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Claim Your BusinessBudgetBlinds has a rating of 2.73 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BudgetBlinds most frequently mention customer service problems. BudgetBlinds ranks 11th among Blinds sites.
Michelle rowe called the day before my appointment for a reminder. She was on time. We picked out the shades I wanted in five minutes perfect match to my big clock. She took measurements and we talked She was very polite asked if I had more questions. She said they would be in 10 weeks They came in early the guys who were out to hang them were very friendly. They did a good job very trustworthy. They look great.
How this company remains in business is a true mystery! They have send installers on four different occasions and still no blinds. The brackets were missing, then the wrong valence was shipped, then the brackets were bent. This has been going on since March, 2022 and still the job is not complete. What a nightmare and there is never a person to speak to who knows anything about the job. I regret the day I called these incompetent people.
How this company remains in business is a true mystery! They have send installers on four different occasions and still no blinds. The brackets were missing, then the wrong valence was shipped, then the brackets were bent. This has been going on since March, 2022 and still the job is not complete. What a nightmare and there is never a person to speak to who knows anything about the job. I regret the day I called these incompetent people.
This company is very shady. They committed to a price for shades that was in my budget provided that we dealt in cash only. Then called the day before we signed the contract and said that the price now changed because they missed some windows. But still wanted to deal in cash only. I would NEVER recommend budget blinds to anyone! If you don't believe me read the additional reviews that have been submitted.
Products used:
NONE!!!!
ALL WINDOW COVERING "COMPANIES" are CIA NSA fronts. The blinds, shades, draperies have listening devices built in. A CIA bugger confirmed that they cannot be removed. Both agencies, and the FBI too, have kept me from working for 20 + Years See the attached pic of a text that was sent to me...Americans will very soon have a choice, fight or flight...OK?
All the world window covering companies are controlled by the US Government, because the blinds, shades, draperies, etc are in YOUR HOUSE, to listen to you.
Michelle rowe called the day before my appointment for a reminder. She was on time. We picked out the shades I wanted in five minutes perfect match to my big clock. She took measurements and we talked She was very polite asked if I had more questions. She said they would be in
10 weeks They came in early the guys who were out to hang them were very friendly. They did a good job very trustworthy. They look great.
I purchased blinds from budget blinds because they came with a one time free replacement. They are very poor quality and fuzzy and easily dented. Two years later I am trying to get my free replacements but my calls go to voice mail and are never returned. Scam!
Tip for consumers:
Avoid
Products used:
Blinds
I should have looked for reviews before hiring this company, I am very disappointed and I don't even have a response from them anymore.
Blind alignment...
Update: Finally the owner & installer arrived to service our new installation. Minor issues were resolved and we are looking forward to a better relationship. The shades are fine, the price is good and installation is satisfactory. It took some time but we are now happy with the purchase.
Tip for consumers:
Always negotiate & insist on prompt service.
Products used:
window shades
I had absolutely love my custom blinds. My salesperson, Jason was awesome and very patient during the entire process that I called the office and asked them to please schedule another appointment with Jason to order blinds for our bedroom. My installer Phillip and Preston was very professional and accommodating while putting up our beautiful blinds.
Products used:
Blinds
I was excited for my appointment today at 9am, but then a text came in going to be 15 minutes late then Bill and Erika finally made to my house I open the door to greet them of course it's COVID I don't know these sales people so I asked them where your mask and why don't you have it on? Bill reply was were done here so unprofessional and they left...
I would have to rate this company at the lowest rating due to poor customer service. I was honest with the owner sharing I only needed to upgrade one window and because I didn't have a job worth his while, where the communication started because of the inquiry from the free online consultation, Pate said he was too busy and no more of my questions were answered. Due to his busy schedule, I was even willing to measure the window myself and to submit my order online if that was an option. This question/suggestion was also not answered. Disappointed to say the least. First impressions are lasting and set the tone for future business. In this case, no longer interested in their business since I have to spend a ton of money to get a call back.
We ordered shades from Budget blinds and they were quick to respond and to act. Eric came to our house, measured our windows and gave us an estimate which was as good if not actually better than another estimate we had obtained. We had previously used the Budget Blind company in a condo and were very pleased with their work. They cone through very wrll this time also and did not disappoint us at all. We are thrilled to have worked with Budget Blinds and would not use anyone else hfor any window or door coverings that we might need. Thank you. Budget
Tip for consumers:
Things were well explained to us and were clear.
Products used:
Shades
Lee, with Budget Blinds of the High Country was pleasant and did a great job with my shades.
I purchased 4 rooms of Roman Shades for my new home in 2018. I "specifically" told Larry that I had purchased Roman shades for my previous home and the valances were attached by velcro which was constantly falling off and I DID NOT want that again. He assured me that would not happen with his blinds as the valances would be sewn on to the shade. Sounded good to me.
The first time they came to install shades for 2 if my bedrooms it was found that the shades were only 12 inches long. Obviously no one had checked my order before coming for installation so 2 rooms of shades had to be remade.
The next time they came to install I noticed there were NO valances at all. I was told this would be fixed.
When the installer came I thought he would be bringing shades made correctly however the fix turned out to be valances attached by velcro. When I called Larry his response was "That's what the company was willing to do". I told him I was not satisfied with that as I specifically stated velcro was a NO when I purchased these shades. He told me to "Don't get the hairs on your head standing up in a tither"! I was furious beyond words! That is not what I purchased and I said that to him. His response again was "That's the fix that the company is doing!"
So - every couple of weeks I grab a stepstool and get up there and push the velcro back where it belongs. I am irritated every time I walk by those rooms.
Also, I did not get a copy of my purchase agreement and when I asked, I was emailed a spreadsheet without signatures or even a company logo.
I will never do business with thus company again and will let everyone I know how awful they are.
Ordered Palmetto shutters from budget blinds and just got them installed. They exceeded my expectations, beautiful, quality product and expert installation by Juan Carlos and Pedro. I jusr ordered 4 more for bedrooms, i'm 100% satisfied!
Products used:
Palmetto shutters
We recently purchased Plantation Shutters for our new home and used the Budget Blinds franchise in North Tucson/Oro Valley area. Santana was very professional and helpful before and after our install. Her communication was timely and informative. Jeremy was incredibly helpful during the ordering process and his installation day was efficient and the shutters are amazing! We tried to talk him in to trying to fix a slat he wasn't happy with, but he insisted it be replaced! We highly recommend this team, and will use their services, again, should we need anything.
This company has no sense for business. It take them 3 days someone to call you back. They give you time to visit the site, they never turn up. They don't call or text to say if the can make it. The price quote They give you is 90% higher than anyone else. Stay away from this company.
Products used:
None
I cleaned my vertical blinds for the first time and the ends of the valance fell on the floor. I called budget blinds and they snapped them back on for me but they are crokked and cheap looking, especially the plastic snap on corners. The vertical slats are fine but the valance looks trashy at the ends. I cleaned the valance today and the ends fell off onto the floor. I put them back on and it looks sooo trashy. An improvement needs to be made to the quality of the valaqqnce.
Awful! We found Mauricio to be making untrue statements and promises, lots of gaslighting, took down our existing blinds and then never finished the job. Kept our deposit. Ignores our emails and texts and never finished the job and kept our $1700 deposit.
Products used:
Draperies
Getting old is for the birds! I couldn't put drapes and curtains anymore. I called Tom Hughes at Budget Blinds. Even though this COVID mess is going on, Tom came to our home, and measured for blinds. I got black out blinds in the bedrooms and landing, and room darkening on the main floor. THEY ARE PERFECT! I wish I had gotten them sooner. Easy to move up and down, and they have kept my home cooler too. Thank you Tom and son. I love my Budget Blinds.
Christine S
Will break on you. Spend thousands of dollars for $#*!. They suck, don't waste your money like we did.
We ordered shade for the office and living room and requested Hunter douglas top down bottom up style. They installed some off brand shades that do not connect to an app and are not what we ordered. Learned later that the owner of the company is the salesman!
Tip for consumers:
Avoid this company
Bryan just finished installing a window blind in our kitchen. He was quick and efficient, and so very pleasant. You have an asset working for your company.
We gave our business to Mike and Michelle Davis who is North Houston franchisee based on
Trust on quality of Budget Blinds and wanted to support small business. The plantation shutter installation was delayed for few weeks because of manufacturing delay and we couldn't get a Friday installation for two weeks. I still insisted to Michelle that the timeline of installation delay is fine as long
They ensure they build quality shutters and the shutters are inspected for quality control so we
Don't waste time on defect issues in my house.
We are not satisfied with the Budget Blinds / Ameritex (shutter manufacturer) customer service and quality of the plantation shutters which were installed in end of May 2022. Mike and Michelle didn't show-up to inspect the issue when we call for defect support. We had taken time to inspect every shutter in all the rooms; we could see many of the shutter louvers are not closing tight (there are big gaps in many of them), several are not closing and opening uniformly, and some louvers appear to have unusual very loose movements where they are attached to the hidden control lever. Found bubbles and terrible paint work on louvers. The hidden tilt mechanism and the build of the shutters were very poor design from the day one. We do not have any faith and confidence with the Budget Blinds customer service and Ameritex shutter product quality after our bad experience. We have pointed out several defective louvers on the day of installation to Mike Davis in person. However, Mike
Kept on giving unacceptable excuses instead of addressing them and committing to fix it.
Product Excellence and Quality Control were not met. There are so many defects identified in last
Few weeks by us and we are not satisfied with the shutters. Budget Blinds corporate office wash off their hands and not really helping to resolve the issue. NOTE: There is lady at Budget Blinds corporate office name Theresa (TJ) Andrezze (Customer Relations Liaison) who was a bully, and not serving to mediate resolve the issue.
Reference: We bought plantation shutters and ignore me saying blinds on the video attachment
Thurs. 7-29-21 was the in home consultation date. I chose blinds for the windows in 3 different rooms, and was told I would get the quote either Fri or for sure on Monday. By Wed 8-4 I had heard nothing. I called the number on her business card (shown above) and it was answered by someone at the retail location. The woman I spoke to didn't even recognize the name when I asked the Sheetal. I gave her a message that I was waiting on the quote. I heard nothing. Yesterday I remembered that when I initially called Budget Blinds (the week before the consultation) to set up a visit, I left a message and was contacted by Doreen at *******458. I called her and gave her a rundown on what I have experienced and that I haven't been able to get hold of Sheetal. Doreen stated that she would for sure get the message to Sheetal to call me and said something about them having routing issues with their phones. I have no idea how that impacts calling me with a quote, but. Whatever. I asked Doreen point blank, "when can I expect a call back"? She promised it would be this morning (8-6), Well guess what? By 1:20 PM this afternoon I called her back. I reminded Doreen that she promised a call back this morning. She said she told Sheetal about it and Sheetal told Doreen NOT to call me, and that she would call me herself. I asked why it was so difficult for me to get a quote, and again she blamed it on the phone problem. I told her that your customer service is atrocious. It will be interesting to see if I EVER get a response.
I would like to recognize Mark Nelson for the great job he did installing my Roman Shades. He was very professional and courteous.
Sandi Gregston
Budget Blinds provides the best custom window treatments for your home including blinds, shutters, shades and drapes Call today for a complimentary in-home consultation
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