbnail of user helenb36
1 review
31 helpful votes
March 31st, 2015

The site pretends to have content it doesn't truly have, and then (when you pay your $3 access fee) it just turns out to contain a list of sites you can access for free anyway. It doesn't even offer any special deals. You still pay full price on all items through the linked sites. I've not yet had any problems with membership costs beyond the initial $3 payment, but if I do, I'll be sure to let everyone know.

Thumbnail of user noahn9
1 review
14 helpful votes
July 9th, 2017

I signed up for the free trial, then when I tried to sign in to download. It wouldn't let me sign in and I got suspicious.

I did some research afterward and I am planning on calling my bank when I see the charge come onto my account. This is ridiculous. I didn't want to have to possibly get a new bank card because of this schmuck.

It's tiring that this happened. I also reported this site to the US Congress task force to combat Fraud. Hopefully they'll track down and shut down this stupid scam.

Tip for consumers:
DO NOT USE IT!

Service
Value
Shipping
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Thumbnail of user dolfb
1 review
2 helpful votes
February 9th, 2017

Kijk uit met deze Chinees, je hebt maar drie dagen en dan schrijven ze voor een heel jaar de kosten af ($99,95), die krijg je natuurlijk nooit meer terug. Ik zocht naar software (gewoon met google) en kwam op deze site terecht alsof het daar te downloaden is, natuurlijk is dat op deze site niet te vinden, er staat amper wat op. Dit is pure oplichting.

Thumbnail of user arturr3
1 review
14 helpful votes
December 10th, 2018

Crooks, I want all my money back, I already reported the robbery to my bank.
I want all my money back. Steal money twice a month, thieves...

Cancel this $#*! because the bank already is.

Thumbnail of user alexb203
1 review
16 helpful votes
April 5th, 2017

I saw a book on this website and I made one month membership, after I paid 3 dollars the document could no longer be found on their site (ghost document). And today the tried to take 100 dollars without my persision. I blocked my card and I don't think they took the money. But it's a fake site and it steals your money, so be very carreful, and avoid it!

Thumbnail of user karenp51
1 review
32 helpful votes
May 19th, 2015

I Googled my book "Shattered Fate" by PF Karlin and noticed it come up with a PDF in front of the author name. So I went to the site and searched for the book. Our book is not out in PDF, so this concerned me. I emailed the contact email and asked how the artist receive their compensation. As everyone who wrote a review, I received no answer. After reading the reviews and what the outcomes have been, I now feel confident, this fraudulent company does not have a PDF of my book, but instead is making money from people trusting they will get what they pay for. How can people sleep at night knowing they are part of a rip off scam?

Tip for consumers:
Don't use it. They are there to steal.

Thumbnail of user darkof
1 review
15 helpful votes
April 23rd, 2017

It's total scam. They are taking your money for nothing. After all these complaints it is shameful they still operate!

Thumbnail of user bobt53
1 review
38 helpful votes
January 13th, 2015

Stay away from brillant download.com its a scam you pay 3 dollars for 3 day membership THAT is just to get your card details, they do not have the downloads you want but they will take 40 dollars a month off your card if they have your details, cancel your card! Its a scam. Neither do they respond on so called customer service

Thumbnail of user parr7
1 review
31 helpful votes
January 10th, 2015

Utter and complete fraud. Just performed a Google search for an online class. Brilliant Download showed it had TWO zip filed for this online course. I, too, paid the $3 and it just kept offering a continuous cycle of Google & other book outlet sources.

How TF do you charge people money for a *** FREE online search?!

Tip for consumers:
BUYER BEWARE! Brilliant Download is a SCAM!

Service
Value
Shipping
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Quality
Thumbnail of user wgcdrids
1 review
14 helpful votes
April 6th, 2018

STAY VERY FAR AWAY from this website. I had authorised only one trial subscription of Rs 2700 in Feb 2018 through Debit card. I WAS NOT ABLE TO DOWNLOAD ANYTHING. And when I noticed they deducted that they deducted in March 2018 too, I went to the AXIS BANK branch in Kalyananagar, Bengaluru and gave a request to block. Abut to my dismay it happened in Apr too! I took the Branch AVP to task. NEarly Rs 8500 is lost for nothing!

Now I have blocked the Debit card! That seems to be the only way, other than closing your account or maintaining zero balance in your account!

Is there not some sort of watch dog that can close them down?

Thumbnail of user carlettef1
1 review
16 helpful votes
July 2nd, 2016

BRILLANT DOWNLOAD TOTAL SCAM... tried the trial offer, nothing but bad links and money orientated advertising. Asked for money back when i applied immediate cancellation, get a generated email sent back saying thankyou, your account has been cancelled. NO REFUND still sending emails requesting refund after being told it would take 10 days. That was a month ago. STAY AWAY FROM THIS SCAM, IF POSSIBLE TRY AND POST SOMETHING TO DETER OTHER PEOPLE. The more posts the better,

Thumbnail of user lynetteh1
3 reviews
29 helpful votes
March 18th, 2015

Stau far away from this website. It is a total scam, they are only interested in getting your card details so they can charge you for a service they can not provide. They also advertise under "Download Genius", same results. Scum bags. Is there not some sort of watch dog that can close them down?

Thumbnail of user phongv1
1 review
34 helpful votes
March 1st, 2016

I paid for the so called Promotional Membership in order to download the document. They came back with confirmation email which listed both my login credentials and password which other websites would never do it (revealing your ID and password), but instead provide a link for you to click for you to click. Furthermore, the login ID and PW do not work to let you get into the website.
I paid for a Promotional Membership of $3.00 (Quotation is in US$) to test the water first, but I've got charged 19.77 in CNY in my credit card and the credit card statement came back via SMS saying that the transaction was made at MALLDAOJ BUSINESS SHA which made me think that this was a Chinese scam as the online support never came back to me even though each time I wrote a complaint they always said that would come back soon,
I have got to go online banking to lock my credit card and then called my credit card company to re-issue the new credit card which is painful.
They have used different names for the scam:
Download Genius; Brilliant Download, Superior Download, etc. each time you get into it.
It's a CHINESE scam!
I WOULD GIVE IT A NEGATIVE OVERALL RATING TO KEEP OTHER PEOPLE AWAY FROM THIS SCAM IF AVAILABLE SUCH AN OPTION.

Thumbnail of user rjf2
1 review
16 helpful votes
July 10th, 2017

I signed up for the "promotional membership" for $2, and then after 3 days they'll charge me full membership. I was gonna buy a book for my thesis and i was desperate for the copy so I decided to input my card details and just cancel my membership after I downloaded it. Once I submitted my details it only said "must be logged in" and I was $#*!ing logged in. I tried to search on how to cancel my account and it didn't have that option. I HAD TO CALL MY BANK AND CANCEL MY CARD AND REQUEST FOR A NEW ONE. DO NOT GO ON THIS SITE!

Thumbnail of user rogerk29
1 review
20 helpful votes
August 5th, 2016

Thanks Site Jabber for the warnings from your reviewers.
I wanted a discontinued software download - iPhoto 9. 6. 1.
BrilliantDownload offered it.
After clicking the download button I was asked to sign up for a 3 day promotional membership of $3. Fine I thought. It was clearly explained that a $39 per month charge would follow automatically unless I cancelled, which I intended to do straight after I had received the download.
I gave my credit card details!
Something about the site didn't seem right. So I googled BrilliantDownloads.
Heaps of complaints. No favourable comments at all.
I had paid $3 to have my credit card stolen.
Card cancelled IMMEDIATELY.
It's taken me years to memorise the number!

Tip for consumers:
Don't use this site.

Thumbnail of user colterr
1 review
26 helpful votes
October 23rd, 2014

Absolute scam they charged me the 3 dollars twice I requested cancellation and they did not can then they charged me the monthly fee twice? Absolutely illegal looking forward to my response from them. You cannot charge a customer your monthly fee twice this is absolutely ridiculous you have now nearly charged me for 100 dollars in 3 and a half days? How does this make sense at all?

Thumbnail of user andys131
1 review
15 helpful votes
April 5th, 2017

You can't download anything on their website, instead, they will steal money out of your credit card for no reason! Scammers!

Thumbnail of user justinao1
1 review
36 helpful votes
September 30th, 2014

STAY AWAY from this website. This is a total scam. I paid $3 for the promotional membership hoping to find this book Ive been looking for. After I paid, I realized how they don't have anything. Now I have to worry that they're going to try and charge my credit card monthly for the "membership fee".

Thumbnail of user ranh1
1 review
40 helpful votes
September 26th, 2014

This site is indeed a SCAM, beware! All they do is charge your credit card as refer you to Google etc.

Tip for consumers:
DO NOT USE IT!

Service
Value
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Thumbnail of user fabricec
1 review
30 helpful votes
October 28th, 2014

First scam:
I searched a book with Google. Brilliant Download presented me this book to download, if I payed. I choosed the three days options. When I paid for three days of use, it wasn't possible to download it: the page wasn't available anymore.
Second scam:
I received a mail which told me that my "membership has been successfully extended for 30 days". But I never asked or accepted that. So I wrote a mail to stop it. They answered OK...
And they charged my bank account of 39,9$.
So I warn to flee this "brilliant" site.

Thumbnail of user dakotaa2
1 review
26 helpful votes
Thumbnail of user rosc244
1 review
29 helpful votes
December 21st, 2014

Zero stars. Everyone has the same story. These #$#@%s need to be shut down. Of course the book I wanted is not available. Paid $3, forgot to cancel. Paid $50 (said 35) for nothing and have requested cancellation from now. See if they will reply to that request.
Fear is that of viruses, others accessing my pc - does anyone have this happening following contact with these fraudsters?
Following up more. Brilliant B^^^^ds appear to have another site called Download Genius - looks exactly the same and ripping off us gullibles in the same way.
Note that the receipt emailed from the company has at least three different monikers - on searching the names it sells everything from a to z. Live and learn. First and last scam for me.

Thumbnail of user junh2
2 reviews
22 helpful votes
December 16th, 2015

I payed for the first time on this but i cant download movies can you tell me how to please.

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